MY several experiences at this office with the receptionist were less then acceptable. I have an infection in my toe nail which I was trying to address. My doctor referred me to a podiatrist, and
I chose DR Sean Keatings office. First on the 8th of November my primary who is with Buffalo Medical group, great Dr, sent over the referral. For 3 weeks I called and they said they never received at Keatings office. Finally I had the primary DR resend it this past Monday, Keatings office said they received it, I scheduled my appointment for today November 30th, arrived 10 minutes early and when I checked in the rude, nasty, unorganized receptionist stated she didn't have the referral. How could this be? I called Monday they said they had. Meanwhile my toenail is still infected she said I can't be seen because insurance won't cover it. Wow really, didn't you know the referral was not correct as they say o n Monday while I was on the phone with you? Or was the referral correct and you don't know how to do your job. Instead I drove a half hour to be told I couldn't be seen. Glad to know they really care about their patients and to say the least are money hungry and won't see you even with insurance. I was so upset I left the office and called back. I said to her I want to be called when an appointment will be viable and she said to me, Ill take you out of the appointment. I said to her thats not what I said, I said I want to be called. She hung up the phone. So while the podiatrist is supposed to be well qualified good luck getting in and the treatment you get at check in from this rude little girl isn't worth it. Please contact your insurance for alternate podiatrists because they are rude and unorganized at this one read more