Very happy with our experience. Herb was great to work with and answered all of our questions…read more Carpet tiles match our tastes & budget, and the installers Ed & Jo were quick and professional. Definitely recommending to friends and family.

I've purchased flooring from Carpet Master Carpet One multiple times, and every experience has been…read moreexcellent. Their customer service is outstanding, and the team is always helpful and knowledgeable. I also own several rental properties and have used their flooring in countless units. They consistently offer great‑quality products at great price points. Highly recommend!

I've worked with Kai for years , he's super nice and knows everything about floorings and…read moreremodeling.

After kitchen pipes were replaced in a slab subfloor, the trench was filled with concrete. We…read moreselected a click lock tile from Flooring Surfaces. Alan did an extraordinary job of leveling and installation, going beyond what was requested in trimming around a water heater and tiling into laundry and closet areas. All in all, we are pleased with the appearance and would highly recommend Alan and Flooring Surfaces.

They did a great job at my neighbor's house! They remodeled the whole kitchen including beautifully…read moredone tile backsplash. If anyone is looking to remodel, I'd definitely recommend checking out Custom Flooring and Acoustics!

We recently engaged Carpet Weavers and purchased carpet for the entire house. Translation was easy…read moreand fair. However, we encountered problems in the carpet itself after installation. We let Carpet Weaver know about the issue. Stuart came out to inspect. He agreed and ordered new carpeting and had it installed all free of charge. Appreciated their excellent customer service. They have earned our loyalty!

The crew that came to install our bedroom carpet from Carpet Weaver's was magnificent! They were on…read moretime and extremely fast! There were 4 guys and each did his job to perfection! They were Hispanic and very polite and responsible! Great job guys!

We've had several roofing companies come out to "repair" our shingles over the last year. We live…read moreout in the country and have trouble with high winds/storms blowing our shingles off. During the last storm we ended up with some water damage and needed someone to come out fast. I called and left messages for all of the local roofing companies and Bash/Pepper was the first one to answer the phone and schedule an appointment. They were able to come out the next day. The owner of Bash/Pepper roofing is the one who actually came out to do the estimate. He was extremely nice and knowledgeable. He fixed everything right away. We will use them again and recommend them to everyone we know!

Don't waste your time and money. I used them for both a full roof replacement and repairs. The roof…read moregot done several years ago. This summer, I called them back for repairs, and it was one of the most frustrating experiences. Really poor communication and did not complete all the work as agreed. I wasted so much time waiting for them to do things, and the problem was not even fixed. So now I am out a lot of money for something someone else needs to fix. I wish I had never called them in the first place. Learn from my mistake and call someone else. You may think it's a great company because of how fast they send someone to give you a quote and make it sound like it's all going to be fixed promptly, but don't fall for it. Expect to be ghosted, and overcharged.

Needed a bunch of garbage removed quickly. Timely response and great service. Also affordable pricesread more

I talked to Chris about lawn mowing and hauling limbs away. His prices were okay but he didn't do…read more very go I d job on mowing. He had to leave and later texted me and told me he couldn't get k The limbs and gave me his word he would pick them on Saturday I contacted him on Saturday at 9 pm. He had not contacted me that he would not be picking up limbs until Sunday. Somuch for his word!! I did pay him upfront before he mowed. So beware of this vendor.

August 14th, 2020…read more Mann's Moving & Hauling Champaign, IL 61821 217.255.2952 Dear Alex (and Benjamin). I am touching base with you after my move, 08.10.2020. While I had sent a thorough list of items, Benjamin phoned in the morning to confirm as he wanted to be sure whether he would need a 20ft or 26ft truck. I assured him either would be fine because I moved everything here in a 10ft and trailer. He arrived shortly after 11am with two young men. We did a walk-through. He agreed the 20ft truck would be fine for the move. And he left with the two getting to work. They did not need to break anything down or shrink wrap any items. While they were getting the boxes & totes loaded, my brother-in-law, sister, and I were loading up his SUV and my Nissan. After a couple of hours, one of the young men asked me if it was okay to "come back and make a second trip"? I was surprised since the 20ft truck was more than enough to accommodate this move, but he said he wasn't sure and "we might have to". At that point, I told him that we would finish the basement items and he should focus on the main floor. Benjamin did stop by for about 10 minutes to check on them and then left. He did not speak to me directly. They had some trouble getting to the new address because a phone had run out of battery and ran late finding the house. Once at the new place, it was unorganized chaos. Boxes just being placed anywhere. Part of a dining room table put into my son's room. One item I requested to be placed in the master wasn't and buried somewhere behind boxes. Any direction given earlier was forgotten because they just wanted to 'get it done'. They asked that I go back to the old address to pick up their dollies. When I got back to Neil St. I noticed several items were actually left behind. Unfortunately, during this move, damages did occur. A part of the cat tree was broken off (See picture attached.) My couch was torn (See attached picture.) My bed frame was pulled off and not put back on (See attached picture.). And it was fortunate that we noticed some of it before they left because it was not brought to anyone's attention. Honestly, I have moved many times and if there is anything out of place, I would be notified immediately by a mover. Not this time. And that is very disappointing. At this point, my brother-in-law had made at least five trips with his SUV and I made four. I had already explained in my July 16th email that my son and I are on medical disability. Working this hard and this much was more than I should have done. Pre-paying $473 for the first three hours as agreed was fine, but an additional $200 really pissed my brother-in-law off at the end of the day. He could see how much pain I was in and struggling. Also, he put in the same amount of work as the young men did. However, I did give a generous tip because the boys did work hard. Which brings me to this point. The young men did work hard, but they did not work smart. It is obvious they are not experienced. One seasoned person should have been on site at all times. The truck would have been properly fully loaded, without any damage to my property, and the move would have taken less time. There is no actual "discount" when a move takes longer than it should due to inexperience or direction. If this was just one small thing or two, I would let it pass. I honestly would. However, it wasn't. Not even close. I do not blame the young men. They were pleasant and polite. And the job was more than they could handle on their own. Is this a fair and appropriate outcome? Attachments: Photo of porch swing detached. Movers did not put it back up. Damage to the couch. Not fixable. Bed rail removed from bed and not replaced (cannot be put back by one person). Damage to cat tree. Not fixable. Two additional car loads necessary after movers left home. (10+ car/SUV loads in conjunction to the movers using a 20ft truck.) Addendum: No response to direct email of this letter. Sent a direct company email (w/letter) 08.21.2020 requesting they reach out. No response. There is no formal company address to mail this letter to. The company has taken an "ignore all communications" approach.

After moving 1200 miles , I found myself without the help hired through moving help (uhaul). After…read moresending out a few texts , Mann's responded and even though they already had a job they scheduled me for the afternoon. They drove nearly 40 miles for the unload. They were very professional working with us to make sure everything went to the room it was supposed to. I hope I never have to move again, but if I do, Mann's will be the only guys I call

Ryan and his crew were fantastic. We hired them to move a gas line in our crawl space and they…read morewere prompt, courteous, and professional. We were so impressed that we hired them for our kitchen and bath remodel as well. They listened to our plans and ideas and executed them flawlessly. We were thrilled with the results and would highly recommend them! I uploaded a picture of our amazing new kitchen.

We called, had a guy come out and look at our basement. He said he would get an estimate out to us…read moreASAP. A week went by, no estimate. We called, the person who was at the front desk said she would tell the estimates people to get back to us right away. We waited a week and called again. Same conversation. We waited a week and called again. Same conversation. After three and a half weeks we gave up. Still waiting on that estimate!