When our offer on a reach home in our school district was unexpectedly accepted, we had to move…read morevery quickly to stage, show, and sell our condo to make it work. Julie Gibson made it all happen like it was no big deal! Through all of the emotional and logistical ups-and-downs, she was always a text message away to make sure we were on track. Julie connected us with very professional staging and photography people, and had the place full of prospective buyers faster than I thought was possible. She was very helpful evaluating offers and ultimately scored a price that worked for getting the home we wanted.

We worked with Julie Gibson this year to buy a house in Arlington and we were very glad we did. She…read moreknows Arlington on a house-by-house basis and she misses nothing. She talked us down at one point - we freaked out and wanted to raise our bid and she told us to settle down, she thought we had the right bid already. She was right, and now we have a lovely home that we paid the right price for. At our very first meeting, the first thing she did was sit down on the ground with our toddler. She has kids herself, and that was important to us; she understands our priorities. When you're dealing with a real estate market as intense and high-stakes as Arlington's, you need someone who's extremely competent, driven and detail-oriented. We thought it was really important to find a top shelf agent. Julie was exactly on top of every single detail throughout this complicated process; we always felt that we were in good hands and in control of our situation. We highly recommend her.

Over the years I have had them apts and still have two of the tenants 10 years later! My kids enjoy…read morevisits with Dad at work!

Gene helped me and my family find our perfect dream home. It took months but he was very patient…read moreand no pressure. Thank you Clements Realty Group!

While sitting in their office along with my real estate agent (who isn't affiliated with Ford), and…read morespeaking with one of their agents, I signed a an application and gave them a deposit for an apartment they were listing (effectively taking it off the market). I was told by one of their agents, that there was absolutely nothing wrong with my application and that the apartment was mine. Approximately three days later I found out through my realtor that somehow Ford had leased the apartment to someone else after I had already put down money and took the place off the market. Confused, I spoke with a Ford agent, who told me that someone had put down a deposit at the exact time as me. I immediately knew this was a complete lie, as I was sitting in their office alone, when I submitted my check and application. When confronted with this fact, the agent simply shrugged, and then told me well they offered to move in 15 days earlier. I was never informed this was an option, so I immediately countered with, well I can do that as well. They replied with, "no, we already signed the lease." I then found out that the new tenant was their client, hence they got full commission. With me, since I used another realtor, they would have had to split the commission with my agent. This situation left a bad taste in my mouth, as I have never experienced such shady business for a company that pretends to be "high end." As a working professional who has been renting in the Boston area for nearly a decade, I was appalled.

We were three out-of-town grad students who didn't know anything about Boston and just needed a…read moreplace to live. So Ford Realty hooked us up with a last-minute place, alright -- it worked out ok-ish though we've had real problems with the maintenance on our place and we aren't staying a second year so.... I have a problem with the fact that our realtor didn't shoot straight with us and I think took advantage of our ignorance of local custom and laws. Told us the place was great, landlord attentive (spoiler alert: Was. Not.) And when we asked about parking, "Sure! There's parking a-plenty, all the on-street parking* one might want!" Except, Parking* in Brookline = only during the day; parking is illegal at night meaning if you don't have a driveway you have to rent space in a private lot for ~$200/mo. The decent thing to do would not have been to just flat gull us on that one fine point. We would have looked elsewhere if we knew how coo-coo bird-brain awful the parking situation in Brookline is. You're pretty much stuck with a realtor if you want to get anything nailed down for rentals in Boston, and these guys I guess seem to be in charge of the crummier places in Brookline. I'm sure there are probably worse out there. But be warned: They work for shady people, and they themselves aren't high in the running for most-decent-folks-of-the-year.

