I've been going to The Village Vet for the past two years and have always had a great experience,…read morebut today was so exceptional that I felt like I had to write a review! My rescue dog had an incident at the dog park, so I was able to get a very last-minute appointment to make sure he was okay and have a few puncture wounds checked out. My pup is very scared of people because of his past abuse and is usually extremely nervous around anyone he doesn't know, so vet visits can be stressful. The vet technician and Dr. Anna Vardeva-Georgieva were immediately so gentle, patient, and caring with him. Dr. Vardeva-Georgieva was incredibly gentle during his exam and took the time to explain everything she was doing, which made me feel very comfortable. What really stood out to me was seeing my normally very skittish dog warm up to her so quickly. By the end of the appointment, he was wagging his tail, doing tricks, and happily taking treats from her hand! That is extremely rare for him, and it meant so much to see him feel safe and comfortable. The Village Vet has been wonderful to us for the past two years, and I'm so grateful for how kind and understanding the entire staff has been with my rescue. I truly can't recommend them enough!

We have taken our pets here for more than 10 years and never had a less than perfect experience…read more Well staffed so your wait time is minimal. All of the vets and techs treat your pet like they are their number one priority. The office staff is great as well. Anytime we have called to send vaccine records or prescription refills, they have responded quickly.

I had a very positive experience here. They were able to see my sick cat as a walk-in on short…read morenotice. Their waiting room has snacks, coffee, and water. The staff was so helpful and accommodating which made all the difference. The vet who treated my cat was kind, knowledgeable, and answered all of my questions. Only dinged 1 star because I was there for a pretty long time although we did have multiple diagnostics done.

Our 7 year-old cat was exposed to a common household cleaner and began showing serious symptoms…read moredrooling, lethargy, and labored breathing. We rushed him to this clinic in a panic. Upon arrival, we were required to pay a $700 deposit before our cat was even evaluated. After payment, he was taken to the back, but instead of immediate treatment, we were instructed to call an animal poison control hotline ourselves which also required an additional fee. We were not informed that the clinic would also charge an even higher fee to consult with poison control. We spent about an hour on hold with poison control while our cat waited in distress. After completing lot of paperwork, He was treated with antibiotics and anti nausea medication, we were sent home with just antibiotics, despite the fact that he was still experiencing severe labored breathing. The breathing issues continued throughout the night. The next day, Dr. Goodyear called and said she regretted not administerina a steroid to help his night. The next day, Dr. Goodyear called and said she regretted not administering a steroid to help his breathing. We returned immediately to pick it up. Tragically it was too late, after giving the first dose at home, our cat vomited, began convulsing, and passed away. We later took him to another veterinary clinic for a necropsy and were told that the prolonged respiratory distress likely led to cardiac arrest. We are very heartbroken. We brought our cat in for urgent care and trusted that he would receive immediate, appropriate treatment. Instead, we feel critical time was lost, and key decisions were delayed. And unfortunately our beloved cats life was cut short.

