If you're looking for a good Veterinarian keep looking this ain't that place that it used to be…read more I've been a customer here for 5 years or so and they must've change management because now if you're late for 30 seconds they cancel your appointment, while before they had a 15 min. late window. Couple of weeks ago I had to board my babies and they were required to have their influenza. No choice was given that I had to pay for the booster shot the same day they got the influenza shot. I was specifically told that I would come in and the technician will give the booster shot and no other exam was necessary. I just left the location and they wanted to charge me a technician fee (check vitals). I was lied to and they lied to the right one today. The young girl at the checkout gonna tell me that it was a misunderstanding, well it could've been but not on my end. It's time for me to make the change.

Always a pleasant experience at Animal Hospital of Humble. Staff are professional, courteous and…read morehelpful !! Thank you

My dog was breathing hard and fast. We took her to another vet before VCA who was charging us…read more$4500+ and giving us no hope of recovery. The money was not the issue, it was the lack of hope. We decided to get a second opinion and took her to VCA. My fur baby had fluid in her lungs. The Dr. did x-rays and tests at half the price (again, money was not the issue) and put her on treatment that had my dog back to normal within a few hours. I know this is not always the case for every pet but the other vet gave us no hope and we were thinking we were going to have to put her down. Vet at VCA saved my dog's life and I'm grateful for the team.

Amazing friendly caring staff who go above and beyond. If you are looking for veterinary care for…read moreyour fur babies look no further.

Kat did so well. Kinda like she didn't have anything done! She had Very smooth recovery from…read morespaying. Intake was quick. Pick up was good.

Great service. Fast and friendly. My dog was scared and crying. They were so sweet comforting him.read more

This emergency clinic truly changed my expectations for vet care. It was our second stop that day…read morewith my sick senior dog, and even though it wasn't the outcome we were hoping for, the team here (especially Dr. Karl and the technician) made an incredibly hard situation a little easier to bear. Dr. Karl was so patient and compassionate. She took the time to walk us through every test, every result, and really helped us understand what was going on. We felt supported. For the first time that day, we felt like we could trust what we were being told and felt more confident in the decisions we had to make. They were also very understanding about the financial side of things, and offered us options without making us feel guilty. I'm so grateful to them. That kind of empathy and transparency is rare, and it meant the world during such a tough moment.

My wife and I had to make the heartbreaking decision to put our dog of 14 years to sleep due to…read morehealth reasons. During that difficult time, we ordered and paid for a memorial paw print made from his ashes so we would have something meaningful to remember him by. After three months passed with no update, I stopped by the clinic to ask about our order. I was then informed that although they had taken our payment, the order was never placed. No one contacted us to let us know there was an issue, and it appears the payment was simply kept until I followed up in person. What made this experience even more upsetting was the lack of compassion shown at the front desk. The staff member was dismissive and nonchalant given the emotional nature of the situation. When I asked whether anyone intended to notify us that the order had not been placed or if the clinic planned to keep the money, there was no response. A refund was eventually offered, but by that point the damage was done. When I explained that I now had to go home and tell my wife -- and that this news would deeply hurt her -- the response I received was simply, "Okay." During one of the most painful moments a pet owner can experience, we expected basic communication, accountability, and empathy. Unfortunately, this clinic failed in all three areas. We do not recommend this place

As long as Dr. Scott is running Glade Valley, I will never take one of my pets anywhere else. They…read moreare so caring and helpful, I can't imagine anywhere better.

I am a former customer that had my fur babies to see Dr Mike at Glade Valley Vet. Clinic in…read moreKingwood for several years. Well until recently when Dr Mike retired all my fur babies have had to see Dr Scott, and unfortuntely Dr Scott is not as professional or attentive as Dr Mike. I have had nothing but poor customer service on several ocassions. For example Dr Scott has repeatly not returned any of my calls regarding questions medication given for heart care, care plans, or care plan estimates. These are few reasons of why I had to change Vet doctors.

Dr. Ressell is the beat vet we have found in the area after trying Atascazoo and Huffman vets. He…read moreis patient, explains things very thoroughly, and takes his time with each patient. We have 6 dogs at this clinic with various issues. He is able to refer you to another practice for specialties (one dog had to have an eye removed due to cancer) or cost (we have a pup with AIHA- a lifelong anemia). Dr. Ressell calls in evenings after surgeries and big events to check on you, answer questions, etc. WE HAVE NEVER HAD A VET WHO TOOK SUCH CARW FOR HIS PATIENTS OR THEIR OWNERS. Last week the time finally came to put our beloved Floyd to sleep. Due to COVID restrictions, no one is allowed inside. So they brought our sweet pup out to us and gave us as much time as we wanted to say our heartbreaking goodbyes. Dr. Ressell even came outside and sat on the ground with us to explain everything!! That evening, he called to check on us and let us know our boy passed peacefully and reassured us that we made the right choice for him. I will never trust any other vet with our fur babies!! Lots of negative reviews about the front desk, but we have always found them to be sweet but sometimes a little frazzled because this place is very busy because everyone knows how great it is!

