Haven't purchased my pieces and finished the transaction yet, but…read more.. From the second I walked in the door, to the moment I left, the staff was knowledgeable, SUPER friendly and polite, ready to help and assist, and a pleasure to work with. I have found certain pieces for a little bit cheaper a few other places, but based on the customer service in those stores compared to Bobcat, this store deserves your business. They have been texting with me to work things out and have been super accommodating. I am definitely pleased with all of the interactions thus far, and I will definitely be returning to them for my furniture and home needs in the future. They have a MASSIVE amount of pieces to choose from, the store is huge. Everything is high quality, and they have inventory that suites various budget brackets. Also, found some unique pieces! Highly recommend. S.O. to Alex K. She has been very helpful, hospitable and an absolute sweetheart.

Absolutely fantastic store! They have such a curated yet wide selection of quality furniture -- the…read morecraftsmanship is noticeably above what other stores carry (stylish, natural materials, lots of US-based manufacturers) and for great prices. Customer service was the best experience we've had in town. Alonzo the owner and Jered the store manager are wonderful to work with; my husband and I have been furnishing our home and Jered had an encyclopedic knowledge of the materials, configuration options, and pricing for various pieces whether we were asking him about dining sets, mattresses, or couches. We ended up finding everything from the top of our list at Bobcat and will be excited to return for additional items as we get our home set up. Can't recommend them enough!

Ackens King came out to check a leak in our furnace and was efficient, polite and honest about the…read moreneed to order a new part. We look forward to working with them in the future. He also explained a VIP program they have that could save us a lot of money in the future.

A pilot light to our furnace was out at a vacant property in Bozeman. Upon arrival in the middle of…read morethe afternoon on a weekday, their technician identified a block in the system, cleared it within 15 minutes, and lit the pilot. All good - UNTIL I was presented with a bill for $369. They charged an arbitrary amount of $250 to clear the obstruction (probably a dust-bunny) and an additional $119 diagnostic fee for finding the block. In total, the tech was at the property for 32 minutes. Ring camera confirmed. When I logged a complaint about the amount charged for the basic visit (no parts involved) their Ops Manager defended their charge by saying they often work in dangerous conditions, have highly trained techs and boasted that they do work for the Yellowstone Club. I had expected an industry standard minimum charge of $175 to $250 since he was there for less than an hour. The tech or their office never informed me of the minimum charge of $369. He told me he would not discount the charge and would send it to collections if I did not pay it.

Service was for yearly maintenance on my home furnace. Scheduling was easy and I got an appointment…read morein a very timely manner. Tyler was courteous and on time. I have used this company for several years and they also Service my rental units.

First, it was an emergency call at 2:00am, Saturday. The service rep on call was on another job…read moreand promised a callback shortly. He called back in 10min and was at our house in 30. That was great. He was friendly and professional and had our problem figured out in maybe 10 minutes - it was the air inducer motor. He did not have that part in his truck so he promised an estimate first thing Monday morning. He kept his promise with an email and a phone call right around 8:30am. The estimate was $470 for the part, $30 for part delivery and $60 for the 2nd home visit to install (after $170 for the emergency), or about $560 now, and $730 total. I price checked another Bozeman HVAC firm and saw on the internet that one other person on Amazon claimed this price from another HVAC co. But Amazon sold that part for $85 and free shipping!! I was a bit nervous about messing with a gas appliance, but this inducer screws to the wall of the furnace with just 4 screws and 2 plug-in wires. You do not touch any furnace parts that carry gas. The how-to video lasted 5 min. I took maybe 45 min. My furnace fired right up as so many Amazon reviews noted. So if you are non-mechanical, you are getting a fair HVAC price. If you can hold a screwdriver, perhaps consider saving $480!? I did need the emergency call to tell me what was wrong and that was totally fair.

So I had an amazing experience with Reid and his guys at KO Concrete Coatings. I was looking for…read moresomeone to seal my new shop floor, and there wasn't a lot of choices, and my good friend had Reid at KO do his shop before, and he recommended KO Concrete Coatings to me. I called them and Reid was super responsive! His schedule was full for 2 months, but he managed to squeeze me in the very next week! It was a lifesaver because my shop was brand new and I wanted to get everything in there before the freeze. His guys came out and did the 2490 square feet job in two days! And it's beautiful. It turned out better than I expected it to. I am very happy. I'd never done a floor like this before, and while it cost more than I was expecting, apparently it was at the bottom of the price scale in that industry of work, so I am very grateful. I highly recommend Reid at KO Concrete Coatings! Thanks guys!

We hired a business out of Missoula who started a job for us, we paid for materials and then got…read moreghosted. Reed, from KO Concrete Coatings in Belgrade, came and looked at the job. He said the work that had been done wasn't done correctly so although he would have liked to help us he just couldn't in good conscience do anything. He was very polite and caring.

