Shauna & Savannah were the 2 ladies at the T Mobile store on Tyndall Parkway, Callaway, Fla that…read morewere fantastic in handling my issue. Both Shauna & Savannah were well versed and extremely knowledgeable. Long story short, T Mobile's off shore phone techs were not well trained, incompetent and they ended up "bricking" my T Mobile Gateway forcing me to drive 75 miles and spending 8 hours reprogramming my security system, cameras, home automation, sprinkler system, lighting, TV's. computers, etc. I highly recommend Chris (store manager) as well as Shauna and Savannah. They were all wonderful to deal with. My advice is to go to your local T Mobile store such as T Mobile in Callaway, Fl and don't waste your time with off shore techs who lie about their qualifications.

Wow - these guys exceeded my already high expectations. They went out of their way to make our…read morephone buying experience exceptional. Shout out to Sara and Basail who treated us like family.

Henry Williams lll is always so nice to me whenever I come into the store. Always very resourceful…read moreand knowledgeable about my bills and payments on my account.

Yesterday, my phone broke unexpectedly while at work. I live about an hour away from this store and…read moreI was able to make it just in time after I got off my shift. I was stressed out already because I did not have my phone all day and I run multiple business through my phone and personal accounts. I am also a full time student that needs to be able to contact and connect to my school account. I showed up to the store and waited about 10 minutes while the employees were helping other customer. Immediately off the bat I was comfortable with Matt. He went above and beyond to help me with everything and work with my needs. I was able to get a brand new phone and set everything up with ease from him helping. I have been with AT&T for over eight years now, and I have never had a good experience at a store until yesterday. Matt was an incredible employee that helped me out and changed my view on AT&T. I will now only be going to this location for anything related to technology.

I haven't found anyone in this town who knows as much about phones as Ryan. Whatever the issue, I…read morecan always call or visit, and they fix it on the spot. You can tell how good they are because they always have a crowd, especially at lunch time, but they have more than enough people to keep the wait down. Everyone here knows the equipment and assists in a highly effective manner. What a relief from the standard cell phone company kiosk or average retail location.