Excellent experience at the Bank of America in Old Tappan (211 Old Tappan Rd.). After a very…read morefrustrating situation at the Closter, NJ branch, I came here and was assisted by a young representative named Keven. Keven was polite, professional, and extremely helpful. He listened, understood the situation immediately, and handled my transaction quickly and without any issues. The difference in service was night and day. This branch clearly has knowledgeable staff who know how to treat customers and get things done efficiently. I truly appreciate Keven's professionalism and customer service. This is now my go-to Bank of America location.

Bank of America has excellent customer service. I'd like to recognize Rosa Valdez for her most…read morehelpful and courteous assistance. Rosa is most knowledgeable concerning all phases of banking and went out of her way to assist me. Rosa is an asset to The Bank of America Financial Center in Old Tappan, New Jersey,

I had to make a quick stop and this isn't my regular branch. You never know what you're going to…read morewalk into with tellers these days. I've been to other branches where they weren't as friendly and upbeat as they usually are. The Old Tappan branch had very friendly tellers and understood my problem and knew how to fix it. They were nothing but a pleasure to work with!

Terrible service, I have not had one good visit since the last branch manager left. You know that a…read morebank is bad when there is so much turnover the current bankers I find ineffective and don't go that extra mile. Chase's idea of turning this into a tellerless branch is more of the cost cutting reduced services mindset. I hope Chase revisits this very stupid idea as we need good people to accomplish important banking needs that can't always be completed thru an ATM.

Seems lately, anytime I'm speaking with friends & family, I'm hearing complaint after complaint…read moreregarding an experience they had with some other company's customer service. It's a breath of fresh air deal with the Trustco Bank in Northvale NJ. Weather, over the phone or in person, at the bank you get treated like a real human being- Always! All the employees there are just the nicest people and very courteous. Gina Sarwari, the Branch Manager is an absolute sweetheart. Everyone there, including Scott Minchak, are all great. They have been extremely helpful to me for all my banking needs. It is my pleasure to do business with this bank!

I have been banking with Trustco for over 10 years. Through the years there has been many changes…read morewith employees but there is one constant at the Ramsey NJ branch and thats the teller named Avtar. When I see his friendly face it makes me feel at ease. He is efficient, knowledgeable, and treats me like family, Thats exactly the reasonm I have been banking with Trustco for so long!

So far so good! Just opened an account there and they treat me like royalty whenever I come in…read more Excellent customer service!

This branch of TD (like most of the TD branches) is excellent in their service. I've banked with…read morethem since they started in this area, and I've always gotten great and pleasant and professional help from them. When I was hacked last year, the manager quickly took care of every issue, and I was quickly on with my day. When I recently needed a new debit card, the cashier at the counter printed one out immediately. My brother banks with Wells Fargo, and his replacement debit card took TWO WEEKS to arrive in the mail. I cannot for the life of me understand those ONE STAR reviews! Certainly NOT my experience all these years.

Here at 945 to open account. There is one person working, and a mile long line. America's most…read moreconvenient bank...I don't think so.

I came into a bind with a closing of a sale. So I decided to explore my options. Juan, the bank's…read morerep who I was dealing with was effective, polite, efficient, and held to his work with getting his end of the work done. I was extremely impressed how open and honest he was with trying to my life easier with my situation. I highly recommend using Juan in this location for any of your banking needs.

Nasty people, my mother was sick and present and I was trying to help her and they absolutely…read morenasty, no they don't care about the customer and make everything difficult.

Avoid this branch. The tellers are often rude and certainly never welcoming…read more Drive 1 mile West or 1 mile East, and you'll be greeted with a large smile at one of the other Chase banks;)

Always good service and friendly especially ones in New Jersey in Fort Lee…read more One in Queens not so much always long line and staffed are not that friendly Maybe it's because it's busier ?