Customer service was non-existent. A sales person did open the door for me and greeted me on his…read moreway out to help another customer. Three employees that appeared to be sales people. Never approached me. Limited inventory on the sales floor so I went out back and saw a lot of new side by's so looked at those. Still no one. Went back inside and all three were sitting around one desk and STILL never acknowledged I was there. I was prepared to pay cash for a $15K purchase. Walked out.

Best dealership in the area to work with. We've bought a few bikes and ATVs from here over the…read morelast probably 5 years. Always great communication and willing to work with you. We had one issue and it was resolved no questions asked. We'll never go anywhere else as long as they're in business!

We have purchased 3 bikes from Earlys! We love the family atmosphere and appreciate the laid back…read moresales approach. Truly a family run business that wants to help bike owners and their community. Love them dearly!

I appreciate it how quickly the service department, or parts department I suppose, greeted me and…read morewas eager to help. The prices on the bikes seems pretty fair, even in the midst of the Covid game. I would go five stars, but I didn't really find the snarky attitude towards harleys to be appropriate. I have one Suzuki GSXR1000, a Ducati monster, a Harley heritage soft tail and a Harley Dyna wide glide. The point is that there are a lot of great bikes out there that all have their good and bad points. The fact that the parts guys had to dive into the books to look up a very simple part indicates that they have a fairly limited understanding of Harleys. I think this would be a wonderful place for your metric bike, but probably not for your American bike.

I wanted to buy a new bike off their website circa $15K++ with no mention of the fees, taxes etc…read more I simply wanted the OTD. Twice I have called now and both times it was answered by someone the owner should not let anywhere near a phone. The first time I finally got to a guy called Chris who said he would call be back in a few minutes with the numbers -- that was 2:07pm yesterday. I called again today and I am not sure if it was the same person, but they were equally rude and surly. He was so gruff I ended up annoyed and I hung up. If this is what they are like when you are a buyer, what are they like after the sale? Interface here has always been hit or miss, but I kissed up since they were the only game in town (I thought).

I bought a car from South Main Motors in March 2010 and had a great experience with them. Jeff, my…read moresalesman, was straightforward and lacked a lot of the usual car salesman BS that you usually see, particularly at smaller dealerships.

I have no idea why not only are there few ratings, but also why they aren't all 5 stars. I had an…read moreawesome experience here. I live in Nevada and first saw the RZR listed on eBay. It was such a good deal I worried it wasn't a real place. But I called and dealt with Eric (he's awesome). He was straight forward, honest and really helpful. It's scary buying something unseen AND so far away. He made it flawless, and totally helped me pick (and have them installed) the accessories we bought for it. Mind you these are things we couldn't have afforded if the Rzr had been regular market price. We used a terrific shipping company called Sevat Transport. My only advice is to really research your shipping cost and the company you use before shipping it. It cost a little more to ship than we had planned. In the end, all in all a great experience. Here it is safely in my garage in Reno.

I bought my first motorcycle from here and I live in Georgia! The process was simple and Lacey felt…read morelike a friend on the other end of the line. She helped me thru the whole transaction from my initial inquiry thru the bike being picked up for transport. Definitely and highly recommend!

Beyond miserable. Dropped my Harley off 3 days early for an appointment I waited 3 weeks to get,…read morebecause I was going out of town. DAY AFTER my appointment, I had to call them to find out what was going on. Was told "we didn't get to it, things just turn out as expected sometimes" They then call me to tell me my oil change and rear ABS issue will be $1800. I say go ahead. 2 days go by, I call them again after no word. Oh, the ABS needs another part, now it's $2700. I tell them to finish changing my fluids and I'll take it elsewhere. 2 more days go by, nothing. I CALL AGAIN! "Is my bike done"? "Thought I called you, yeah, it's ready". Very pissed off, I pick up my bike, pay the $480 for an oil change, and off I go. Get home (50min away) and realize my back rest wasn't put back on. 3 weeks later, after not sending to me like they said they would, I have to "meet a tech" near my house to pick it up and reinstall myself. HORRIBLE customer service. I will never go back

I purchased a Honda Pioneer 1000-5 two years ago and the sales department was great, however my…read moreexperience with the service department is not so good. I had a recent visit for annual maintenance, which included some manufacturer recalls. Once I arrived home from the visit I garaged the vehicle until the first pretty day (about 3 weeks later) then I took it for a quick spin around the block. During my ride the vehicle's engine died on me! As for trouble shooting I did what I knew how to do and checked the oil and discovered it bone dry. After adding a quart of oil I noticed it leaking out of the bottom underneath. Then taking the shield guard off I discovered that the oil plug was missing and the transmission plug was extremely loose. It didn't take a brain surgeon to figure out that Blue Ridge Power Sports did not tighten up the plug bolts and left me in a bad spot!! Worried that I did damage to my engine I immediately called the service department and made an appointment for their next available day. Upon my arrival the service manager Bruce helped me push it off my trailer and told me he would call me when it was ready. During that service they found that not only did the transmission fluid and oil need to be added the window rubber seal was also not reinstalled after the last appointment. This was all due to their negligence. I did get a half hearted apology and a $100 credit for a future visit. I think it is pretty safe to say that I will not be using the $100 credit and I will take my business and money elsewhere. Blue Ridge Power Sports needs to get serious about their QC procedures and hiring a quality staff! Today it was my neighborhood; tomorrow it could be YOU deep in the middle of nowhere without phone service to call for help.

Wasted the 2-hour round trip. The second star was because I had previously purchased parts from…read morethem and I found that the guys in the Parts Department were very friendly and helpful. So I figured I would give them a chance to sell me a motorcycle - which is my purpose for making the long trip over the mountain. I found the bike I like and asked the 2 closest staff for information (the bikes did not have any tags). The two played hot potato so I went and used their restroom first. When I came back to the same bike, with my helmet and riding jacket in hand, nobody seemed very motivated to want to deal with me. So I left and have decided to see if I can make the purchase from Village Motorsports, 23436 Constitution Hwy, Unionville, VA 22567 instead. Their staff is so much friendlier and actually great you when you enter their facility.

I was on an 1800-mile dual sport trip and overestimated how much tread life my front tire had. I…read moreentered Staunton, Va started calling around and found Robbie at Wayne's Cycle Shop at 183 East Side HWY Waynesboro, VA. They had a great selection of front tires to choose from at competitive prices. They got me back on the road in just a couple of hours. 900 miles and 4 days later I arrived safely home. Thank you to the guys at Wayne's Cycle Shop Stephen

whats bottom dollar on 79kw that needs restoring with 15 speed trans no engine and wrong hood 1starread more

From the owner: We sell antique, classic and muscle cars, road tractors, trailers, dump trucks, motorcyclesread more

WOW!! Brought my 2011 Triglide in for clutch work. Jason was great at the desk as I fumbled through…read moredescribing what happened. Matt got in touch with me FAST to let me know the repair wasn't that bad. TJ had her straightened out 2 WEEKS sooner than expected. I was one of the ones disappointed that Harley closed-but Matt and the boys are knowledgeable, service oriented, and I was confident in their work from the minute I left girl with them. I have 5 Harleys that all want attention at some point or another, and they will be left in Precision's hands, no question about it!! Thanks Guys!