I took my cat, Nova, in for a routine spay and she ended up passing away due to hemorrhagic shock…read moreas a result of the sutures being "likely compromised". This was the exact wording that was used on the necropsy report. Dr. Zamora performed the surgery, and I'm currently in the process of filing a complaint against her with the Texas Board of Veterinary Medical Examiners. The board will then determine if she violated Rule 573.22, Professional Standard of Care and Section 801.402(6) of the Veterinary Licensing Act. I'm happy to post updates on what the board concludes once the investigation is complete, but for now I will include the full details below and you all can decide for yourself if you feel comfortable taking your own pet to this clinic. This event occurred on 1/25/2024. Although I wanted our local community to know about this as soon as possible, I didn't want to compromise my complaint in anyway and I also needed some time to grieve in order to be able to discuss this from a factual standpoint rather than emotional. Nova went in for surgery at 7:15AM. I received a call at 9:52AM and I spoke with Zamora. Zamora informed me that Nova was out of surgery, and we agreed on a pickup time of 4:00PM. At this point I thought everything was fine and planned to leave my place of work at 3:00PM since it's an hour commute to the clinic. Per the surgery records, my cat started showing signs of lethargy at 11:25AM and was unresponsive at 1:30PM. It says in the notes that no bleeding was observed at the uterine stump, but this is inconsistent with the necropsy report which noted hemorrhage at the uterine stump. I had a missed call from Zamora at 2:59PM. Zamora left a voicemail saying Nova needed a blood transfusion, and that they do not have the blood on hand so I would need to take her to an emergency veterinary hospital. This makes me question why this clinic is performing surgeries without having adequate supplies on hand in the event of an error or complication. I was already on the way to pick her up at this time, due to my commute. I arrived at the clinic and rushed Nova to an emergency veterinary hospital nearby, where she unfortunately passed due to hemorrhagic shock. Per the necropsy report: "The suture was in place, but likely compromised. Often postsurgical activities compromise the sutures leading to hemorrhages from the surgical site." Nova was under Zamora's and the clinic's care during the time any "postsurgical activities" would occur between the time of surgery and the time she was unresponsive. I'm disappointed at how slow this moved. If I was informed sooner, I could have left work earlier to get to Nova so that she could receive a blood transfusion sooner. I brought my healthy cat in with no known medical issues, and when I picked her up, she was bleeding internally to the extent of needing a blood transfusion. She was under Zamora's/the clinic's care between those two points in time. The whole ordeal of having to pick up my cat's lifeless, unresponsive body and rush her to an emergency clinic was traumatizing to say the least. I hope that by sharing my story, others can make a more informed decision when selecting veterinary care for their beloved animals. Things like this simply should not happen. Please do better.

When my 16 yr. old cat's behavior suddenly changed, I took him to his vet Nov. 22, 2024 to check if…read morehe was dying or suffering severe blockage. Bubba was a patient at Louetta Veterinary Medical Center for years, with ongoing treatment for chronic constipation. This day, he was seen by an alternate vet. Before she took him to have blood drawn, I warned her he was a stress biter and currently in pain. She didn't ask about vaccines. Soon she returned Bubba and only said bloodwork results would take a few minutes. Later, she explained the results, then casually said Bubba had bit the tech who drew his blood. The tech, not finding a microchip or vaccine record, had called Animal Control without first asking about Bubba's vaccine record! In all years Bubba was a patient at this clinic, rabies shots never was mentioned. At home, I had 12 rabies shot certificates. I discontinued when his health declined as he grew old. Bubba lived only indoors with me, an elderly widow. Seeing me shaken, the vet left the room and another brought pain med for Bubba. He said Animal Control would just call, ask questions and allow home quarantine. I asked to see the bite. The tech showed a single toothpick puncture at base of her thumb that was not bleeding or even bandaged. At night, a uniformed Animal Control officer arrived and asked to see Bubba. He saw no signs of rabies as Bubba calmly purred when the officer pet him. I was allowed home quarantine for 10 days, then a vet had to call Animal Control confirming no signs of rabies. Tragically, Bubba was slowly, painfully dying. I called many other clinics for help. ALL were disgusted at what this clinic did, said their techs expect bites and would never dream of reporting anyone. They agreed to euthanize Bubba, but during quarantine, had to send his body to Animal Control for decapitation to test brain tissue for rabies. I would not get to bury Bubba. I prayed Bubba would make it until the 10th day to close the case, but he died Thanksgiving morning. Animal Control was closed until Sat., so had to keep Bubba's body on ice for 2 days before taking it to them. With tears and a shattered heart, I buried a symbolic teddybear. This clinic argues the legality of the issue. Panhandling also is illegal, yet police do not arrest them because of the human factor. This clinic has lost its heart. It posts no sign to warn it will hurt you if your pet, in fear or pain, nips anyone and is not up to date on rabies shot. I share my traumatizing experience to warn you.

