I just completed the purchase of my 8th bike from Kegel's. I have heard from others throughout time that all dealerships are comparable in Price and service. And I fully understand that it's a matter of preference but, you also may want to understand that Harley Davidson has been Kegel's life long bloodline. They grew up in this world of motorcycles. It was a topic of discussion in this family at the dinner table, church and store throughout their lives. It was a matter of making a living but, this family lived it to remain the World's Oldest Family Owned Dealership for a reason. read more

Kernel harley- davidson is very friendly place to go. I took my bike in for service and they were friendly, knowledgeable and the bike was out in a timely matter. Every one I met is there something I can for you. They did not try to upsell me just the required maintenence. If you are looking for a honest dealer Kegel harley davidson is the place to go. read more

Went out of my way to look at Kegal for a motorcycle and was treated with utter disrespect. Long time Harley-Davidson customer,and the way I was treated by Johnny, i can tell you I'll NEVER come back again, and tell everyone about my experience. Johnny is rude, foul-mouth and a jerk. I was told to never 'f'n' come back again. No problem, Johnny. Took my business to a competitor of yours, they were glad to make a sale. What a sorry old, bitter man. Grow up, Johnny! And do your job! read more

My friend and I were taking a ride on his motorcycle and we stopped at a gas station across from Kegel Harley. I wanted a specific helmet from Harley Davidson so I called them and the woman who answered, Bri, was so helpful and cheerful. We go over to the Harley dealership and Bri already has the helmet ready for me. She tells me to try it on and walk around with it on so I could see if it was comfortable. She kept checking up on me and actually seemed really concerned about my feelings toward the helmet. She was very knowledgeable and super friendly from start to finish. We were concerned about buying the helmet because I was already wearing one but she offered to ship it to us for a low fee and it arrived today, which is fast considering we bought the helmet on Saturday. It was one of the best experiences I've had. Thank you, Bri. read more

Kegel Harley-Davidson - My new helmet! - Motorcycle Dealers Near Me - Rockford, Illinois

I can't say enough about Emily. She was so nice and very knowledgeable. She helped us in every way possible. Definitely went above and beyond. Highly recommend her for anyone in the future! Corey was also very sweet and helpful. read more

Usually go to the Johnny Pamcakes on state but wanted to give this a try since we were out this way. It was very busy but things seem to go very expedient. Our food didn't take but 15 minutes until it came out- fresh and SOOOO good. I had the French connection and I'll probably get this at this particular location every time now because these were hands down the best French pancakes I've ever had in my 26 years of living. Plus, all the harley decor was amazing. Truly a fun atmosphere! read more

Kegel Harley-Davidson - Motorcycle Dealers Near Me - Rockford, Illinois

I was SOOO excited when I heard that there was a Johnny pancakes here! Everyone has told me that there's a 2nd Johnny pamcakes but I couldn't find it anywhere or in my maps, so this "hidden gem" was the highlight of my day. I always went to the one on estate and it is always jammed pack and a waiting list, but when I came here we got seated right away and the food came out super quick! I always get the Swedish connection which comes with 2 eggs, 2 bacon and sausage and 2 Swedish pancakes. Their Swedish pancakes are BEST! You have to try it for yourself! I also think that this place seems cleaner and more efficient, But nonetheless, the whole staff from the waitress to the hostess was so nice and I will definitely be coming to this place more often! read more

Kegel Harley Is The Best! The Whole Staff is Great From Beging to End. They treat you like family. I will only buy from Kegel Harley. I dealt with Tony Kegel who is awesome but so if everyone else. When I bought My Motorcycle from Kegel Harley I left saying: Wow How Amazing, and Helpful. Kegel Harley is all around great. There is a no reason to go anywhere else. This must be the reason why they have been around so long. Once you go in you'll see too. Thank-you Again I am VERY HAPPY Ill be back again to visit soon when it's a little warmer! read more

A great big shout out to Tony and the crew in the service department for working wonders to get my bike ready for my brothers memorial ride. They came through. Needed a set of tires and front rim and were told the items were on back order but Tony worked his magic and had the bike road ready with a couple days to spare. I am 100% satisfied with all that took place. Thank you Kegel Harley-Davidson and crew for your hard work. My wife and I are so grateful for what you did. The whole staff there is so friendly knowledgeable. read more

Kegel is the oldest family owned Harley-Davidson dealership! Great service.....close to the hwy (39) too! They even have a diner with great food too. The perfect stop on your way to or from Wisconsin. read more