I have worked with Penrose on multiple real estate transactions and projects and can't say enough…read moreabout how great they are to work with. In particular, I've worked with Eric Chauvin on the purchase and sale of multiple properties, to screen tenants (several times) for rental properties, and worked with him on a fairly large-scale renovation. He is very knowledgeable in all areas of real estate and provides great advice. He is extremely responsive and truly cares about things getting done efficiently and accurately. He makes client satisfaction his top priority. I've worked with other members of the Penrose team as well and they did not disappoint. Their professionalism is second to none. I strongly recommend this firm for any real estate needs.

Unprofessional and rude agents…read more One of their real estate agents, Linda Gomez made a posting and stated that an apartment was available for rent at $2,000 a month. After I placed an offer that met the asking price, she came back and said, actually, no it's $2200 (+broker's fee, plus utilities). I then asked if utilities might then be included. Then she continued to rudely communicate via email basically saying I don't know what I'm talking about. Beware if you're using Penrose Realty as your broker to list apartments. They'll treat prospective tenants like trash and you'll lose prospective renters. And buyers/renters, work with someone else; these people are only after their broker's fee and don't deserve your business.

I have never been so heart broken. I have been looking for a home to buy for over a year now. It is…read morevery difficult for me because I am looking for a home with any type of inlaws for my adult son and I. He is 6"10 and 300 lbs and needs a place with a high ceiling and a roomy shower whereas he is such a big guy. Well we found a place and went to the open house on May 26th. We really loved the home, checking off most of the boxes of what we needed. We got an accepted offer and filled out the purchase and sales agreement. We had a closing date, septic inspection set up and were going to put our town house on the market that weekend. My realtor sent it to the seller's realtor on May 30th. My realtor had not been able to reach her about returning signed P & S. finally she reached her on Friday 2nd for the sellers realtor to tell her she hadn't had time to get the offer over to the seller for a signature and since an offer came in with not contingency, she was going to take them over to the owner on Sun 3rd. So because the seller realtor dragged her feet because she said she had a lot on her plate going to school and working she also said it was because the seller did not use computers for her to send it to her. . She decided to go with the people without contingency. Not a good realtor at all. Berkshire Hathaway Homeservices Verani Realtor Listed by Jen OHanley BHHS Verani Windham

Review for Aaron J. Goldsmith: In addition to being…read moreextremely personable, professional and patient, Aaron went out of his way to find places that met our very long list of requirements (both my wife and I suffer from multiple allergies and chemical sensitivities). Note that in our experience, Boston area brokers for rental properties are typically incapable of (or unwilling to) keep track of even simple preferences and are often laughably incompetent (e.g. unable to answer even simple questions about the units they are showing). We strongly recommend him for anyone looking in the greater Boston area!

We can't speak highly enough of our experience with Alida Tangherlini at InRealty. We were…read morefirst-time homebuyers with very little knowledge about how to find the right place. We met with a couple of realtors before Alida, but we knew instantly that she was the one for us. She is honest, knowledgeable, hands-on (she even crawled into creepy attics and basements to check insulation for us!) and she really helped to take the pressure off of us. We never felt forced to make an offer and when we finally found the "one", Alida walked us through every step of the negotiations and provided us with great tips! We are so grateful every day to Alida for helping us! We highly recommend Alida to anyone looking to buy a home!! She's the best!!

Just an owner of 1 apt. but Justin & his team treat me as if 1 have 30 units. They always take…read morethe time to answer any questions I have & have consistently found me wonderful tenants for my little unit. I have sent several friends to In Realty when they were house hunting & have had nothing but good feedback about their experience.

Bill Gehan of Campion & Company is amazing at what he does. If you are looking to purchase ( or…read morelist) your property I would highly recommend that you speak to Bill to get his opinion, and hear about his plans to find you a home that you love, or to sell your property smoothly and professionally. Initially I contacted Bill about a property that he had listed and I thought it was under agreement...but then saw another company advertising it as still available. Bill answered right away about the listing and was apologetic that it was no longer available. He was so kind and helpful when I contacted him that I decided to look at property with him. What a smart decision! Bill knows the neighborhoods of Boston, and can pick up on subtle things about a property that you may not be aware of when looking. Buying a home is important, and having an expert like Bill is essential. He also seems to know ( by name!) 50 percent of the people that he passes by on the street in Back Bay. I have some health issues that have complicated our housing search, and not once did Bill make me feel like a burden. In fact, he made sure to ask the right questions to ensure that I would wind up in a situation that I could stay long term. If you're looking for old fashioned (outstanding) service, integrity and a real estate professional that will be an advocate for you, I implore you to contact Bill. He is not only excellent at what he does, he also makes the process fun, and is a terrific communicator.

