Popped in without an appointment but was seen by the first available, which didn't take too long…read more Was changing account types and went pretty quickly, no fuss, just a few questions on why and then a quick pitch on their capabilities when we want to chat (didn't get pressured like at another bank visited recently). The great - very stable bank, all the normal services you'd want from the bulge bracket bank. Downside - interest was literally 1 or 2bps... better invest that money if not immediately needed. Parking was pretty full, though, you may have to use street or muni parking because the lot was busy. Not sure if they have a drive-through, though.

It is my first experience coming into Chase bank for services I needed as a non-member of Chase…read morebank. The customer service I received was exceptional and I am thinking of becoming a Chase customer.

It is pretty busy here and on a Sunday on the weekend is always nice to have a bank open. They are…read morebusy inside, but they have a parking lot, a digital queue, and a notary handy. Great stuff. Much better than the branches in the city. Kam helped us out. A little more paperwork than expected to notarize, but get for bank customers. I do wish they had the coin counting machines still. Difficult to get rid of change by depositing.

CLUELESS!! Went in to close an account and asked for a final statement showing zero balance…read more Nobody behind the counter said it was possible meanwhile I would get these statements 10 years ago when I closed accounts so how is it no possible today. I'll tell you how, because they're all LAZY and can't think out of the box. Been closing all of my accounts one at a time movings lots of cash over to Peapack Gladstone who GETS banking. TD is way to big!

The tellers at the front counter are very courteous. They remember you by name if you are a…read morefrequent visitor. This bank usually has lines that aren't too long. Everything is run well except one of the personal bankers is way too aggressive. After expressing a disinterest in a line of credit, he continues to ask every time I enter. He's clearly being pushy and making it uncomfortable for me to enter. I am going to have to pick a different Wells Fargo or a new bank entirely after this.

Thank you thank you guys so much! You guys are always so nice to me and always care about my…read moreproblems haha I know I bug you guys!

My mother who is 87 and from another state, she lost her checkbook while she was here visiting our…read morefamily. When we entered the bank, not only was every single bank employee polite and courteous, they were as helpful and eager to assist us as soon as possible. We were helped by Jason Smith. I was simply amazed at his patience and reassurance, that everything would be taken care of in a matter of minutes. The protection of my mothers accounts were an obvious important priority to him. As promised, in a matter of minutes and some strokes of the keyboard he had it completely secured. He processed everything needed to transfer all account values to new accounts. Being that my mom is in the beginning stages of Alzheimer's disease, she can tend to be a bit of a story teller. As well as the loss of memory issues associated with the disease. Jason could not have been more gracious and understanding. Especially once he had completed his transactions to secure and transfer the accounts. He was incredibly patient with her, almost as if it were his own mother. I personally do not conduct my banking activities there, as I feel the same way about my bank. If I were for any reason to change, I would not have a second thought about banking there. This is a town of large bank accounts (I wish mine were one), and sometimes even larger ego's !! I happen to deal with the same customers that the bank does(in a different capacity), and there are some people that can not be pleased ! I am sure we do not have exclusive rights to that claim !!!

This branch is closed and so is its ATM! Although we were given sufficient notice, the bank was a…read moreconvenient location for many

Slowest tellers ever. And they are too lazy to do any extra work that is outside of their chairs…read morereach. I was quickly told that I couldn't be helped. However another Bank of America less than 10 mins away was able to solve my issue and provide adequate info as well.

Worst Branch! You can deposit $$$ but when you want to…read morewithdraw it they give you such a HARD time. They ask so many questions.... Like come on man! You did not ask all those questions when I was depositing the money! - Question 1: Why do you want that much amount? Answer: to do whatever I want, it is my money right? - Question 2: Where did you get that money from? Answer: Tf you care? Are you with the IRS? You did not ask me where the money was coming from when I was depositing! - Question 3: You need to call in advance to get that amount ( $10,000)! Wtf you don't ask me to call in advance when I am depositing that amount... Anyway, in my opinion they are the worst. Stay away! The bank that gives you a hard time giving the money that belongs to you shouldn't be on the banking business.

Horrific. Banker tried to turn my husband against me. Acted like she was closer to him and was…read moremore interested in his well-being than I was. Not a place for females to do business. Maybe just that banker, but that was enough to earn this rating.

Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

I want to commend/compliment Ms. V. Brannon of the 2624 mooris ave branch…read more I had a check that had scribbling on the back making it difficult to scan in the bank computer system. Ms. Brannon tried, and tried and tried for over ten minutes, trying every which way until finally the system accepted the check. It was ony a $14.00 check, but the effort and steadfastness of Ms Brannon is commendable and noteworthy Thank You Bob G. Chatham

Went to this branch once to use the ATM. Easy to park in the lot and to take care of bank business…read morewhen need be.