We've been here the past 2 weeks and have had exceptional experiences both times. We enjoy it so…read moremuch we will be adding it to our weekly date night rotation! We've have Ryan both times & he makes the experience so worth it- so friendly & goes above and beyond. Wonderful attitude & so personable. And the food is amazing too! The manager is always out checking on things & seems to care a lot about the operation of the restaurant & it shows. Would 10/10 recommend!

Great Potential and Food, but Severely Lacking Leadership…read moreThe Good: Joseph's 1818 has incredible potential as a historical destination. While we waited, a staff member gave us a tour of the historic building--a stop on the Underground Railroad--which was genuinely impressive. When the food arrived, the perch fish and chips were decent, and the hush puppies were good. The Bad: The restaurant is severely bottlenecked by poor operational flow and communication. Upon arrival, we were told we couldn't be seated because the kitchen was 10-15 minutes behind. Once seated, our server immediately announced another kitchen delay. To make matters worse, there was a blatant lack of communication regarding refills; two errors were made, leading to refused food and unnecessary waste--a critical mistake in an industry with such tight profit margins. The Ugly: What I found most aggravating was the inept, uncaring leadership. While the front- and back-of-house staff were running around frantically trying to keep up, the owner was seated in the dining room casually enjoying dinner. A true leader steps in to support their team during a rush. Suggestions for Improvement: Condense the Menu: If the kitchen consistently struggles to keep up with the flow of orders, an expansive menu is hurting you. Shinking it down would improve efficiency. Active Leadership: The staff deserves an actual leader who leads from the front lines when the restaurant is sinking. This place has all the bones to succeed, but leadership and communication skills must improve.

Stopped in for happy hour. Was limited menu there. Many restaurants you can make happy hour a…read moremeal, these are more appetizers. We tried the fried zucchini. Liked it but very oily. Bar selection just a couple dollars off at happy hour, but the service is lovely and Aubrey knows her menu options. Chose to move and dine outside and the big patio. Seats are metal but okay for a short stay. The pasta and seafood was plentiful and filling, and we had leftovers. At 20+ meal it's a little pricey, but seems to be the norm for higher end Italian lately.... I know everything's going up. It's a nice dining experience for Italian. We'll go again.

I've driven by this building for decades but finally visited today, and it wasn't worth the wait…read more Prices were too high for a place past its prime. Our server seemed confused and was slow to greet us. The free bread service offered two rolls with odd sweet pepper butter, and we were charged $5 for another service. The wedding soup was bland, and the meatballs lacked flavor and texture. The penne al vodka was excellent, and the arancini was very good. My Quagliota dish was decent but nothing special.

It's National Hamburger Day! I knew exactly where I wanted to go: New Heights Grill!…read more The hamburger is made perfectly. The fries are made perfectly. Do you see a pattern? This restaurant is PERFECT! Willie was our server. He remembered everything we ordered, and always was personable and attentive. New Heights Grill has been a favorite of mine for many years. I love the informal atmosphere right in the Cedar Lee district. Dessert is always the smile-maker as an enormous stainless steel bowl is plopped on the table, filled with chocolate candies. What a great place!

We are still in the phase of finding new places in our new neighborhood, and I was REALLY excited…read morewhen we read about this place. When we walked in, excitement increased. It has the neighborhood dive feel I love SO FREAKING MUCH. Like, I guarantee you there's a guy named Gary who comes in there 5 times a week who sits down at the bar and just gets handed the same beer he gets every time he's in there. There are probably ten Garys, actually. I loved the vibes. The service was friendly, and the table we sat at was clean. The food was disappointing. Looking back, we should've ordered something a bit more... pub food-like? A burger, chicken wings, something along those lines. My wife hadn't had lunch, and she ordered a steak and potatoes, and I needed to get some sleep before working late so I ordered on the lighter side, a chicken wrap of some kind from the specials. Both were mistakes, They were cooked properly, but her steak was not a great piece of meat, and my wrap was just chicken, chorizo, and cheese on a tortilla. It needed some veg or a sauce or something. We're going to go back and give this place another shot, because I want SO MUCH for it to be good. I'm going to check through the other reviews to see what others really liked. This place has the potential to be a regular stop just based on the vibes, which I love, love, love.

This place is consistently great! We've had two family parties here and they are always so…read moreattentive and the food is great.

I would never go there ever again. The waitress was an idiot. She let us sit there for 1& 1/2…read morehours before taking my order. Then she gives me chicken parmagiana instead of eggplant parmagiana. The chicken parmagiana was so tough that you needed a steak knife to cut it. I drove 30 miles for terrible service & food

This is a usual spot to bring my baseball team for post game beers but came here for date…read morenight/trivia night. We came in last for trivia but the Irish stew warmed me up!

