Nathan was amazing to work with. He answered the phone, was very professional, game me a time and…read morequote and lived up to his timelines and quotes. Nathan also offered wonderful suggestions on upgrades and free tools to help me. I will be using them in the future and highly recommend them to anyone with a Mac.

Requested service. Met him the next day. He even came downstairs and got the computer from my car…read more Quick fix and friendly service. Can't beat em. Def using him again.

Very professional outfit couldn't be more happy with the office than we are. Thank you.read more

They are a terrible property management company. They will add charges on your account without any…read moredocumentation or proof of the violation they are charging you for. They do not really care about helping you or getting your issue resolved. Do not recommend

While the company itself wasn't the worst ever, the apartment was not great. I would not recommend…read morethe apartment we lived in to anyone. It was very old and somewhat updated, however the air conditioning system was terribly old and did not properly cool our small apartment down at all. They told us to get blackout curtains to help. We were living in 85 degree temperatures all summer. we had a cockroach issue and had to have maintenance come out several times for random things that should have been taken care of before we even moved in. For example, the hot and cold water in one bathroom was switched, the sliding screen door was never on its hinges, our bathroom fan never worked, and the dishwasher was falling out of the counter. Not to mention our disposal not working, drywall dust everywhere upon move in, and them taking 2 plus weeks to fix our washing machine. They were going to increase our rent by over 200 dollars so we were thankful we already made the decision to move to a different place that is way better for the same price. We were charged a flat rate of almost 300 dollars for cleaning afterwards which negated all the time we took to deep clean the unit. maintenance was fairly responsive and the property manager was usually available to talk to Which is why I say it wasn't a terrible experience with them. but the property was terrible and therefore I would not recommend them at all.

This has been by far the worst experience I have had with property management…read more My central A/C stopped working in JUNE, right as the hottest part of the Idaho summer was beginning. What should have been a straightforward maintenance issue turned into a problem that dragged on for WEEKS through June and July and continued into August. I was left without properly functioning central A/C during some of the hottest weeks of the entire year. Management eventually provided a portable A/C unit, but a temporary unit does not replace functioning central air throughout an apartment, especially during the middle of summer. Even more frustrating, management now claims that my HVAC system was "fully operational" on August 3. That was not my experience. I continued having problems after August 3 and ultimately had to contact the HVAC repair company directly myself to get my unit properly fixed. As a tenant, I should never have had to take it upon myself to coordinate directly with a repair company just to get a major maintenance issue resolved. After dealing with this for a significant portion of the summer, I requested a rent credit or some form of accommodation. Management denied the request, citing the lease and claiming the repair was handled with appropriate diligence. I find that incredibly disappointing considering the amount of time I spent without reliable central A/C during the hottest part of the year. I have also been a responsible tenant who has never missed a rent payment. I have consistently upheld my responsibilities under the lease, yet when I experienced a major issue with my apartment that lasted for weeks, I do not feel management showed me that same level of responsibility or consideration. Communication throughout the process was also incredibly frustrating. I have never been given direct contact with the higher management making these decisions. Everything has had to go through one employee acting as a middleman, including management's decision to deny my request. The people actually making these decisions have never communicated with me directly. Maintenance problems happen. An A/C unit breaking is not, by itself, why I am leaving this review. It is the fact that I spent WEEKS during the middle of an Idaho summer without reliable central A/C, had to contact the HVAC company myself after management considered the issue resolved, had no direct communication with the management making decisions about my situation, and then received no accommodation whatsoever after the fact. This entire experience has completely changed my opinion of this property. I will not be renewing my lease. Based on how this situation was handled, I cannot recommend this property or its management to anyone considering living here.

Charlie went over and above fixing our problems with our switch over to the new system. He also…read moreupdated our old equipment. Charlie is a very pleasant young man. Jim & Diane Gilman

Horrible customer service. The internet is OK, with mediocre speeds, but forget talking to anyone…read morewho can do anything. To cancel, their website will make you jump through a bunch of hoops, only to inform you that you have to call in. Then you'll jump through all the same hoops, wait on hold forever, and then be transferred from department to department, because apparently it's no one's job to let you cancel. I'll never waste my money with them again.

The cost was much higher after the movers loaded our furnishings into the truck and told me the…read morevolume was higher than originally quoted and included two months of storage. However, when I advised them weeks in advance of the closing of our new home it seemed they had to outsource the carrier. We were distressed to find our Sleep Number mattress was strapped to the outside of the tailgate and subject to rain and mud which infiltrated the plastic sheeting they covered it with resulting in a large stain. I am unable to give them a positive recommendation.

The manager Jennifer is the worst, she will take your money, lie about quotes, very rude…read moreunprofessional, won't ever try to make anything right , be aware she is heartless a the company she hires are even worse, if you know what is good for you, don't do any business with them , they even damaged my leather couch