My twenty year old water heater was out when I returned from a trip. Called three or for places for…read moreestimates and scheduling. Most everyone was over a week out. Estimates were all over the place. A friend recommended Josh. Called him Saturday and his crew was here at 9 today (Monday). Ended up costing a little more than the quote. Water heater is in the cellar of an 85 year old house. Getting the old one about and the new one in was crazy tricky. Josh and Ray were awesome guys. Got the heater in and it works like a charm. Very very happy. Have saved the number in my phone so I can call them again. Hopefully later rather than sooner

The good part is that they showed up when they said they would and they fixed the issue. The bad…read morepart is that we asked them to call us when they got there to give us a ballpark on price... they never called and never followed up after we texted them. We requested a bill twice. We finally received it a few weeks later and were shocked that they charged $175/hr (plus service charge and parts which we only needed a drain snaked so no materials required). Also, they fixed something with the sink that we never requested fixed. When we called them on it, they took off the service charge to show up but not the part fixed that we didn't request to be fixed. $337 to snake a drain is a bit much.

I have been having problems with my shower leaking for a while. I had previously used Chattanooga…read morePlumbing and been very satisfied with Johns work. They are very timely and professional. I was giving a very reasonable flat rate for the repairs. My Shower cartilage had to be replaced and my water heater had to be adjusted. I would highly recommend Chattanooga Plumbing for there professionalism /cost/and timely service. Sybil C

Excellent service, follow-up and customer service. This company was no more and no less expensive…read morethan other companies so price isn't a consideration on this review. But, what makes this company stand out are the three items I mentioned. I like a company that communicates with you, and this one did from the office staff verifying the appointment to the men on the job who let us know when they'd be here for the work. It is very welcome and in today's workforce, very unusual, to get a thank you but we did. We received a nice card a few days after the service thanking us for our business. We will use them again and recommend this company to anyone who is interested. The men on the job, Matt and Mitchell are good representatives for Chattanooga Plumbing.

I have used East Brainerd Plumbing and Heating Co., Inc. for my plumbing needs at my personal home…read moreand a rental property for a number of years. Always professional, courteous and efficient. Their fees are reasonable. Dan and Ian were the two plumbers that have been out the last couple of times. Great employees and do great work! Would highly recommend! Dennis T

We had Metro come out. Besides being very expensive they were more concerned about upselling than…read morefixing the problem we called them to fix. After spending way too much money, they still didn't get the original sink problem fixed (all it needed was a new fixture.) It wasn't about the money - I spent a ton on one of their faucets for the kitchen sink. But for some reason they didn't have a faucet to sell me for my half bath which seems ridiculous for a full service plumber. I went to Home Depot - bought a fixture and East Brainerd got the job done for a way more reasonable price. Shout out to Jacob for installing two sinks and fixing two leaks.

SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

Perfect Pipe came out and helped me immediately with my issue. They were responsive and even waited…read moreon us to get home when we arrived late. Their prices were fair and they were great to work with. If we have any more issues, I will be reaching out to them again!

Charged us and never fixed the issue. Didn't even complete the bad workmanship they did. It was…read moreleaking in less than two weeks.

The hardest working plumber I've ever met. Called Rocky on a Saturday at 4:00. Came out after…read morefinishing a job and got us fixed up within 45 minutes. I can't thank him enough. Half the price of the no show plumber I had been waiting on for 2 days.

Called them up just before the end of the day, told Jason (owner) it was not an emergency but…read moreneeded an estimate on one project, maybe two, if it could be done when he looked at it. He said no problem, he could come by the next morning at 9 am. Showed up on time, gave me a very fair estimate and honest feedback on the second project, could be done but would be a lot more involved than I had hoped, so we went with the one project which he completed quickly, cleaned up everything afterwards, very friendly, efficient, and thorough. Second time I have used his company and highly recommend him

Worst plumber I have ever seen. I wouldn't recommend this company to the devil himself. Didn't show…read moreup on time. Very rude and dishonest. Charged ridiculous bill. Had to call another plumber to come out and fix what they tore up. They were so disrespectful. Rigged it up enough till he got out of the driveway then doesn't answer calls. He did a shitty job as a plumber. .

My elderly mother called metro and was quoted $600 to fix the flapper in her toilet (Hello that is…read morejust trying to take advantage!!!) I called scenic city and they were there within an hour, fixed it in 15 minutes, and were 1/3 the price. I found the dispatcher nice and was able to pay her over the phone (included a credit card fee). The repairman was kind and didn't try to sell her the moon! I appreciate their honesty.

Their service technicians are pleasant, efficient, don't waste your time, and don't waste your…read moremoney. If there is a problem, they will come back out and check on it. I have always been pleased with the service from Scenic City Plumbing.