As a young clock collector (back in 2000), I bought a limited edition Sligh wall clock. After 23…read moreyears of running as intended, the left key wind hole had issues and the chimes stopped. I took the clock to Michael, and he suggested a $120 oil and clean, which is quite reasonable if you know the price of maintenance on clocks. He repaired and cleaned the movement, but also cleaned up the exterior. It looks new! When I went to pick up the clock, he even brought it to the car for me and provided towels to keep it from getting scratched. This is a terrific family run business, and I will be back! In addition, his shop is clean and organized with many clocks on display! Great place!

Great service! Was quite reasonable and didn't do any unnecessary work!…read moreOwner is amazingly knowledgable. Definitely worth the 1 hour drive from Racine!

Jim is fantastic. He come out on a very icy/slippery day. Set up our grandfather clock. Checked it…read moreout, made sure it was operating properly. Also adjusted our mantle clock Very informative. Answered any questions I had. Would use his services again and highly recommend him to anyone. Thanks Jim!

My wife and I received a mechanical mantle clock as a wedding present from her uncle almost fifty…read moreyears ago. This clock has graced several locations in all the houses we have lived in. Sadly, it had stopped working a number of years ago, even with several attempts to get it repaired. As our anniversary is approaching, we thought we would try again. I found the Clock Specialist via a Yelp review, and we are so glad we did. The owner, Jim, went above and beyond in his search for new works for our clock. Sadly, it was not to be, but an electric alternative was installed. It now works beautifully. Jim was also the epitome of politeness, thoroughness, professionalism. We couldn't be happier.

I dropped off a cuckoo clock to get repaired almost 2 years ago, and it still isn't finished. I…read morechecked today, and it's still not repaired. I've went in twice before, and he always said he will put my clock on top of his "fix-it list". I think he's giving me the runaround. He's taking on too many projects and the whole stockroom, and behind the counter are several clocks that are all in disarray. I told him to find my clock, and I want to take it somewhere else. He told me I'll never find a clock repair shop that can do the work I he can do. It shouldn't take two years to repair a clock. I think I'm the stupid one for not picking it up the first time! I think it's lost in the back somewhere on top of the mountains of clocks he has taken in. Definitely do not drop clocks off at this place. Very poor customer service attitude. He tried to argue with me, but also kept apologizing. That won't repair my clock.

I had the pleasure of meeting Karyn today for the first time, after several glowing recommendations…read morefrom acquaintances. From the start she was the epitome of professional, very prompt to respond to phone calls/texts and actually showed up a few minutes early for our appt at my home! What a lovely and interesting person, full of knowledge about many things all the while working intently on my precious Grandfather Clock. She quickly zeroed in on the problem my clock was having and fixed it. What a craftsperson. Just an excellent, excellent experience all around. Kudos to you Karyn, thank you again!

Karyn is amazing! She fixed my Great Grandmother's clock. She is honest, forthright and clearly is…read morea master in her craft. My family is so happy and even more grateful!

Always Professional and Knowledgeable!! I've been there…read moreseveral times, always satisfied with the service. K.T.

I stopped here to get a watch battery replaced. I'd never been to this store before and have always…read morewanted to stop by - this was my chance. There was someone there already getting a watch battery replaced. So, while waiting, I walked around admiring their clocks and watches. They have quite a selection - great if you need a nice clock for yourself or as a gift. I took some pictures and a short video and posted them for you to see. When it was my turn, he took the watch and went in the back. It didn't take much more than five minutes for him to return with the watch working again! And the price was very reasonable, under $20. Fun store with good service.

I chose this person because of the rating and response from people. Unfortunately, the experience…read morewas not that great. When we first started talking and attempt to set up an appointment for a time. I was told any time after 11am. So I showed up around 230ish and no one was home. So he tells me he on a service call and his wife will be back in 20 min. Or so. So after coming back I met his wife to do a drop off. She told me that her husband will contact me with in a week or maybe less. Well a week went by and no answer. So I called the guy wanting to see where he was at with the clock. He tells me he on a service call and he'll call me back in 2 hours. Two hours went by and no call back so I waited. Another week goes by without a peep from him (now 2 weeks in) so I call again to see were he at with the clock if he even look at it yet. he tells me that he busy on another service call and he'll have the estimate the next day around 6-7 pm I said okay and waited. And of course the next day came and no respond. Yet again another week goes by without a peep from him. So three week has gone by and I had gotten no answer from him if looked at the clock, on what's wrong with the clock, what it will take to fix the clock, how much it would cost, and how long it will take. Nothing at this point, I still haven't even met this guy yet either. I get it if he's busy but communicate that with the person. Maybe actually be there to meet the person at the beginning And don't tell people you're going to do something and not communicate. You made me feel like I just gave a con man my property. The only good thing was I was able to get my clock back without a problem.

Prompt,honest, knowledgeable, reasonably priced. My grandfather clock is around 40 years old, it…read morehad stopped working. He did a few things and got it running.

It's so refreshing when you need something done and you take it to professionals who are experts at…read morewhat they do, are prompt and responsive. They looked at my clock and realized that all it needed was a small tweak to get it running again. They didn't even charge me.

Recommended by family to fix my mantle and coo coo clock. They did a great job fixing both clocks…read more This includes instructions on how to properly use the clocks. Since they have been in my family for many years, they mean a lot to me and they care meant a lot to me too.

David, cleaned and put new bushings in my antique mantle clock and lubricated my Grandfather clock…read more They are both working fine now. He has great service and I would recommend him to anyone in need of clock repair. Tom Moquin, Hampshire, IL

Very good service. He repaired one and then cleaned one at our home . Very knowledgeable of clock…read morerepair

False advertising paid $350 1998…read morenever worn in box with sales receipt offer $200 tv add states more than you paid for it.. gold at high price now

I drove to Burlington .. I had a mans ring purchased many years ago for $350…read more. I was offered $200. the same ring was in the case .. on line it is worth over 1k ridiculous advertising

I came in here for some appraisals and interest in gold dealings. Being new to the area, I was…read moremerely getting a feel for who to do business with now that I have relocated. I have found the owner to be knowledgeable, honest, and fair- qualities that tend to be difficult to find in the industry. I will be doing future business here.

Marc is so kind and very helpful! He always gives me competitive prices alongside a very enjoyable…read moreexperience! HIGHLY recommend and 10/10 will be back!!!