I love it here! And so does my puppy! The staff is very nice and helpful. The vets are also very…read morenice, as well as knowledgeable. They were very gentle with his shots, and his examinations were very thorough. My puppy actually likes going to this vet and hops out of the car (with excitement) when we get to the parking lot.

Everyone was very knowledgeable and treated us with respect. The vet tech and the vet both answered…read moreall of the questions my granddaughter had regarding her cat. They spoke to my granddaughter, not like she was a child but as a concerned, pet parent. We will be making Companion animal our new vet for the cats.

My Family Vet has cared for our sweet Gucci for all 15 years of his life. They have always treated…read moreus with kindness and professionalism. When it was time to let her go, their compassion was beyond anything we could have hoped for. The staff and doctors were gentle, patient, and truly caring during one of the hardest moments of our lives. They placed us in a serene, peaceful room filled with warmth and love. It was a space where we knew Gucci felt safe and comforted. Their tenderness made an unbearable time a little easier. We will forever be grateful for the dignity and love they showed her. My Family Vet is more than a veterinary clinic; we consider them as part of our family.

I've come here for over 5 years now and I just don't think I'll ever get over how much better they…read moreare. They dont try and take your money unnecessarily, they care about your dogs and do their best to communicate at all hours for anything. I love My Family Vet and we will continue coming here as long as we are in the Houston area. Thank you so much guys!

My sweet old girl was 14 1/2 years old when we were referred to True Companion. They fit us into…read moretheir busy schedules during COVID. We knew that her time was coming, but Dr Pedrosa and her team made sure the last few weeks of her life were happy and pain free. We were able to put her to sleep peacefully in our backyard. After her passing, they allowed me to donate her unused medicine back to the clinic for other pets in need. A fitting tribute to a faithful companion.

Dr. Rogers is AMAZING!!! It is Corona quarantine time, so I had to stay in my car, but I received…read moreexcellent service the entire time she was there. She is very knowledgeable, honest, understanding, & patient. I started going to TCAH last fall with another one of my babies & she was awesome then too! She cares & your fur baby is not just a number or $. The receptionist & vet techs are amazing too! They will not disappoint. If you are looking for great service, comfort, trust, great hours, & NOT $$$$$- this is your place! (They are not free and not dirt cheap- please don't misread- it's still medical car.) Thank you all!!!!!!!

I am confident that my Shepherd Perrin has received the best care from the doctors and staff at…read moreTender Paws. I am glad they give you options and allow you, with complete information, make the right decision for your pet. The Techs, Medical office staff and Doctors care about your pet, and they care about you also.

We were new patient and they saw her right away and did their very best to help Ethel feel better…read moreas soon as possible!!

I love this Veterinarian! Dr Dolan is fabulous! I have taken my pets to him for many years. He…read morelistens to the pet parents and has a gentle but controlled manner with all my cats (and one is a two years old free electron of very high energy). Dr Dolan showed great and genuine concern with my 11year old and his hyperthyroidism. He explained everything we could do for my Siamese and gave me honest, helpful and heartfelt advice. I have always valued that about him. His staff is also concerned about all the fur babies they see. They treat them sweetly and with concern. I love the Vet Techs! Teresa is a gem! Even the reception and welcome staff is super polite and always cheery and try to accommodate any appointments or changes. Shannon, Gabby and Haley(both) are great. It is always nice to hear their smiling voices and see their shining faces (even if they are behind a mask-you can just tell they are smiling). Thank you Creekside for ALL you do in caring for my fur children!

Our dog was vomiting and looked quite unwell so we took him in. By the time we arrived he seemed…read morefine and honestly we shouldn't have gone in. They of course recommend tests and treatments without giving any pricing, Tests were normal so they gave him anti-nausea meds and an anti-nausea shot which I believe were totally unnecessary. The bill was $460. For a dog that vomitted. Do yourself a favor and take your pet somewhere else that doesn't try to squeeze as much money from you as possible. Their response to other comments that they will be more upfront with pricing in the future is clearly just PR.