KD Financial is an H&R Block franchise. H&R Block in general is overpriced with underskilled employees; KD is even worse. The owner, Keith Dailey, is a big fat slob. Overweight is one thing, but this guy looks like he's about to burst. He considers himself quite the ladies man. If you saw him, trust me, you couldn't keep a straight face. When I was there in 2017 he was bragging about trying to get his girlfriend to break off their relationship. How someone who looks like he does even has a girlfriend was beyond me, but I was too polite to ask any questions. Keith's mother works the front desk. She has about as much value in a customer service job as her son would have as a Chippendale's dancer. Um, let's just say that she's unpleasant. Okay, now that part's out of the way. H&R Block charges a lot, often much more than a CPA would. Their personnel are neither well-trained or well-paid. (The starting pay is $9/hour. This doesn't exactly entice the best talent to join them.) None are CPAs. Over the years I've been to a few Block locations. This one is really bad. Seriously, ignore H&R's saturation advertising and look for other alternatives. You'll be glad you did. read more