So.... On Friday before an arctic cold snap of -15 degrees coming the next Monday, which was also a…read moreholiday, the gas valve on my boiler went out. I called around to try and find one locally. No luck for my valve for LP (Propane), and no valves with conversion kits available. I was able to order one, I bought it, and paid $175 to next day ship it for Saturday. It came and I had it installed, but it wouldn't light all the burners! Two or three of seven might light, until perhaps a minute later, and then if you blew on then, they would all light, but the boiler would shut down if you didn't. No matter how many times we tried, they would never all light, and instead one or two would light, and the rest would just blow gas into the boiler room! Talk about risk of explosion! So there I was with -15 degree temps coming in 24-36 hours and Monday was a holiday. My first guy told me that there didn't seem to be enough pressure of gas coming into the house and to call the propane company because he thought they had a bad regulator on the tank. I called the propane company and they informed me that all the pressure and lines needed to be checked before they would send anyone out, and they recommended I call Premier Air heating and cooling. At this point I was desperate, so I called! I spoke to someone immediately when I called who put me in touch with the Helena rep, Lex. Lex agreed to meet me at my home in 2 hours and he was there right on time. The first thing Lex did was to check EVERYTHING, clean EVERYTHING, and otherwise ensure that all components were working, one by one, before eventually he was able to conclusively determine that my brand new gas valve, was bad! It wouldn't let much gas into the burners at first, and took almost a minute to build up gas pressure to the normal 8-9lbs. He also determined that there was no problem with the pressure coming into the house from the tank outside. It was the bad valve which wasn't letting enough through for way too long for the burners to light normally. So essentially what was happening was that the brand new bad valve I had just installed would have only been good for causing a gas explosion. Thank GOD I was able to get such a talented professional out to help me on SUCH SHORT NOTICE before a holiday weekend and an arctic air blast. AND..... he just happened to have a universal valve with an LP conversion kit that, after installation, worked perfectly and got our home back online with heat and hot water again! Sure, it was a very expensive valve, and pricey service, but Lex earned every penny, and I was so grateful to have this serious problem fixed in the NICK of time before the arctic freeze! Thanks Lex and Premier Air Heating and Cooling. I WILL be calling you guys again if I need you, and recommending your services!

I've used Premier Systems extensively in the past, including having them install HVAC systems at…read morefour of my properties, so I want to be fair and provide the full context of my most recent experience. I called Premier for a thermostat that had lost power. I was quoted a $225 diagnostic fee and was told that if repairs were needed, that amount would be incorporated into the final bill. The technician quickly diagnosed the problem as a blown fuse and ultimately replaced the fuse and an inexpensive fuse switch. The entire service visit was less than an hour, including a trip back to the shop to get the correct fuse. What upset me was being presented with an $812 bill after the repair had already been completed, without that price being disclosed to me or authorized beforehand. I reacted strongly when I saw the bill. I subsequently apologized directly to the technician for losing my temper and calmed the situation down, but I remain firm in believing that an $812 repair should have been disclosed and approved before the work was performed. After I contacted the owner, Operations Manager Chris called me personally. To Premier's credit, Chris acknowledged that mistakes had been made in how the technician handled the situation and agreed to resolve the invoice for the original $225 diagnostic fee plus $100 for parts, which I believe was fair. Chris also asked that I not use Premier for future service work other than warranty work because of my reaction during the disagreement. While I'm disappointed by that decision given the amount of business I've previously done with Premier, I respect their right to make it. Overall, my experience with Premier over the years has generally been positive, and they ultimately did the right thing in this situation. My criticism is specifically about the lack of upfront pricing and authorization before performing this particular repair. Customers should be told what a repair is going to cost--and be given the opportunity to approve it--before the work is completed. I appreciate Chris taking the time to call me, acknowledge what went wrong, and resolve the billing dispute fairly.

We hired Cashman for landscaping work and have been really impressed with the result and the crew…read more Hayden was a great project manager who helped us scope out the right choice for our layout. Gabe, Stevie, and crew were exceptional onsite - they worked fast, were detail oriented, and very kind. A great group of people to work with who really brought our visions to life. Would highly recommend for your landscape project!

Mo was amazing!! Was doing a little Christmas shopping and she was so helpful! she gave me some…read morewonderful suggestions

Im a DYI type person who visits Montana while taking care of relatives, I stopped in here on a…read moreFriday around lunch time (the cafe/bakery next door was busy ). There was a "young" (under 30?) woman who was patient and helpful as i asked questions. I purchased a couple of tools i would need to fix a chimney, and i thought was cheaper than the big box store - if they had it. I found the staff friendly and helpful, while the prices (for what i purchased) very reasonable.

If they had a zero star option that's what I would choose! Horrible customer service! It's…read moreunfortunate that they are only accommodate folks that spend a lot of money on a regular basis.

This was our second relocation with Move It and they once again provided the best service we could…read morehave asked for. We moved into a brand new build, so naturally I was worried about potential scrapes or accidents, but the moving team was extremely careful, efficient, and extremely aware of everything they were doing - it was a perfect, seamless experience. The team they sent over were polite, friendly, and got right to work, expertly choosing how to load and unload the truck. Melissa was also amazing in coordinating our move and answered every question I had. If you're looking for movers you can trust in Bozeman, especially with fragile items or a brand-spanking-new home, you'll be making the right choice with Move It!

Move It was excellent for my family's moving needs. The young men (D and A) were efficient and…read morecourteous. Loaded everything gently and carefully. Some items needed disassembled for the move. Reassembled perfectly. They had two locations to drop. One in Bozeman then on to Helena. What a great experience!! I will be calling Melissa again in the future! Thank you, Robin L PS The cost was very reasonable, I couldn't have managed this on my own.