My husband shopped storm doors this morning. He wanted me to give a shoutout to Brett who went…read moreabove and beyond helping him. We will wait for warmer weather but I am pretty sure he has found what he needs. We have had multiple great experiences with the people who work there.

Price right but there was a problem with a customer 2 in front of me. Interesting how a manager…read morewalked past the flashing problem light twice before he stopped to resolve the problem. Waited in line 15 minutes before he responded to the cashier's trouble light.

I needed to get a kitchen full of appliances and Weston's did a great job helping me out. Staff…read morehelped me pick out a new appliances that fit in my kitchen and had features I needed. Install team was quick, clean and respectful. I'd go back for any future needs

The go thru employess like coffee. They sell warranties thru a 3rd party that will not pay the…read morerepairman. Probably best to avoid.

Absolutely wonderful experience! The customer service was fantastic. I will be making all of my big…read moreappliance, tool, and machinery purchases from here from now on. The prices were incredibly low. We walked out with exactly what we were looking for and got a great deal. I would recommend this store to everyone I know! 5 stars

This place is wonderful. It's in a bad location and rough looking but everyone I have encountered…read moreat the establishment has been absolutely wonderful.

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan…read moremade it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances.

(Nightmare on Scatterfield Road/Horrible Customer Service) Today,I experienced some of the worse…read morecustomer service in my life. The store manager(John) argued and actually yelled over the phone and last,but not least hung up on me twice as well during our conversations about my warranty on a mattress that I purchased there a few years ago. I believe in giving respect when respect is given towards you and I would never recommend anyone to spend their hard earned money with this establishment until the store manager has been dismissed or demoted from his position within the company. I'll be contacting corporate and reaching out to other well noted platforms to leave a review about this horrible customer service experience. Respect All of Your Customers

Great customer service & no pressure, very pleased with our purchase. Glad we stoppedread more

What a great experience!!! Greg was so very informative and…read morehelpful! We have shopped at Gill Bros in the past and have always had excellent service, but Greg went above and beyond what anyone else had ever done. There was a slight issue with the order, but Greg took care of it and kept us abreast of the progress. I would shop there again because of the way Greg handled the situation. I would suggest Greg to any customer who wants excellent service!!

I visited the Anderson, IN store on 8/29. We found a couch set that we liked. The sales price was…read more$897 per piece. As well, we were informed by the associate, Ashley, that the 7% sales tax reduction would apply. We opted to continue looking elsewhere. We also visited the Muncie, IN store, where we found the same couch set for the same price. The associate, Greg, indicated that the 7% sales price discount did not apply to this set because it was part of the BOGO exclusion. We returned to the Anderson store, and Ashley greeted us and indicated that she had received a call from the Muncie store. She was mistaken in providing the 7% discount and could not grant the discount at this time. Her exact words were: "If you would have bought the couch at that time, I could have given you the discount, but I cannot now." I have a couple of issues with these conversations. First, there was no evidence on the couches that the sales discount was not applicable. I have pictures of all price tags. It merely identifies the set as a "Hot Buy." The advertisement does not exclude "Hot Buy" items. Rather, it limits the discount to BOGO recliners and clearance items. Again, I have pictures of the advertisement. There were no indicators at either store that the couch set fell into either of these categories. Second, I have a commitment from a store employee to provide a 7% discount, who only removed this discount after being informed by another store. This is a failure to live up to ones word and is a major issue for me as a consumer. Even if the couch does fall into one of these categories, basic business decency should be followed. At this point, Gill Brothers has lost a sales and a customer. UPDATE: The manager called and offered to honor the 7% discount. Thank you for responding.

Prices are a little high! This good will is alright! But very rarely will you find hidden gems!…read moreIt's sad when good will is pricing stuff like it's Walmart! Think they tend to forget most if not all of things donated! Prices are high here most of the time!

My experience was so amazing a young woman named Harmoney helped me find anything I needed,showed…read moreme where the restroom was she overall made my experience the best with that being said.The manager joy was very rude,she had an attitude the whole time she was helping me and on top of that ignored me upon request of showing me where the restroom was and for that it made my experience bad.

It was so nice to have a resource to take my serger sewing machine to. This baby lock has not been…read moreused for more than 20 years. I knew it was in bad shape. Unfortunately they couldn't fix it for me, but I only paid the deposit and I'm happy with that. Response was speedy and always polite. I will be taking my Viking in next.

My go to sweeper shop. Great service and good selection of sweepers and supplies. Have been using…read morethem for many years. Always stand by their products