Nathan was amazing to work with. He answered the phone, was very professional, game me a time and…read morequote and lived up to his timelines and quotes. Nathan also offered wonderful suggestions on upgrades and free tools to help me. I will be using them in the future and highly recommend them to anyone with a Mac.

Requested service. Met him the next day. He even came downstairs and got the computer from my car…read more Quick fix and friendly service. Can't beat em. Def using him again.

DJW Property Management and their Staff members are the best. They are always prompt, and…read moreprofessional when communicating with them.

Great experience with the whole team! Especially Molly in the maintenance department. She was very…read morehelpful!

They need to work on their workflow for dealing with maintenance issues…read more The general maintenance guy, Dorin, is fantastic at his job and goes above and beyond to get everything fixed, and even has taken the time to teach me as he goes. The contractors they hire to fix things like the AC are great at theirs jobs too. The main thing is that the management isn't proactive at dispatching the people who are going to do the work, so it's weeks or months even before issues are taken care of.

Stay as far away from this company as possible. They do not care about their tenants and will…read morenickel and dime you every chance they can get.

I want to give a special shout out to Jeff R. for giving us exceptional customer service today. We…read moreare longtime Sparklight TV customers. We needed to move to new equipment and had some issues, but Jeff resolved everything beautifully. He is incredibly kind, friendly, smart, efficient, knowledgeable, and hardworking. We definitely recommend Sparklight TV!

12 years with Sparklight in Boise - reliability and customer service have fallen off a cliff…read moreI've been a Sparklight (formerly Cable One) internet customer in Boise for about 12 years, and the service has become steadily worse while the prices keep going up. Every six months or so my connection starts randomly dropping - exactly the same pattern, year after year. The connection will work for a few months, then suddenly I can't reliably watch movies or YouTube because the stream constantly pauses, buffers, or disconnects. Most recently, over Christmas the connection became almost unusable. In the middle of the day I watched my modem/router dropping and reconnecting over and over again. I called Sparklight and they scheduled a technician visit for today between 8 a.m. and noon. They called yesterday to confirm, then again this morning to confirm, and then again around 9 a.m. telling me a tech would be there in about 30 minutes, so I took time off work and waited. No one ever showed up. No call, no text, no update. Two hours after the promised time window I called Sparklight. Their automated system kept telling me there were "zero callers in front of you" while I sat on hold for around 30 minutes. When I finally reached a human, I was told that "someone will be out later this afternoon," as if the original appointment and all the confirmations didn't matter and my missed half‑day of work was irrelevant. I pushed back and the agent said he would "call dispatch" and then left me on mute for another 15 minutes with no communication and no resolution. At that point I hung up. There was still no technician, no ETA, no apology, and no offer of a credit even though I lost work time waiting for an appointment they repeatedly confirmed and then simply ignored. This is not a one‑time glitch - this is a pattern I've seen for years: * Recurring service drops every few months that make streaming and basic internet use unreliable. * Support agents who insist "everything looks fine" until the problem magically disappears for a while, only to return again later. * A complete disregard for scheduled appointments and the customer's time, even after multiple confirmations. After 12 years, I'm actively looking at alternatives because I can't depend on Sparklight's reliability or their customer service. If you work from home, stream regularly, or just need consistent internet in Boise, I strongly recommend looking at other options before signing up with Sparklight.

The cost was much higher after the movers loaded our furnishings into the truck and told me the…read morevolume was higher than originally quoted and included two months of storage. However, when I advised them weeks in advance of the closing of our new home it seemed they had to outsource the carrier. We were distressed to find our Sleep Number mattress was strapped to the outside of the tailgate and subject to rain and mud which infiltrated the plastic sheeting they covered it with resulting in a large stain. I am unable to give them a positive recommendation.

The manager Jennifer is the worst, she will take your money, lie about quotes, very rude…read moreunprofessional, won't ever try to make anything right , be aware she is heartless a the company she hires are even worse, if you know what is good for you, don't do any business with them , they even damaged my leather couch