I have no problem with the staff but I have never had a doctors office with such unreliable and…read moreinconsistent shot hours. in the last 5 months, at least weekly I get an email or text that shot hours are being updated and it's never additional or longer hours being added. I WOULD NOT RECOMMEND THIS OFFICE TO ANYONE

I went to my primary doctor, got a referral and Aspire called to schedule me. Three weeks later and…read more10 minutes before my appointment, they call to tell me that they don't have the second referral they require to see me today. So now I've taken a full day off work for absolutely nothing. ABSOLUTELY NOTHING. Your office manager must be a complete moron. I feel sorry for the people working in this hellhole.

The phone system is absolutely horrible and the website is worse. There's no way to get anybody on…read morethe phone. IVR system needs serious work.

Fantastic. And…read morethey know how to deal with kids. I have 10 year old. Typically, my wife takes him for his shots. She was out of town so I took him. He clearly knew the drill. They clearly knew him, talked to him, asked him about his Baseball team, and treated him like he was genuinely important. I was impressed.

Dr Taheri was great, but the process of billing and insurance authorization is horrible…read more We were told our complete charge would be a $35 copay, and then were billed for $350.91. We were even told by the front desk that that's the total they were told($35), AND have a voicemail and receipt that confirms this amount as well. Prior to my son's allergy testing, the paperwork states THEY would communicate with the insurance company. It's truly unfortunate because my husband needs hearing testing, and we have a house of four that would be patients of Dr Tahari, as well as I will communicate this to my Family Doctor so she no longer refers to this office. That's a lot more than $350, but the office was not willing to make this right. I hate to leave negative reviews but there was a time in my life that that amount would have broken my family. Very disappointed.

I've had chronic sinusitis for years and doctors told me nothing could be done. Recently as they…read morewere getting worse I decided to check out an ENT. The lobby is kind of a breath of fresh air, don't let the building around it fool you! Dr. Taheri was great! He came up with a thorough and methodic plan to figure out what we could do and didn't just jump to surgery. Feeling good about how things went and can't wait to see how it all turns out.

Dr. Simpson has been my allergy and asthma doctor for a long time. She is so sweet, cheerful, and…read morecaring, and always takes her time to ask questions, give me a little gentle criticism (dogs in the bedroom!), and helps me quickly. I love her whole staff.

Absolute best allergist around! Professional thorough everything you would want in a provider. The…read moreoffice is clean. The staff is amazing.

Dr. Briggs and staff were awesome throughout my visits leading up to and including my surgery. I…read morefound Dr. Briggs to be informative, caring, and very instrumental in helping to guide my decision to opt for surgery. In terms of the staff, they were friendly, thoughtful and professional all. Yes, this is a busy office, but at no time did I ever feel neglected or forgotten about. In fact, on the contrary, I felt Dr. Briggs and staff realize how busy they are, then conscientiously made it a point to ensure I was attended to in a reasonable amount of time. I highly recommend a visit to Dr. Briggs Cedar Park office if you are seeking any ENT guidance and assistance. Sincerely, Tony Braaksma

Customer service, the ranking is -0. My appointment was…read more8/13/26 at 9:20AM. When I entered the office, I received the worst customer service. I was standing at the front desk and in a rude tone of voice, Danni said, "do you have an appointment here. Danni was verbally abusive and does not like people, she is not friendly. Danni said something extremely fast. I said I'm sorry, what did you say? She got up out of her chair and was talking very loudly and she said your ID and insurance. I said I can hear you, you do not have to speak to me that loud. Danni got even louder and nastier and said Id and Insurance. I said I just gave that to you. I said I can hear you, you do not have to speak to me like that, you are speaking very loudly. In a nasty aggressive tone she said, well you said you couldn't hear me. I said I did not understand what you said because you were speaking very fast. She got even louder. There was another customer standing at the desk watching all of this. I find it hard to believe that you let an employee mistreat customers like this. Danni needs to be fired and find a job where she is not required to provide excellent customer service. Danni needs to be fired, I don't know why she felt so comfortable being so nasty and ugly to me. The other employees were nice. Shirley C.

Very good clinic, and very thorough With there patience…read more Care and quality is very good, drs are very courteous kind and caring.

