1. Keith's Auto Sales

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    Penn Laird, VA

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    Keith's Auto Sales

    5.0 (2 reviews)
    Closed • 8:00 am - 6:00 pm

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    10 months ago

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    8 years ago

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    CarMax

    CarMax

    (9 reviews)

    I would like to send in some positive feedback to the CarMax in Harrisonburg, VA…read more I decided it was time to purchase that long awaited vehicle that I had always wanted. I bought a 2016 Infiniti QX50 online through a CarMax located in Omaha Nebraska and I was willing to wait patiently with much excitement till it arrived at the CarMax of Harrisonburg, Virginia. I got the call it was in, but I wasn't able to come for a few days due to my work hours and to be sure I have transportation if I decided to purchase the vehicle. I was able to finally schedule an appointment to drive and look the car over; of course it was everything I expected it to be so I decided to move forward with the purchase. Within the first few days after getting home I noticed the tires were a little noisy when I began to pick up speed, which seemed a little unusual. Then about five days later I attempted to play a CD and realized the CD player wasn't working correctly. I called CarMax and they scheduled my vehicle and took care of everything with no worries. Two weeks later the oil light kept appearing on the dash and I again contacted CarMax with concern and they took care of everything. The sales manager and service department were apologetic for all the inconveniences since my purchase of the Infiniti. I appreciate those who took care of servicing and repairing the issues. My experience with the CarMax in Harrisonburg, Virginia was good and they exceeded my expectation by making my vehicle a priority since purchased. Thank you again. Charlene Shepherd :)

    This was my first experience with CarMax and I was very satisfied with this car buying experience…read more I found the car I liked in TN and had it shipped to this store. I got pre approved financially, and it made this entire financing step easy and fast! best car buying experience I have had. The costs and fees were clear and consistent. I would use them again.

    Keith's Auto Sales - car_dealers - Updated October 2026

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