We popped in to watch the Cavs game and get something to eat. Christina was our service and she was…read moreoutstanding. She's very attentive and very pleasantly professional. I'm very picky eater. I avoid gluten and industrial cedar was. She was able to convey to the chef our dietary restrictions and our food came out perfectly. We ordered the chicken chunks, grilled without oil and substituted fries/chips for a salad up charge. Our salad was hardy and fulfilling. Atmosphere was also perfect. Not too loud, but just right. We loved the big screen TVs. Televised the main event while keeping the smaller TVs alive with other current sports, game show, and family, friendly content.

Used to come for Brunch but came for dinner and that chimichurri steak is one of the best things…read moreI've put in my mouth. I am obsessed. I wish I had ordered two but my boyfriend ate it lol. I'll probably be here every Wednesday for steak night because my steak is not as solid as theirs. We came in at closing basically (sorry, friends) and had great service and even better food.

The service was slow, took over 30 minutes for our food to come out. The restaurant was not even…read morethat busy. Maybe 10 table at the most. So not sure why our food took so long. The server was friendly and pleasant. Food could be better. I got the jerk chicken. The chicken was good but the cilantro and coconut rice was mushy and lacked any taste of cilantro and coconut milk. The strip steak was good cooked just as ordered. The smashed potatoes were tasty and well done. The decor is nicely done but the plastic plates are tacky.

Large servings of delicious pasta. Rates as one of the best Italian restaurants we've been to in…read morethe States. Quick, efficient service in a cozy room. Definitely worth a visit.

Cremona is small cute restaurant in the heart of chardon square. The place fits right in with how…read morecozy and welcoming the place is. Even though cozy, I didn't feel cramped like a lot of smaller restaurants are. Service: we had a young server. May have been her first serving job. She didn't pay too much attention to us - just a quick 'hi and bye' but not much else. Forgetful when we did actually ask for things too. Food: overall okay. I had the short rib with tagliatelle pasta. Pasta was perfectly al dente but the short rib was very wine forward that I couldn't taste anything extra. Everyone's tastes buds are different, but it was too much for me. My friend ordered the carbonara and she basically licked her bowl clean. Dessert: has the sea salt Gelato and it was so delicious! Canolis weren't too bad either. Didn't expect to have 6 tiny canolis but they were delightful Hope this helps your taste buds decide!

Came here for lunch on a Monday with a party of six and a toddler. This is a newly opened…read morerestaurant so we wanted to try it. It was a cool day, so we sat inside. They have a very nice patio outside right on the river. We were quickly seated. Our server Chloe was great. She took our orders and was very helpful for any questions. I had the lemon Mojito and it was very good. Perfectly muddled mint and lemon. (I wish there were fewer lemon seeds) but other than that it was perfect! For lunch, I had the hot honey chicken sandwich. It was missing the heat, but I asked for some hot sauce, and that helped. The chicken was a deliciously crispy and white tender with a good honey flavor. The tomato and lettuce were very fresh! The French fries were EXCELLENT! Right amount of salt and fried perfectly ! My granddaughter had the chicken tenders and fries. A nice portion for kids. Others at the table ordered the mushroom Swiss burger, Slovenian boy and the fish sandwich. Everyone commented how much they enjoyed their lunch! For Monday lunch, there were a fair number of people here. Great to see for this newly opened restaurant on the Chagrin River. The manager (I think) came by to ask how everything was. We told her it was great. She gave our granddaughter a coloring page and crayons. While we didn't need it, I noticed no changing table in the women's room. There is room for one in the larger stall. Hopefully, they will get one. Great service, good food and a relaxing setting by the Chagrin river! We came by car, but they have some dock capabilities for boats that may come up the river. Will definitely come back!

I wasn't sure if this place was going to reopen but I'm glad it did because it's location is truly…read morea treasure. My wife and I due to our most recent empty nest syndrome are trying restaurants we haven't tried before. This area of Eastlake is gone under quite a bit of rehab with the chagrin tavern next door and 27 North. Parking is super political you will not have any issue finding parking now. It was an absolutely beautiful night and boats were coming and going pulling up on the waterfront dock. You don't really get a dedicated server I don't think they just kind of give you whomever which I'm fine with. Our drinks arrived on time. I ordered the Nashville hot chicken sandwich my wife got the fried cod sandwich. The chicken was cooked pretty good but I couldn't help but notice it was completely devoid of any seasonings. Salt pepper paprika something. It wasn't good. It was bland. My wife noticed the same thing about her cod sandwich. Just bland. Coleslaw seemed food service standard not homemade. we both managed to get a small salad which was pretty tasty. I realize this place is relatively new and recovering from reopening but if you're going to have a very limited menu at least make the stuff on your menu taste awesome. It's just mediocre. It does the job but the view makes up for it.