Never trusted anyone in the past to touch my brows. Thought Katya was the Rolex of micro blading. Please do your research for your own personal knowledge ladies. She knew I was anemic, knew one brow was higher than the other. Her excuse was my bone structure and muscles. She doesn't care about you or your brows after the hour mark- rest assured she has time to do her own skincare regime while you lay there while she talks about other clients' undesirable brow preferences with her assistant. So professional! $1400 work. thought so highly of Katya and her work, but I'm just very disappointed with her nonchalant manner and attitude. Do not be fooled by the picturesLet's see some brows COMPLETELY healed, not fresh after each session. She makes excuses that she's running behind, or will fix at next touch up. let me keep paying you $200 for each additional session to "fix" what needs to be fixed. Begged her to add more strokes where needed as the gap between the micro-bladed strokes and natural sparseness was evident. I even asked if the new strokes would fade after healing she said they wouldn't. So my brows are uneven after the 2nd touch up + am not getting a further response for my questions and concerns. I listened to her advice,also gave her my feedback on how I want my brows.I was nice enough to wait +reply to Lily's lengthy text after it healed for the second time around. How is this normal? Katya told me my skin takes in a lot of ink. I have never heard of any artist say something like this.So what if it does? I'm paying her to fix what needs to be fixed.My skin is on the drier side, she confirmed the work would last longer vs. oily skin. Is this what you call above and beyond? I even asked her if the new strokes would fade and she said it won't. After further research, I found the healing process takes longer for people who are anemic. I was not informed of this.I have carefully followed pre + post care instructions. See pics for yourself. Now I'm left with not only uneven brows, but the color has faded into a blue gray hue. The strokes have immensely and evidently faded. If you can't control how the skin "heals" then have some control over your customer service skills + work if you care so much about your work and reputation - don't ignore your dissatisfied clients +master your "eye for detail" My whole point in doing this was to not spend so much time filling in my brows, this totally defeated the purpose - back to filling in my brows +getting botox to fix the symmetry. Thank you, Ms. Dimitrenco! Total rip off! Oh +you get the option of tipping upon being charged. :) So silly of me to be so considerate +trust her with my brows.
Thank you for your response to my review( below Lily's initial response (when confirming price of $200 for each additional touch up) so now you're bringing it down to $125 on Yelp? No one ever mentioned $125 to me. So please don't indicate it on here that it became an issue to me once I found out the price. Again, no one mentioned $125- maybe you should review your inexperienced assistant's response before they send out a text representing you and your work. "She has gone above and beyond to meet your needs. Regarding the price, yes I am aware of the cost and once again she has taking her time every single session. I'm truly sorry you are dissatisfied with your brows. As much as I would like to help and Katya too it seems like it's an issue out of our control." If price was the issue, I would've never booked with you to begin with. It's not just about the money, but also the principle. I would've still booked a touch up with you had I was informed of the correct price or had one of you replied to my last text message with proof of final healed brows. I totally understand you take pride in your work, but this could've been handled in a completely different manner in the world of customer service- especially in this prestigious, competitive industry. You should care more about retaining gaining loyal clients, especially ones who have given you so much credit for your work even before experiencing your work but trusting you based upon newly micro bladed pictures you post. In regards to adding strokes on my final touch up, you told me if you added any more it would look like a TATTOO. It definitely doesn't look like a tattoo. You should respect your clients' personal preference. I am all about natural as well, hence why I do not want to fill in my brows any longer.In regards to my excessive bleeding, unfortunately I did not see any blood while laying there. Neither did I see any bloodlike scabs when peeling .
You tell me my skin takes in a lot of ink, when you're basically now saying the blood is rejecting the ink from going through my skin, that doesn't quite make sense. I suggest you add a question regarding anemia when signing your consent form.
Thank you for your response. I appreciate you reaching out to me at a time where your work is publicly being displayed. read more