Great Service - even after the sale! Walter came out to give me a quote on installing a stainless…read moresteel chimney liner in my 123-year-old house. Oksana kept me apprised of the date of installation and ETA. They were on-time, and polite, took photos of the materials and final installation on the roof and hook-up in the basement, and sent them to me. That evening the boiler never came back on so I texted the installer (Walter's son) and he put me on a Facetime call to help me find the switch. When that didn't work he called Walter to report the problem and then let me know that Walter would be here in about 45 minutes ... they wanted to be sure I had heat overnight. Walter arrived at 9:15pm and quickly rectified the problem by finding the "reset" switch. The boiler immediately started up. Within two hours I was blown away by how quickly my old 2-story house had gotten toasty warm!! I've put a lot of money into repairs in this house but this investment showed an immediate improvement in energy efficiency! Thank you for a great job!

Honest and Reliable. After inspecting my chimney, Walter said it didn't need cleaned. No charge for…read morethe visit. Nice to find honest business owners!

John was recommended to me as the "Guy who could fix my chimney and do it right", so I gave John a…read morecall, he and his team are pleasant to work with, he understood the issues presented to him and the urgency to get my falling apart chimney repaired. My chimney was in pretty baHis team arrived on time and completed the job at the promised time. I'm very happy with how it turned out. As John says, this chimney will never need any further repairs.

Professional from start to finish. work was done well and quick. The offered fair pricing.read more

The experience from the beginning was a pleasure. They responded quickly to our request, gave us a…read morefair estimate, and kept us updated when a slight change in scheduling had to take place. The crew was friendly and helpful as we had a bunch of potted plants that needed to be moved out of the way for them to power wash. They went above and beyond as far as cleaning the place. We were wonderfully surprised that they included cleaning our shed with the deal. Call them you won't be disappointed!

These guys are the best! High quality work, by even higher quality people. Clear communication,…read moreschedule commitments and great work. We have used them for multiple years and will continue to do so!

I have hired many chimney sweeps over the years, but Hipp's was by far the best! They were very…read moreprofessional and thorough, cleaning my stove in addition to cleaning the chimney. The father and son team did a great job - they took apart the stove, cleaning each component and putting it back together. No other chimney sweep has even done that. They told me how much soot was in the chimney and talked to me about the proper wood to use. I will definitely use them again.

My husband and I have had a great experience with Bob since 2016. However this morning I spoke to…read morehis wife Tina and she was less than professional. After explaining to her that the repair done earlier this year was causing unsafe fumes and the caulking was melting, I asked someone to come out to repair this before company arrives this weekend. (We lit the stove for the first time this season last night and discovered issue). She proceeded to tell me that Bob was out of town and unreachable. I asked to speak to him since I have never spoken to her in the last three years. She told me he would not be able to come out until the end of the month. Despite not raising my voice even though she was, and just trying to figure out the next steps, she proceeded to tell me that I was repeating myself and that she was questioning my mental stability. As a licensed clinician in the mental health field for the last 10 years, I found this comment quite disturbing and severely unprofessional. Despite our experience with Bob being great thus far, we will not be using this company again and advise others to find services elsewhere if you're looking for professionalism.

I've been dealing with KC Stoves for two years now…read more... My first interaction was when I had them come out to service a pellet stove that I purchased second hand. I thought that it was going to have to be scrapped at worst or several hundred to repair at best. They got it fixed up and running perfectly again in less than two hours for a very VERY reasonable fee. This season, I had them come out and install a second pellet stove for us in the downstairs of the house. (Where the 40 year old wood burning insert was) Same great service AND price. Our house is toasty warm and cheap to heat now thanks to Kevin and his team. If you need a new stove or service on an existing one.... CALL KC Stoves !!! You won't regret it. Rob W. Center Valley Pa.