This office may have had some standing at one point with some people, myself included, but in the…read morepast year I have had two separate instances that required more then a "take a pill and rest" answer but was completely disregarded and denied imaging. You can't call the office and talk to anyone, you have to message through a portal and hope you put some trigger words in the message to get any kind of response. I am officially parting ways after this last incident. No doctor should hold a degree over someone experiencing something the doctor can't see or feel themselves. Take the time and find a doctor that actually responds and cares about your experience.

I've visited this location atleast 20 times with my son for his weekly allergy shots…read more Each time he has an appointment, he is greeted promptly and taken back for his scheduled shot in a timely fashion. When visiting with either the NP or the Technician, they are both knowledgeable about his treatment plan and answer any questions we have. This clinic functions as a minute clinic/wellness center/ allergy specialist/ pharmacy. This clinic is great for physicals, wellness checks and sick calls.

The office is basically a pharmacy and in the back are a few small rooms for patients. All…read moreappointments are with the Nurse Practitioner who is very professional, polite and attentive but I would have liked to have seen a doctor since I'm paying the doctor for his service. The 3 stars is for the company, not the Nurse Peactioner whom I would give 5 stars.

I was looking for a new primary doctor after moving to the area and this one started out very…read morepromising. But, it quickly changed as refill requests were left unanswered- even after the doctor/ P.A. Told me to not run out of certain meds and to call to request refills or request through my patient portal. Yet, twice now, I have run out of prescription and the refills weren't approved because they wanted to do a 15 minute tele-health medicine check up first. So- just seems counterintuitive to tell a patient that they will not let them run out of refills, yet not approve refills u til a 15 minute check in is done- even after having 3-4 appointments since May? Save yourself some time and frustration and find a different medical office/ primary care doctor.

The nurse and Doc there-- Dr R is so much better than the last lead nurse, whose no longer there. I…read morefeel like I am getting better care and I had a few challenges this year. There is a notable difference how the office is run now for sure. Thanks for your assistance!

It's always hard for me to write a "not great" review, but I do feel obligated to warn people that…read morethis is not the place to go for acupuncture. From the moment I walked into the waiting room, it was clear this is a churn-and-burn type of practice. Tons of people, everyone in and out within 10-20 minutes. I came in specifically requesting electroacupuncture. I told Dr. Jeff this directly, and both he and another staff member nodded and said "great," as if everything was aligned. It was not. I was taken into the "acupuncture" room and asked to lie face down on an extremely uncomfortable chair that was clearly meant for chiropractic adjustments- not acupuncture. I explained my tendinitis. He nodded, placed four basic needles in my arm, and said someone would come back to remove them. About 10 minutes later, a woman came in and took them out. There was no electroacupuncture involved at any point. No leads, no stimulation, nothing remotely resembling what I explicitly asked for. Then came checkout where I was shocked to be told I owed $175. I was informed there was a $100 "new patient" fee and $75 for the treatment. This felt completely unjustified. I was there for maybe 25 minutes total. In any legitimate acupuncture clinic, you're lying comfortably in a calm room for at least 45-60 minutes. There was no new patient exam this felt so scammy. I unfortunately booked a second appointment, mostly because I was exhausted from work and didn't want to search for another nearby provider, and didn't want to pay yet another $100 new patient fee elsewhere. That was a mistake. The second visit was also in and out within about 20 minutes. This place is an absolute rip-off for acupuncture. I do want to say that everyone who works here is very nice. That's not the issue. The issue is that what they offer is not real acupuncture as most people understand it, and it's wildly overpriced for what you actually receive. They should honestly remove acupuncture from their business name. I would like a refund.

Made an appointment. Had to cancel and said I'd let them know when I could reschedule. They made a…read morenew appointment for me. I said I cancelled and did not reschedule. They confirmed. The next day I got a text notifying me of the cancellation policy for an appointment I didn't make, so...I don't recommend. Amending to add this since I can't reply to his reply.... I can copy paste our entire conversation here if anyone wants to see it. I clearly state that I did not want to reschedule and would get back to him. I had to check my calendar. So professional. I didn't add why I cancelled but I can also do that.