Dan Neisser came out and scoped the chimney to our one fireplace. Dan's scope showed in real-time…read moreany deficiencies in the chimney. A few days later we received a very reasonable quote to repair the chimney. We had another quote for more than 2x the price Dan quoted us, which we knew was ridiculously inflated. Dan and his helper were very professional. They took great care to protect our floors and furniture from the dirt that comes with a major repair. They answered any and all questions, reviewed the work they were going to do, and showed us the finished work. We are so happy with our experience with Phoenix Chimney Service.

From the owner: We are a family owned business here at Phoenix Chimney Service our goal is to ensure the safety of…read moreour customers. All of our techs are CSIA certified and we are equipped to handle all jobs big or small. Some of our services are Relines, rebuilds , restoration, wood stove installation and Chimneys sweeping .

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

This was our first time using Kegerreis Stoves. Our previous chimney cleaner never returned our…read morecall for service. Our technician was very friendly, thorough & courteous. He didn't try to upsell any unneeded services. We will continue to use Kegerreis in the future.

This is the BEST company around- i recommend them with the highest esteem- they are nice reliable…read moreand professional- and produce the best product- my deck is exceptional and they are as close to perfect a company as you can get! Nancy V worthy of 10 stars!

I'm very picky so I got 4 estimates. Stump's had the lowest price out of all 4. I paid $21,000. The…read moreother guys were quoting me $25-31k. I live in a very well to do neighborhood and unfortunately, these guys will look up house values and charge accordingly so while some neighborhoods will get $10k decks, not mine. If I was living in DC suburbs then they'd charge us $50k for the deck. I got the PVC Aztek material with metal posts. The guys did the job in 2 days. I was worried when I saw scuffs on my new deck the day after install, but Luke came to buff them out. With Aztek, you have to be very careful about scratching the deck with furniture so I've yet to put anything on my deck! We rarely eat out there anyways. We're not outdoorsy people.

Matt Breyer is an established leader in the Outdoor Living industry. I've known Matt for almost 20…read moreyears and am continually impressed not only by the work his company does, but also the way he handles himself and runs his business. Always the consummate professional. I would want no one else to be responsible for my project. I am also a residential contractor so I understand what it takes to operate a PROFESSIONAL contracting business as long as Matt has. Let me tell you... It's tough. He's not a fly by night contractor with a cheap price. The value Breyer Construction provides is hard to match because when you are operating at the level they are, EVERYTHING is systematized to guarantee results. Think to yourself, do you want a guarantee outcome or do you want to gamble with hiring the cheap guys who don't bring this kind of experience to the table. Just as you wouldn't bargain shop for a doctor, you should not bargain shop for your contractor. Your home is your most valuable asset. Don't trust it to anyone else.

Very unprofessional . Work was being done on a next door neighbor's house and the unprofessional…read moreworker for this company thought it would be a great idea to drive through and park on top of my leaf pile that was supposed to be picked up today for removal . There was plenty of other parking everywhere up and down the street but they thought the best spot was on top of the leaf pile . Now they couldn't be collected and are a mess .

Please be aware that I gave 50% down for services which was approximately $5000 and purchased $2000…read moreworth of materials only to never have them show up to do the work I believe that the owner end up in jail based on new sources

Can we give negative stars??…read more Our roof and chimney had been leaking for years and caused the wood to rot, needing extensive repairs. When A Sweep Above pointed and repaired our chimney and installed a new liner we were impressed and asked Jon to repair our roof as well. The red flags started when we were asked to write the checks to Jon personally and not the company. He explained that the company had recently opened a new bank account and they were unable to deposit checks for a certain number of weeks...big red flag but Jon is good at what he does...convincing you that doubt is wrong and offensive and has no grounding. They checked our roof and gave us an estimate and began to work...late, almost every day...late...very late! The trucks they use were broken down (they looked and sounded like this was more than likely), they needed to finish a job that suddenly came up, or some other excuse was given. It was so bad that they worked into the night...10:00 to 11:00 pm. They had powerful lighting set up in the front yard so they could work...who works on roofs often enough at night to warrant owning large lighting sets?? Red flag! After they tore the top third of the roof off and began the repairs, Jon told us that they found additional damage that would need repaired and said that if we didn't do it we'd be paying more in future. So we told him to go ahead. Another check was written...again to Jon and more late days and late night work was scheduled. After they got the second section of roofing off and had been working on it awhile, surprise, surprise...the rest of the roof needed to be done. If not, it would cost more in the future...and we said no. We had been systematically pressured to continue and knew our roof was in bad shape. Our problem is not that it didn't need fixed, it's that he didn't tell us when they did the initial inspection. Instead they happened to find more damage after we'd written each check. Red flag!! When the team left the job they left a wake of debris and dirt in our attic and a mismatch roof that has already needed repair (less than 9 months later). The shingles are different colors (we knew some would be close but not exact but even those didn't match each other), the vent and peak are poorly done with nails that are too short and the wrong type of shingles were used in some places. The chimney which we were so impressed with is not properly sealed and we are looking at thousands of dollars of work that needs to be done to fix our roof...AGAIN!! The roofer who did an inspection yesterday said that we have more than enough proof to take Jon to court to get our money back. Do your homework...research online and, if this has happened to you, please post your review where others can find it. If you're reading this review...BEWARE!

Austin Electric did a commendable job installing a Light/Ceiling Fan in the Dining Room;…read more changing out the half century old electrical outlets; and other various electrical projects at my residence. They are dependable; reliable; and competent at what they do. Highly Recommend.

These guys are top notch. Always on time and great quality work. Attention to detail and very…read moreprofessional! Highly recommend! They did a huge kitchen renovation for us and we could not be happier!!!