I love Kegel Harley-Davidson of Rockford. My god, the people are SO nice and so informative. I went in to ask about their Schwinn scooters (which the actually don't stock regularly anymore... and from what it sounds like, it was for good reason that they stopped) and somehow got talked into trying out a motorcycle. I was astounded by the amazing service and depth of knowledge that their employees had. I didn't have it in the budget for a bike, but man oh man, now I want one and I'm making it a priority to buy from them when I have the finances to do so. Oh and by the way, their diner has some of the best comfort food I have EVER tasted. I highly recommend the pastys! read more

Quick Shout-Out to Kegel Harley Davidson in Rockford, Illinois I had a wonderful experience with Eric (parts department) and Allen yesterday, Sunday, July 5, 2015 after my 2014 Street Glide Special lost both the heel and toe shifter in Southern Wisconsin. I jury rigged a shifter and road back to Kegel Harley Davidson about 1:00pm. Eric and Allen assessed the situation (my bike was loaded as I was riding and planning a little fishing), gathered the necessary parts and within 90 minutes had me back on the road. How perfect. While waiting I hit the Diner within Kegel Harley Davidson and had one of the best burgers (OK, it was a 1/2 lb. double burger) I have had in a long while. Truly a destination ride for the burgers. I had a wonderful experience with Kegel Harley Davidson and would highly recommend them. The way everybody treated me is a reflection of quality management and training...and their love of motorcycles and those who ride them. read more

Stopped in to Johnny Pamcakes with my daughter and her friend. We were seated at the bar area pretty quickly and the waitress brought our water and promptly took our order. The food came quickly and there was plenty of it! We ordered breakfast. They girls loved it and were thrilled there was no wait. They were both in the clean plate club! It's a nice change from the other location where there is usually a longer wait. read more

Kegel's Harley Davidson gets customer service. My wife and I were riding our motorcycles from Virginia Beach to Sturgis. While on the road I noticed her Fat Boy's rear tire was wearing faster than expected. With rain forecast for the rest of our trip, we decided it needed replaced. Planning to visit family in Rockford, we decided to get the tire done at Kegel's. We go right off the interstate and there was Kegel's. It was 3:30 on Saturday August 2nd and were hoping the service department was still open. If not it was Monday until we could get done and we would lose a day of travel really setting us back. We went right to the service desk where we met Gage and Kenny. They explained they closed at 4:00 and asked about where we were from. When they found out we were traveling, Kenny said "we will get you done right now" and off he went to find out who would stay to get us fixed. Gage went to work getting our paperwork started and Kenny was off to get her bike. Next thing you know the door is up and Dean and the PIT CREW were on it. 45 minutes and it was done. I cannot express how much we appreciated the extra efforts made by everyone there to help out strangers. With that, the friendly family atmosphere reminded me of the old days at family owned Harley shops where everyone knew everyone and relationships weren't just built on business and profits, they were built on friendship and helping people! (I grew up a shop brat at Zepka's HD in Johnstown, PA) This family owned and operated dealership GET'S IT. I know I left out some names that helped too. ALL OF YOU ROCK! read more

If I could give a zero star rating I would. Went here to buy a helmet and face shield and was sold a face shield that doesn't fit the helmet. Long story short, three trips to store and still no face shield. Sales staff were rude and incompetent. Sales staff were not familiar with the product they are selling. read more

The food and the wait staff are tremendous, however Bob, the host or cashier is terribly rude. On 2 separate occasions he has berated the hostess in front of us and other customers. Today, 3 elderly customers were waiting for a table. The one gentleman was barely able to stand, holding on to a cane and his wife. He was also a veteran. They were barely acknowledged & waited at least 20 minutes, without approaching anyone else to see if they would let these folks be seated before a younger group. Bob is cocky & not a good fit for this very busy restaurant. We have been going there for 2 years & I have NEVER seen him lift a finger to clear a table when the waitresses are busy; he just barks out orders & takes money. Not a team player whatsoever. And if my husband and I notice it, so do a lot of other patrons. read more

Great new diner at the dealership. Awesome food. Walked through the dealership and saw a disturbing sight. This grey haired women came out from the back with a tight knit sweater on and no bra. YEAK! read more

Im a repeat customer of Kegels. I took their riding class back in 09. after completing the course I purchased a sweet 08 nightster with 300 mi. from them. I was still a bit nervous to ride on the open road so w/o hesitation Allen Mattlock took me out riding and we road all over the back roads of Cherry Valley untiI I felt more comfortable. I really loved my Nightster but I just recently traded that in for a 2017 Freewheeler. From sales to finance to parts and retail I could not be more impressed with Kegel Harley-Davidson. Thank you Karl, Gary, Johnny, Eric, Allen and Pat for taking such great care of me. I truely love my Freewheeler and I look forward to custominzing it to fit me (cuz im petite). It is so fun and comfortable I never want to stop riding! read more