The worst experience ever. Believe the bad reviews. The sales process was easy but once the unit…read morewas installed it had nothing but problems. The problems were multiple - faulty install, faulty unit. KC left us cold. Literally. Dodged calls. Ultimately they neither repaired nor replaced the unit even though it was brand new and under warranty. We paid many thousands of dollars for a beautiful unit that simply never worked. Their unwillingness to make things right is astounding. I expect more from a local business. We're disgusted with KC and how they handled the situation. We're going to have to pay thousands more to purchase a new unit from another company. If I could leave zero stars I would. One star feels like I'm giving them credit where credit isn't deserved. *** Reply to Keith *** We are probably listed under my husband's name in your client database. Thanks.

Absolutely incredible experience. The quality and diversity of the products offered was…read moreexceptional. The pricing was extremely reasonable. The customer service was from the past, like the golden era of the 50's, when companies actually cared about their clients. I would have a hard time expressing in a few short paragraphs how AMAZING the customer service was. We LOVED the finished product and the polite, kind and knowledgeable individuals they sent to do the work. Extremely easy going, hardworking and well spoken gentlemen. We felt extremely comfortable with these people in our home and actually became very good friends with several of them. They did extensive remodeling for us. Two entire floors of vinyl and carpeting as well as two major bathroom remodels. The attention to detail and follow-up were seriously like customer service we had become NOT accustomed to in todays day and age. WE HIGHLY recommend this company. In fact, we have already referred several friends and family members. In a world of fly by night construction and flooring companies this one stands WELL ABOVE any of the others we have dealt with. Seriously we interviewed at least eight companies. Thank goodness we chose Alweins! Just fabulous!

I can't say enough good things about this store! Susan did a wonderful job in helping us select…read morecarpet and luxury vinyl for our one-of-a-kind finished basement. The installation process was so easy and Jimmy and Chris did an exceptional job! They were very careful and worked perfectly around our stone work and wood work. We were also very comfortable with them in our home. Definitely recommend this team.

Very good experience. Very professional, courteous, and clean work. Highly recommend this company…read more - Mike Muncy

This company is a rip off and doesn't know how to conduct business. I had originally had a quote…read morefor one price done by a member of their staff. When I was ready to have the work done less than 30 days later, they told me that the employee who gave us that quote was no longer with the company. They had somebody else come out to look at it and decided they wanted to charge me an additional 1000 dollars over the original quote. Stay far away. They are very shady and do not honor their prices. I even had text messages from the employee they claim was let go, that were shown to their owner with the original quoted price and they still would not honor what they had said originally.

I have been a long time customer for oil delivery. I have…read morebeen cleaning my boiler myself for the past 20 yrs. I neglected to clean for the past few years so I thought maybe I would start having someone else take care of this annually. I called Countryside to see how much it would cost and was told $189 for a one-time cleaning, or $120 if I agreed to have its cleaned with them every year. I asked all that was involve in the cleaning for $120 and the lady I was talking to read off of a list telling me everything that they would do. I was happy with that price, and it included the entire cleaning so I told her I would have them clean my boiler from now on. The serviceman shows and begins the cleaning. Now while he was in the middle of cleaning my boiler, he comes to me a tells me because the boiler hasn't been cleaned in a few years the price would be higher. I asked how much and he said $189. I wasn't very happy to hear this but now I felt stuck because if I tell him no on the price, he may do something to my boiler. So I agreed. Then he tells me the price will be $189 extra on top of the $120. Now I am really pissed. He explains to me that the ladies who I talk to on the phone don't know what they are talking about when they give the prices. I asked him how long it will take to vacuum the boiler, and he tells me about 30 mins. That is $189 for that 30 mins and I am sure he was done in less time than that. I also told him I bet I'm not the first person be get upset because of the bad pricing I got on the phone, and he agreed that I was not alone. He did call and get me a small discount because he knew I was not happy about this. I still agreed to have him finish because I don't want him to mess up by boiler if I say no. I still figure maybe there was some kind of mistake made, so I submitted a complaint on their website. It's been two weeks now and there is no reply back to my complaint. Maybe the lady who gave me the bad pricing reads the complaints and just deleted it? Is Countryside doing this intentionally to make more money? Be careful if you are dealing with this company.

Great prices for oil and propane with helpful employees!read more