I've owned every manufacturer except Indian at this point. Currently on a Honda. I've taken it from…read moreGreensboro to Concord back to Statesville for service and yet to find a good, or even expected, experience. I ran into the owner at a local restaurant and he told me to bring it in. Even though this Honda stuck out like a fart in church at this Harley dealership, the staff was great, and turned me around in a day. Chatted with three or four of the staff while dropping off and a different group at pick up, all were welcoming and easy conversations even about my Honda. If you aren't in a cage, on two or three wheels, this is the place you want to be. Could not recommend more.

Having moved to the Charlotte area from the West Coast, where I had a long-standing relationship…read morewith a good mechanic, I was apprehensive about searching for a new one. I visited most of the local dealerships and did not care for any. I dropped in on a few independent shops and got the sense that they did not need my business. It wasn't until I did a desperate hail mary Google search for "Honda motorcycle repair" that I found Sic Customs. I had recently come into a twenty-year-old ST1100 that had sat in storage for half a decade that I needed to get up and running. I called the shop and talked to the owner, Patrick, who sounded very knowledgeable and professional over the phone. Based on that, I decided to take my bike and my business his shop. These guys were on the case! Sic Customs got my bike up and running for a very reasonable sum and were very straight-forward about their schedule and commitments. Patrick also was extremely helpful with some follow-up questions I had after the service. You could argue whether or not they are the perfect independent shop, but they are definitely skilled, honest, and reasonably-priced. And if you've got all that in one shop, what more could you want?

From the owner: Here at Sic Customs we help customers from start to finish. Whether your new to motorcycling or an…read moreexperienced veteran we offer used motorcycles of all brands and sizes. We also do full custom work and restoration whether your bike is a 1910 or a 2010, and we do it all for a low service rate of only $60 per hour. If your looking for a local motorcycle dealership with great experience and great prices this is it. Call us today to schedule an appointment any time 7 days a week.

They work quick and wil get you and your ride back on the road quick. Will defently be getting all…read morework done there for now on

This place is bomb! Nate, Bill, Austin...the entire crew are just amazing…read more Moved to Charlotte 2 years ago and was looking for a shop to service my 2003 Ducati M620 Dark. Stumbled upon their site via Facebook and saw they had a shop full of ducs in their pictures, so I figured I give them a shot. Nate (owner) and Bill (shop manager) are just fantastic to work with, they know their bikes well, explain it in layman terms to me and are always friendly. They get the work done timely and their pricing is fair. Recently I've gotten the tank repainted and handle bars replaced. Nate even suggested some vintage decals and are now debating black gloss or white gloss on a matte black tank. We'll see. Not putting either on a freshly painted tank. If you are looking for a good quality shop with fair pricing. (None of that dealership crap!) Come here. There are always fun bikes inside the shop you'll appreciate to take a look at. Say hi to their shop cat too!

2 Topia replaced the rear tire on my Triumph Trident. Great experience. Easy to work with and…read morefairly priced. Will be back in the spring for my yearly tune up.

Excellent service Very knowledgeable…read more Quick to help Highly recommend Great customer service

I was in the Winston Salem NC area and I had an electrical issue with my bike! Found these guys,…read moreeven though they were not able to resolve the issue... we did determine the problem and I was able to fix it myself. I also found out that they tune bikes, and are Harley Davison authorized to change the ECM. So I brought my bike back and got it tuned! Total satisfaction with the bike now! Plan to bring my brother's bike here as well! We are 3 hours from here!! But totally worth the trip! Thanks guys see you again soon!

The customer service was great, but there knowledge wasn't there. I had to get a new tire because…read morethe tire that they said the tread was still good had almost none.

I really like dealing with Darrian he's honest an trustworthy I've never had any problems dealing…read morewith him and I will continue to do so. Will is also a great help with introducing the new Atv to the customer maintenance and function of the vehicle. I highly recommend Motts Powersports. Now, with that being said, the reason for three stars I pulled up to the back to pick up my dirtbike, went through the back informed I could not do that anymore, which was fine until when I was taking back through there with an employee, and they started to cuss at her. I told her she shouldn't let them talk to her like that but I also told Mark about it and he said he would take care of it. I'm glad they are working in the back because his regular customers would not want to hear that. Again, I thank Darian and his downstairs staff for always being courteous, and I will be back and continue to do business.

I have ZERO mechanical ability so when it comes to small engines, I really need someone I can…read moretrust. I bought an old Ariens RT7020 rototiller. This thing is a beast! All heavy-gauge steel and built to last 1,000 years (unlike what you can buy today) But the problem was I could fire it up and it would run for a few seconds and then stop. I was at a loss and kind of upset that I might have thrown away $300. I did a quick internet search and found these guys. They had a few favorable reviews so I thought I'd give them a shot to see if they could get this thing running. I talked to Matt. He was professional, friendly and knowledgeable. He was confident he could fix it and came and picked it up the next day. Matt called two days to give me an update on the repair. This was something he did not have to do and I was duly impressed he went out of his way to communicate with me. He said he was waiting on one more part to be delivered and it would be good to go. He explained what he had done to the tiller up to that point (Greek to me by the way) but he was very thorough and walked me through the entire process. He called a couple days later to tell me the tiller was up and running. He delivered it to me that afternoon. It fired up on the first pull and I had to do a couple test rows on my garden. WOW! It IS a beast! Worked great! Matt and Brandon are deserving of your business. They are knowledgeable, honest, fair and friendly. I know any and all small engine issues will be handled by these guys in the future. I love supporting local businesses and these guys rock. Thank you Matt! I'll let you know when the tomatoes are ready for picking!

I was referred there by someone to have my Husqvarna chainsaw repaired and he was capable of…read morerepairing the chainsaw the same day and having it back within a few hours and the prices are very very reasonable for the amount of work that was done

I am loyal costumer of these guys they have repaired two of my trikes and give me the best service…read morepossible and extremely good prices and service and they are the most honest and honorable people I've met thanks Dan Norman

Wonderful service. Helpful staff. Attentive. Amazing sound systems. Beautiful facility.read more

Never received some parts I had ordered grips,throttle,brake lever no response to emails no phone…read morenumber posted to call and this was after I previously contradicted him to build me a custom motorcycle frame that took months like 9 and when I received it the neck tube was welded crooked and the backbone wasn't as specified also not that friendly I'd never do business with them again

The Factory Metal Works is the place to go for all your motorcycle needs. They are very…read moreknowledgeable. They do great work and get the job done right the first time. I highly recommend THE FACTORY METAL to anyone because it WORKS!!!