I had my purchases behind counter bc the owner said ill hold it while you shop for more. Upon check out i was not given all my items, half my things where behind counter in box. I had my grandson with me and I purchased 100$ plus worth of items. I was handed my sacks and I left. After I got back home I noticed I was missing items. I called , she said yes it's here. I left my name and phone number. I had a surgery and other life events happen, I forgot and wasn't able to pick them up. Instead of calling me to say hey if you don't pick up we will restock etc. I got no phone call she just put it back. When I called her at shop she said I was a manager at Walmart we do not hold things! It's your fault etc. I don't care about your life events! I'm not storing no belongings for anyone! I said that's really rude and unprofessional. They could have at least phone me before they just re sold them. ! No other shop has ever talked to me this way. I phoned another shop bc I lost something they called me back and said if you need anything please call us. The owner of this keepers was very rude, no good customer service! And heartless. I will never shop there again. And I have spent 100s of dollars there! I can not believe the way she spoke to me over the phone. She treated me like I was a theft off the street she didn't want in her store. No courtesy or compassion. Just it's all my fault etc. It was forgotten bc she put it behind the counter, added it up, but upon leaving it was left behind counter and not handed to me . If I was phoned back, I would have been right there to get it. Wasted money, and they got to make double the cash on those items. Just rude! read more