They just installed new wood floors in my old house in Helen GA area and I am very pleased with the…read moresales service from Ross and extremely pleased with Gabriel and his crew who installed my floors. Both Ross and Gabriel were professional, on time and communicated through out the whole process etc. I could not be more pleased and I am a picky person I'm an Engineer. Great Job Flacks Flooring. Chuck S.

Very pleased with our experience and purchase. We needed runners for 2 sets of stairs, and Flack's…read morehad a large inventory of remnants. They bind the carpet on site, and the runners were ready for install in about 10 days. Excellent customer service from Amy, and our installer Cornelio did A+ work!! Cheers! RS

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them.

C. J. And Eddie just left today after making our guest bathroom look brand new!! They did our…read moremaster bath a year ago and it still looks great!! They are professional, reasonable, on time and communication is also great!! My wife and I highly recommend!!!

The owner cannot compartmentalize professional and personal interactions. I couldn't respond to his…read moremessages for a few hours and found myself receiving a string of condescending messages and then ultimately being blocked while never even having a chance to reply. My number has been blocked ever since - totally unprofessional conduct! I never hired them, but my review below is regarding my honest experience dealing with the owner of this business Carlos so that others can be forewarned. He even sent me a message on Google yesterday morning instructing me to "call him now" after seeing my review instead of ever offering an apology for less than professional conduct. Now to my review- I sent the him a message a few weeks back simply asking if I was still on the schedule. An hour later, I got 2 calls and messages from him asking who I was, immediately followed by "good luck with your project." So 10 mins is all customers get to respond before they are sent a rude response to find another professional? I wasn't able to see this correspondence until later and assumed they were clearly not interested in my business, so I never responded. Later in the day, I had another set of messages from him concluding "bless your little heart" "have a great life." Who says things like this in a professional interaction? When I went to finally respond and call back, I realized that my number had been blocked. Really? Also, they advertise in their brochure that they match competitors pricing. He even confirmed - "yes we do as long as they are in the same business and not handymen." But when I sent him a fitting quote which was about $200 less than this company's price, he said, "that's too low for us, go ahead with those gents." So price match only applies when it's convenient for them. Secondly, I asked him about warranty, and got no response. And after 2 weeks of waiting, not only was I not on the schedule anymore as discussed, I was not even able to be located in their system with my phone number. A few days back, my phone number was still blocked and I actually tried calling him from my husband's phone and of course it went through. The owner Carlos had no recollection of the aforementioned text messages or why my phone number is blocked. He also had no recollection of anything whatsoever with regards to my project - "they see so many people in a day" he said. He then said "let me power cycle my phone and see what happens." As if that's going to unblock my number? An hour later, I still couldn't text or call him from my phone. Outrageous! I have dealt with much bigger companies in the past and even they don't make customers feel so insignificant. It seems to me that they have more than enough volume to care about people or make an effort to earn anymore business. I am happy to take my business elsewhere!

In my experience, there were seemingly very few brick masons completing projects independently…read more This was absolutely critical to me as I was buying the 1916 home in a booming Southern downtown district. Critical because my lender required masonry work be completed on the exterior part of the fireplace expanding the 20+ feet. f home I wanted. Eric Salazar, owner of Salazar Masonry has a high level of integrity - he did exaxtly what he said he will do when he said he would do it for the price he promised, which since this was unexpected was likewise critical. Salazar Masonry is a quality professional, honest, professional, and courteous.

We needed an old, brick retaining wall to be rebuilt as it was starting to fall apart. I learned…read morethat drainage holes were never installed and thus it was finally at a point of failing. Eric was recommended by neighbors who had successful work done my him and his crew. Eric is professional, punctual and consistent. The work and clean up was exceptional. They rebuilt the wall and put the proper netting, drainage and bricks in place. My plants were protected as well. I need repainting but I am attaching some proof of great work. We also needed some brick repair on a front yard wall and that was handled nicely as well.

Billy Parks is my go to trustworthy contractor. He has done framing work for me poured concrete…read moreand installed new windows. All of the work is done quickly and done to a very high standard.

From the owner: At Parks Residential Remodeling Services, we specialize in home remodeling in Dahlonega, GA,…read moreoffering expert kitchen remodeling, bathroom renovations, deck building, and more. With over 40 years of experience, we pride ourselves on delivering quality craftsmanship and personalized service. We provide free remodeling estimates and are your trusted local remodeling experts.

Courtney is awesome he did exactly what he said he was going to do and everything looks great!read more

From the owner: Setpoint specializes in the professional removal of calcium and hardwater deposits on tile and…read morestone. Pools-Spas-Waterfalls-Fountains-All Water Features! We use a technology known as "Bead Blasting" utilizing fine glass beads to blast away calcium and other mineral deposits in a way that other pool cleaners can't! We also do pool tile repair!

Would not recommend. Told me my problem was fixed, then failed to honor his money-back guarantee…read morewhen it wasn't. When confronted, made up an entirely fictitious story of what transpired. Look elsewhere.

Had a leaky pipe in the garage, called Chambers Plumbing as I prefer to deal with independent local…read morebusinesses. They were able to come over the same afternoon, super friendly and professional, explained the repair, went to get parts completed the job. Great people, I would absolutely use them again for any plumbing job.

Curtis refinished 2 lavatories, 2 vanity countertops, a claw foot bathtub and acid washed & grouted…read morea tile step in shower. It all looks brand new. He does all of the work himself and is very dependable. I highly recommend New Image Refinishing.

New Image came out and refinished our fiberglass tub/shower. Curtis updated the old, beige finish…read morewith a beautiful clean white. we are very happy!