I had work done on my minivan after an accident at Caliber Collision in Middletown and the Caliber…read moreteam were absolutely amazing. Andrew and Angelena (nina) went above and beyond to ensure that the process of getting my minivan fixed was done at the highest quality with great attention to detail!!! Andrew and Nina communicated with me through every step of the process ensuring that I was taken care of and that my interests as their customer was put first and foremost before anything. Even when the insurance company put hurdles in the way, Andrew, Nina, and their entire team made sure that I was protected and given the absolute best service available. Beyond the excellent service, honesty, integrity in the process, and consistent and constant communication, they also helped with other things like arranging the pickup and drop off of the rental vehicle. Experiencing an accident and dealing with insurance companies isn't easy and so I am grateful and understand its priceless in having people like Andrew, Nina, and the entire team at Caliber by your side! If I ever need service in the future I will definitely be going to Caliber in Middletown!

I was involved in a deer collision the first week of November 2025, and my Jeep Compass was towed…read morethe next day to Caliber Collision in Middletown. Unfortunately, my experience has been extremely frustrating and remains unresolved. When I picked up my vehicle in December 2025 (late evening), I immediately noticed the Auto Start-Stop warning light was on. I informed Caliber at that time and was told it was a dealership issue. I asked if they could double-check the vehicle before I took it off the lot, but days later I was again advised to contact the dealership. The dealership later confirmed there were no Start-Stop system issues, replaced the main battery, and advised me to return to Caliber because a hood sensor alert was showing on their diagnostics. Since then, I've noticed numerous repair quality issues that should not be present after a collision repair: * Visible gaps and misalignment between the hood, fender, bumper, and lamp area * Front bumper not aligned properly with the fender * Paint was not blended on one side, causing a noticeable color mismatch * Automatic windshield wipers no longer activate in the rain, and there is visible damage/marking on the sensor that was not present post to the accident and prior to vehicle being towed * Right front alignment issues; I was informed the strut is bent Caliber stated the lamp may not be fitting correctly and ordered a replacement. I have now been waiting almost a month for this part, and I was told that if the new lamp does not fit, I would have to accept the vehicle "as-is," which is unacceptable. It has been nearly one month since reporting these concerns, and none have been resolved. The vehicle was not returned to pre-loss condition, and communication and follow-through have been poor. I would not recommend this location based on my experience.

Rich promptly responded to my inquiry, explained what to expect, showed up on time and made the…read moredent vanish. Very fine work at a good value. -Jack in Elkton

My brand new car ended up with a door dent, I was able to meet up with Richard Shallcross in…read moreWilmington and he performed his magic and the car looks perfect!! Richard is very personable and great to deal with so if you need your car worked on he is your man. Great value!!

In addition to sales of used cars, they also offer dent removal and detailing at very reasonable…read moreprices. Worked on my 2018 Nissan Rogue for dent removal and it looked like new when they were done. In addition, Dave who is the owner drove me home when I dropped the car off and picked me up when the work was completed. That's what I call full service.

Went twice for body repair over last few years. Much less than dealer wanted both times and great…read morejob

Very legit shop. People with a true passion for cars that care more about the customer than their…read morewallet. This shop went above and beyond to get my car running right so that I could make a car show I had been preparing months for. I won't be going anywhere else. Wish I knew about the shop sooner.

I purchased this 1953 Studebaker Champion recently. The founder of One Off Rod & Custom Larry…read moreStewart built this late 90's early 2000's. I believe it has under gone a trans formation. Not to the body. It still has the Headlights Frenched,Bumper modified, Most chrome & other trim removed,taillights modified. B Pillers Modified, I've seen a picture from Studebaker Nationals in So. Bend Indiana 2002 and the body modes were done then. I'd would appreciate any information i can to further my hunt for history about the car.

They stated items that I didn't NEED to repair. I went to another mechanic and they fixed the…read moreproblem with out overcharging me

Got my Hyundai in tip top shape under budget! Very trustworthy people, don't sell you more than you…read moreneed. Definitely going back for my other vehicle and for more maintenance on the Hyundai

Took My Car There To Have Them Look @ Some Frame Damage , Said They Could Help Me & Repair my Car ,…read moreA Day After They Had It Called And Said No They Would Not Fix It Due To Problem Getting Worse, I Wasted Alot Of Gas And Time Going There And Got Nothing , Not Even An Apology , Beware Of This Shop You Have Been Warned , I Was Excited To Work With This Owner But Was Let Down .

From the owner: Rhodes Custom Auto and Collision Repair offers both collision and custom fabrication services. We…read moreservice the entire M.O.T. ( Middletown, Odessa, Townsend) area. Rhodes offers free estimates and are insurance approved. Our technicians are all certified. We use the highest quality OEM & original equipment replacement parts. We specialize in Street car chassis fabrication(Roll Bars, Cages, Stock style suspensions, mild steel and chromoly), Custom Inter coolers and piping(air and water), Custom Exhaust, Custom Paint and Body Work, Insurance Collision Work

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company