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Keane Studios

2.6 (84 reviews)
Open 10:00 am - 4:00 pm

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Keolani T.

Here's my honest review. I signed up for a free photoshoot on Facebook with a $500 credit towards any art piece. I got a call from Emma telling me that we won, and she was super helpful and personable and tried to get more information about our family. I was told that in order to get scheduled, I would need to pay up front $195 reservation deposit that will be refunded as long as we show up. I completely understand the reasoning behind that and paid it right away. On the week of, I got a phone call from Emma again to remind me of our session and even got texts prior to confirm. When we got to the studio, we were led to a room where there was water, mirror, hair products and even an area to change wardrobe if needed. Julie, the photographer came and led us to her studio. She was great and captured amazing photos of our family. She was especially patient with our toddler. Afterwards, she needed time to select and edit a selection of our photos for us to view later. It didn't take long. After she was finished, we were led to a different room where we were presented with the ones Julie selected for us. The presentation went amazing until I heard the prices. I honestly can't remember the sizes and pricing for everything. But I have the exact amount of our order. For just one 20", it's $2,500 without a frame. Side bar from our experience: I had to read some reviews off of Google, and the owner said the prices were on their website but not for the Legacy family category. All I read on the website is that on average a family will spend $1000-1500 (for which I do not believe). Anyway, the $500 credit will only get us one 8x10" photo that is not framed. I was honestly quiet and dumbfounded with the rest of the presentation. My amazing husband who loved the photos made all the decisions and settled on what he was willing to purchase. Emma took time to help us select which photos to invest in, and she answer all of our questions and gave us options and visuals of what our purchases would look like at home. She even threw a free 8x10" of one of our toddler's solos which we appreciated but was not necessary. She may have saw my face that I was not happy with the cost of everything, so to "lessen the blow" she gave us a freebie. That's how I perceived it to be by the way she kept saying, "I can't let you go without giving you this" over and over. Anyway, we settled on our purchases worth of $8,000 and with "discounts" plus our refundable deposit it came out to a house payment of $2900 not including frames. We didn't pay it upfront. We asked about a payment plan and she settled for 4 monthly payments starting with the first payment upfront. I will never forget that all photos will take 8-12 weeks for production BUT they will not go into production until we have paid the full amount. One they are completed, they can only be picked up to avoid any damages from shipping. I forgot to mention that digital copies cannot be purchased unless you purchase an art piece. For us at the time, with discounts, it would have been $600+. I have no clue what the original amount would have been, and the digital copies would only print in quality of 8x10" size and not any larger. After we paid the first installment, we signed a contract that we can't receive any refunds. I know a lot of the negative reviews are about pricing and it's for a good reason. I definitely could have paid a professional photographer $3000 for more than one digital photo that are not limited to an 8x10"size. I definitely left the studio feeling like I was an idiot and full of regret. When I signed up for the "contest" to win a photoshoot, I wrote that it will be our first family portrait (which it was), and that we would be leaving memories for our child for a lifetime. I believe we were the perfect family to upsell to because when we saw our photos, our hearts couldn't help but think illogically.

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Thank you Koa! Congratulations on your graduation!

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This place is a huge scam and a big rip off! The cheapest thing is $295 for one digital image... thats crazy

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Ask the Community - Keane Studios

Review Highlights - Keane Studios

It is a classic portrait studio with very professional, experienced, knowledgeable and friendly staff.

Mentioned in 2 reviews

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Keane Studios - sessionphotography - Updated May 2026

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