I recently moved to Linwood to live with my son & daughter-in-law in their 130 yr old huge…read more4bedroom, 3 bath house. Within a couple months I plugged up the kitchen sink using the disposal. Jason came out and quickly fixed the problem and told me all the types of foods that shouldn't be put down the disposal. And I NEVER use the disposal now & keep a strainer in both sinks all the time. Then last week the toilet plugged up in the upper bathroom my grandson and I use. I could NOT get it unplugged with the plunger. I called Crosby Plumbing again and made an appt to have a new American Standard tall toilet installed (I have knee and back issues). Jason came out today and removed the old nasty toilet, found a plastic bag that had been the issue (kids!) and installed the new toilet in about an hour. Jason is an efficient, friendly plumber that did an excellent job installing the new toilet and getting rid of the old nasty toilet. I will definitely be using Crosby Plumbing the next time I have an issue and I hope I'm lucky enough to have Jason "save the day" again!!!

I expected a sizable bill to replace an outdoor faucet; the basement is finished. Instead, Dwayne…read morethought he could fix it. Instead of $700+, the bill was $150! Will definitely call them the next time.

OK, Dear Reader, you can thank me now for NOT posting any pictures! You would have to bleach your…read morebrain if I did. Also, if you have a short attention span, I'll cut to the chase... You can stop reading right after this and hire these guys! Not only were they outstanding, but they were so much more affordable than three other companies were trying to charge me. This is the sign you were looking for. Hire them. I have a house that sat vacant for a while and became the target of squatters. As you can imagine, with no running water, UGH UGH UGH. I called around for waste removal services before my contractor, Punchlist Pros, told me that he only uses Reddi Services. He swears by them. Okay, cool. I'll call them. Jay Denney was the first tech my guy dealt with. We had to reschedule for this week to make sure the water was on so he could do his job completely. I requested him specifically because he was familiar with the house and it was pretty bad and he had already proved more than capable. My contractor was impressed with Jay's fearlessness. LOL. The day of the actual appointment, He was off. Yikes! I was in a bit of a panic, but eventually I spoke to the new tech, Trevor DePriest, who was circling back because when he first showed up the electricity wasn't properly connected. LOL! So many issues! And these guys were so patient! All I can say is Trevor is a BEAST!!! I reached out to my contractor while he was working, and he said that Trevor was Superman and that he was handling his business. When I spoke with Trevor, he actually reached out to me to let me know exactly what he did, which I think is also very cool of him. Even though my contractor said everything was good to go and there were no worries WHATSOEVER, I really appreciated understanding what had to be done and the extent of which Trevor went to make sure that the drains were all unclogged, free and clear, ready to go. I am so thankful and grateful to this team! You guys really have some dedicated badasses working for you. This was a bit of a nightmare and you guys stepped in and made it good. Thank you thank you thank you thank you thank you!

My bathroom tub faucet was leaking. I called a different company, and they quoted me $600 to…read morereplace the cartridge or "up tp $2000" to replace it. I called Reddi Services for another quote. They said they could come that day and arrived within a couple of hours. Zach quoted me $400 to repair and $800 to replace. It was still more than I thought it might be, but the plumbing is old, and he was here, so I agreed. He did not have the part, and he left. He came back a couple of hours later. It did not take very long to replace the part. He did not leave a mess in the bathtub, but his boots were dirty and left footprints on the floor. It wasn't a big deal to mop, and the floor needed to be scrubbed anyway, but someone else might not be okay with that. When I went to take a shower, I turned the faucet over to the "hot" side. No hot water. I noticed that as I turned it to the left, the water got warmer. I called on Saturday to ask if they could have someone come to switch it around. Still not a big deal. Stuff like this happens. The man I talked to wanted Zach to be the one to fix it. He said Zach could come Saturday evening, but that did not work for me. We settled on Sunday between 8 and 11. At 11, I got a phone call saying he could not come, and I needed to reschedule. Fine. We scheduled for Monday between 11 and 2. At 2, they called and said it would be closer to 4. It was actually almost 5. I did not meet him the first time he was there, and I wanted to introduce myself. I worked in service for a long time and know how awful people can be over simple mistakes or accidents. I didn't want him to think I complained or was angry. The bathroom is very small, and he was leaning in the shower. I was disappointed he did not look at me or really respond. In fact, I walked away feeling stupid for trying. Zach was done in a few minutes. I'd say less than 15. I thanked him, and he left. I mopped the footprints up from the floor and took a shower. It's still not right. It takes a while to get hot, then it's hard to get it to cool back down. The chrome sleeve spins around. I don't remember it being like that before, but it is old, and maybe the calcium deposits were holding it in place before. I am not calling them back to have it fixed. I will live with it until I have enough saved to have it replaced. Then, I'm going to call a local mom and pop company.

If you need help with plumbing, these guys can maybe help you out. These guys do good work and also…read moredo it in a timely fasion.

Replaced the line from main to house. Fast, professional, fair price. Will not hesitate to call…read morenext time I need service.

They changed our bathroom sink faucet and supply lines. Excellent job and great clean up. They…read morelet us know the steps involved to avoid surprises. Would highly recommend this service to others without hesitation !

Charged me $300 an hour to fix a problem. Total bill was $950 for a few parts and 3 hours work…read more would not use again. Hopefully problem is fixed, time will tell. do not engage w/o bid in writing and a competitive bid at your own peril.

So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

Weeks earlier, I'd had one less-than ideal experience with a different plumber based in Olathe, and…read morebecause I have a very small budget for home improvements, I shopped around extensively in the K.C. area to find an experienced licensed plumber I could rely upon to install a replacement utility sink and replace my tub faucet. Alfonso showed up right on time with his helper, and they knocked out my needs-done list in under 3 hours. Not dirt cheap, but having already gotten other free estimates nearly double his, I was very pleased to get both needs done in one visit at a price I could afford. They also did a very good cleanup, so I didn't have to.

Paid $240 Upfront and the Job Is Still Not Finished…read more I hired Razo's Plumbing to replace an outside faucet while new siding was being installed on my house. The plumber came out and explained that he could not install the new faucet at that time because of the siding work. He removed the old faucet and told me he would come back to install the replacement. I paid $240 upfront for the job. Once I had the new 1/2-inch MIP faucet ready, I contacted him and sent him a picture. He told me, "I can stop by this Friday." Friday came and he did not show up. Since then, I have repeatedly texted asking when he is coming back. My messages have gone unanswered. It has now been two weeks, the job I paid for is still unfinished, and I am left trying to chase down the plumber just to get a response. I understand that schedules change. What I do not understand is taking full payment upfront, promising to return, not showing up, and then ignoring repeated messages from a customer. I have screenshots of the communication showing the promised return date and my multiple attempts to follow up. At this point, I simply want the job I paid $240 for completed or my money refunded. Based on my experience, I cannot recommend Razo's Plumbing

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

I screwed up replacing a spout in my shower and Rob from Aaron's got it sorted right quick and for…read morea good price. I would recommend.

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

Terrible experience. Requested an urgent service call. Took them over 3.5 hours to arrive. Were in…read moreour office for less than an hour. Replaced a part that it turns out only costs about $15-20. Was charged over $775 for the repair, even though their website states "No extra fees for evenings or weekends". Refused to provide a breakdown of what constituted the total charge, or provide me with a copy of the invoice. And demanded payment on the spot, although I was told I could be invoiced. Finally, they did not clean up after, and left my office a mess. Would never recommend using them for any service whatsoever.