Our appointment was at 4:00 pm, we did not see Dr. Neal until 4:35 pm. During that time, I went to…read moreask the Receptionist if the Vet was running behind schedule but the Receptionist was the only one at the Front Desk by herself so she was busy answering the phone non-stop and checking customers in & out. They were understaffed.

Most expensive vet in a 15 mile radius! Over charging for an injection I can get for half the price…read morefrom our mobile vet, added another charge for something I didn't need or ask for. I will never go there again. Would rather never leave my house and pay 1/4th the price

I really like this vet and the staff who work here. We had our 7 month Border Collie spayed, and…read morethe procedure went very well. Today, my Labrador Retriever had a bilateral cryptorchidectomy; which also went smoothly. They initially misquoted the procedure by several hundred dollars below what it should've been. However, they still honored the quote; which says a lot about them as a service provider. I appreciate their honesty and integrity.

This clinic was supposed to be more affordable because I was told twice over the phone that the…read morefirst dose of my cat's medication, a 2 month supply, would be free. I even clarified, "So the first dose lasts 2 months and it's comped?" and was told yes. Twice. By 2 different people. When I arrived for my appointment, they ran the quote again and suddenly that was no longer true. Instead, they said only Revolution could be comped, which is a 1 month topical, not the 2 month medication I was originally told about. At that point, it's not even about the money, it's the principle. I made my decision based on the information your staff gave me, and then it completely changed when I got there. So now: * My cat Tilly was stressed in a crate for over an hour for no reason * My time was wasted * Your front desk staff had to deal with a frustrated client (I know it's not entirely their fault they are doing their best and are very kind) * Your clinic lost a customer entirely All over a single dose of medication that could have easily been honored. Terrible business call on your part. Really disappointing experience. My cat Tilly gives yall two paws down.

I saw a very unfavorable review posted. That review should not be the only one you read…read more I posted in 2016 that Atascazoo had been our choice to care for Annabelle a dog we had for seventeen years - all spent under care at the "Zoo." Annabelle departed this life and we were treated with the utmost of care and comfort anyone could imagine. Now, we have one-year-old Emma. Emma began her care at The Zoo for her first examination as soon as she arrived at our home. She is cared for with the same loving care. Never have I had a negative experience at Atascazoo. Never have I been disappointed with our vets or the staff. Do NOT allow someone's judgmental review keep you from giving your pets excellent care at this very professional animal hospital.

Love the Dr.s and staff. I wouldn't trust my babies with anyone else. Easy dropoffs and I can…read moreALWAYS get in when there's an emergency. They know my pets and always call to follow up.

Wonderful and polite staff! I was able to be a walk-in visit and they got us in quick! my dog was…read moretaken care of above & beyond! we had a great experience and I will continue my dog care here!

I've been bringing my dog to this vet since I relocated to Texas about 3 years ago. I've always…read moreappreciated the customer service, but every visit ends up being $200+ which has become very frustrating. Today I almost didn't come, but my Frenchie has been having ear issues again. Last year they put a medication in his ear that helped temporarily, so I came back hoping to address the same issue. This time they wanted to charge me $100 for the same medication that I later saw on Amazon for about $7. I declined the medication. After that they offered to simply clean his ears. I agreed, thinking it was a basic service, but no price was mentioned beforehand. When I received my bill, it came out to $337. I was shocked to see they charged $50 just to clean his ears without informing me of the cost before doing it. While the staff has always been polite, the pricing and lack of transparency are very disappointing. Unfortunately, after today's experience, I will not be returning. I have to agree with other reviews that the pricing here feels like a rip off.

We, and our mini-poodle puppy, Chief, have experienced absolutely wonderful and caring service at…read moreCole Veterinary Hospital at Harmony! Highly recommend choosing them for everything. From the start, the front staff were super kind to our lil pup for his puppy shots; he had positive experiences every time! For boarding, Chief was happy and well taken care of as he recuperated from his neutering while we were on vacation; Jasmine was so kind and even sent us a video of our pup playing in the unexpected snow in Jan 2025. We were sad to miss his first experience with snow, and thrilled to see him love the cold, white fun. Then, Dr. Kendra Delaney and the whole staff were instrumental in working with our Pet Relocation team for our international move, and promptly responded to all the timely details. Chief boarded for about a week until he flew out to meet us abroad. The staff all took amazing care of him, and our extra thank yous to Jasmine, our puppy's favorite vet tech, who noticed he was getting anxious; she promptly alerted the vet team who approached us with suggestions. We sincerely appreciate them all going the extra mile, every time.