We engaged Tracy Campion for the purchase of a condominium in the Back Bay. Our initial negotiation…read morefor the property was conducted over the telephone with her. She did not share her cell phone number with us at any time. Once our offer to purchase was accepted, she made a cameo appearance at a brief revisit to the unit. That was the only time that we met with her. Thereafter, despite my specifically asking for her, she was never available as we moved through the process of inspection etc through to the closing. Any additional communication with her office was through one of her employees. Olivia was pleasant and helpful. Mary was frankly rude to my wife just prior to the closing. The situation became so ridiculous, with less than optimal response from our broker, that I communicated with the selling broker as the transaction moved to conclusion. He was always readily available and took it upon himself to assist as needed. The purchase was completed recently and we have not had any communication from Campion and Company at the time of or following the closing.

My roommate and myself have just have an awful experience "working" with Carlina Nabatoff and the…read moreagency Keller Williams 955 Mass Ave #100 Cambridge Mass 02138 (617) 497-8900 She was unprofessional and a poorly represented not only herself but her agency. The agency has shown little to no regard for their "clients" and the experience some endure when they encounter an agent as incompetent as we have. Just documenting our complaint alone was exhausting and time consuming. Because it's so long we are unable to even post the entire complaint on Yelp because of its length. All I can say is if you work with this Keller Williams agency please use caution and take your time when selecting an agent. Don't just agree to do business with the first broker that walks out and has the time to sit down with you or possible show you their OWN listing that day. If you do decide to take on business please GET EVERYTHING IN WRITING! Don't agree to use the shaky at best "Dot Loop" applications, they don't process well and after all the difficulties we inquired using them we doubt the security of the system in the first place! Carlina cashed her brokers commission check for $2,450 equal to one months rent a week before my landlord had even seen a dime or signed our legal lease. She stated to me several times that no one cashes checks unit a LEGAL lease is signed. My bank charged me $140.00 overdraft fee for her early check cashing as well! That Friday when I went to pump gas and was unable too it was followed by a bank visit. When I text Carlina about the over drafting I was upset. Stated that she wasn't a very good broker and from this point forward I asked her not to contact me. I would be driving from Maine to Mass the following Monday morning after requesting a meeting with her boss Tom Heany. From there on he "took" on the finishing touches to my lease finally being signed. My experience with Keller William's has only gotten more surpassing and worse since he has gotten involved! I have reached out to their "owner" Jessica and she conveniently on her way to Hong Kong for several weeks and referred me back to Tom. Who when presented with my six page complaint read it in lighting fashion and proceeded to tell me that he still felt Keller Williams had no accountability for any of the wrong doing or misleading. Its all about their checks and that's it. Clients needs come in dead last. No one is held accountable or takes responsibility for there actions! They are not representing Keller Williams with integrity and leadership that the brand is normally known for. Christina LeBel Taryn Kaczmerek

I recently moved back to the Greater Boston area. I had a short window and a lot of options as to…read moremy new place and I somehow found Carlina through numerous real estate listing sites. I met Carlina at the first showing and knew I would stick with her through the entire rental process. She was very warm and receptive to all my wants and needs for my future home. She helped me pinpoint the right area based off of commuting, noise level, pricing, etc. Through the entire process she kept an open dialog and before I knew it, I was signing for my new place. I appreciated her familiarity with locations, open communication and her 'cradle to grave' service. I have recommended her on multiple times and look forward to working with her again.