I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

Always so helpful and professional. It's like an old school business. They value their customers…read moreand doing the best for them.

This is the BEST company around- i recommend them with the highest esteem- they are nice reliable…read moreand professional- and produce the best product- my deck is exceptional and they are as close to perfect a company as you can get! Nancy V worthy of 10 stars!

I'm very picky so I got 4 estimates. Stump's had the lowest price out of all 4. I paid $21,000. The…read moreother guys were quoting me $25-31k. I live in a very well to do neighborhood and unfortunately, these guys will look up house values and charge accordingly so while some neighborhoods will get $10k decks, not mine. If I was living in DC suburbs then they'd charge us $50k for the deck. I got the PVC Aztek material with metal posts. The guys did the job in 2 days. I was worried when I saw scuffs on my new deck the day after install, but Luke came to buff them out. With Aztek, you have to be very careful about scratching the deck with furniture so I've yet to put anything on my deck! We rarely eat out there anyways. We're not outdoorsy people.

Matt Breyer is an established leader in the Outdoor Living industry. I've known Matt for almost 20…read moreyears and am continually impressed not only by the work his company does, but also the way he handles himself and runs his business. Always the consummate professional. I would want no one else to be responsible for my project. I am also a residential contractor so I understand what it takes to operate a PROFESSIONAL contracting business as long as Matt has. Let me tell you... It's tough. He's not a fly by night contractor with a cheap price. The value Breyer Construction provides is hard to match because when you are operating at the level they are, EVERYTHING is systematized to guarantee results. Think to yourself, do you want a guarantee outcome or do you want to gamble with hiring the cheap guys who don't bring this kind of experience to the table. Just as you wouldn't bargain shop for a doctor, you should not bargain shop for your contractor. Your home is your most valuable asset. Don't trust it to anyone else.

Very unprofessional . Work was being done on a next door neighbor's house and the unprofessional…read moreworker for this company thought it would be a great idea to drive through and park on top of my leaf pile that was supposed to be picked up today for removal . There was plenty of other parking everywhere up and down the street but they thought the best spot was on top of the leaf pile . Now they couldn't be collected and are a mess .

We had an inspection done on our chimney and it turns out we need a new liner and some repairs to…read morethe to of the chimney . We approved the repairs and they did the new liner that day. We scheduled the repairs to the top a week or so later they came and did the repair and some how they ended up leaving a tarp wrapped around the top of the chimney we did not realize the it was cover with a tarp . It was plugged up and back flashed shoot into the house and filled house with shoot . They came out and took the tarp down 3 days after I called and offered to clean up the shoot in the basement. A few days later we noticed there was shoot everywhere in the house we called them and talked to them about sending someone to clean up they said that would get back to me ASAP 4 days later I called back to check to see what they were going to do . They said they were sending someone out between 2and 5 today but they were a no show they did not even call . I can not understand how they do business like that

Please be aware that I gave 50% down for services which was approximately $5000 and purchased $2000…read moreworth of materials only to never have them show up to do the work I believe that the owner end up in jail based on new sources