I have been a patient here in excess of 25 years and have continually experienced and witness the…read morerudeness of Yvonne at the front desk to patients whether it be in person or on the phone. She is rude, impolite, and extremely curt. When I expressed my dismay with this woman to my doctor, all she said was thank goodness she wasn't the office manager. Yvonne needs to retire and deal with her miserable self ALONE

I recently started going to Grandview Heights to see Dr. Baies, who is an excellent gp. She came…read morehighly recommended from a woman I know who has been seeing her for years. I was so impressed with Dr. Baies. I've had lots of doctors since I left Ontario, but none have come close to my family doc there. Dr. Baies made me feel secure that I had found my new family doctor. She is a very good listener, she's thorough in her tests and questions, and her guidance on several medical matters have given me confidence in her. I like this clinic too. The nurses are very friendly. It seems they've all been there for a while and there's a feeling that I'm in really good hands when I'm there. It can be quite a wait to see Dr. Baies, I've been told, as she's a very popular doctor. Bring a book and keep your afternoon open. But I've been fairly successful getting in quickly. It's slower during the early afternoon, but I did have to wait over 6 weeks to get in for an annual check-up.

After 5 years of nothing but disappointments dealing with a GP at a different clinic, I am so…read morerelieved to have found Allendale Clinic and Dr. Aransi. The clinic is easy to access and clean. The staff friendly and knowledgeable. Dr. Aransi is very thorough and thoughtful. I'm already feeling much more comfortable in his care! Thank you.

I am sooooo glad my pediatric allergist moved to this brand new beautiful professional Centre…read more Gorgeous entrance, clean and bright washrooms, lots of FREE parking... and if you worked here you could go to the Anytime fitness on the first floor as part of your work day! Just a few minutes off the Whitemud and easy to find. Two Thumbs Way Up!

The doctor over here has been an excellent provider for me for the past few years. They are always…read moreprofessional and have great bedside manners. They are very proactive in getting back quickly with lab results. Front desk staff are courteous, and I would highly recommend this practice.

I've been here twice. The first time I made an appointment over the phone and the second time, I…read morewas a walk in. The reception is great. Very nice, capable staff. I did not have to wait to be seen. It's not their fault that lunatics screaming for pills come barging in creating a ruckus. This could happen at any Medi-clinic, right? At this particular time, the staff called the police and an ambulance was also dispatched. As the law and medical team tried to subdue the perp, I was calmly taken down the hall to have my vitals taken. I was swiftly led into an exam room. By the time I was finished, the skirmish was over and all was calm. It's not really busy at this location, so I may have found a "go-to".

Come here for arrogance and rudeness. The doctor was a know-it-all who clearly wanted us out as…read morequickly as possible--especially when I came to advocate for my 93yo mother. (The rudeness and arrogance trickled to the other staff, although one blonde staff member was always patient and kind.)

I have been seeing my family doctor at Rabbit Hill Medical for many years, and I'm thankful that I…read morefound a clinic that is close to home with care that is a great match for me. I've always found it easy to get an appointment with my doctor, but when she has been unavailable, I've seen other doctors at the clinic (at least four) and been comfortable with them all. Since all my charts and files are kept at the clinic, whichever doctor I see has my history there, and my regular GP can access them next time I see her. The thing I love the most about this clinic is that it is also a walk in, and my doctor reserves a couple of walk in spots a day for her regular patients. When I have had need of walk in services, I've been able to call the clinic when it opens and often get a quick visit with my doctor. I hate going to the doctor, so if I like a clinic, it's worth sharing!

Canadian Blood Services recently moved here from their location by the University of Alberta…read morehospital. I am loving the new location. Bigger, brighter, and lots more parking availability. I usually donate in the late afternoon and getting out at rush hour was never fun at the old location. Now you can jump on the Whitemud or take Gateway or Calgary Trail to make your way home, The inside is very open and airy. They have great all gender bathrooms. They are wheelchair accessible and have push button open and lock which helps with all abilities of people. The staff as usual are great. They have a huge snack counter for you pre and post-donation. Please donate!

The new location is amazing, ample free parking, and easy to access…read more I've made over 50 donations and the staff have always been incredibly friendly and answer any questions I've had. A lot of them know me now, and even say hello by name. Of course there are the great snacks as well. Go save a life!

I've been here a couple times this year just randomly checking in and found myself an understanding…read moreand reasonable doctor. The wait time fluctuates like any other medicentre, I recommend seeing their website for other locations and wait times if you don't like waiting long times. www.medicentres.com. Parking is moderately small and fluctuates as well due to other clinics next to this one. Ex: dental clinic, & dyna life. The staff are pleasant and very helpful to a certain extent. I'll definitely be checking in here when I get sick or until these doctors are accepting new patients to their practice. Anyways, have fun shopping for your own doctor. Remember, be patient, shop around at different locations and you'll find the one who suits your needs. Good luck! ;) I recommend this location for simple check-ups.

My physical retired suddenly, and I was without a family doctor-general practitioner for almost 4…read moreyears. Luckily I'm healthy, so I was not concerned. However, I'm not getting any younger. I was happy to see a new medical clinic open on Whyte Ave. I made an appointment with a doctor who is currently accepting new patients. Doctor Altayeb is very pleasant and most importantly, available. I think we'll get along great. Bright, spacious reception area. As usual, the reception staff is a little stiff. I find this everywhere. Bring your I.D.and Alberta Health Card.

Went in about a month ago to transfer my family doctor, as my previous one is retiring. Explained…read morethat I just need medication's refilled that I've been on for four years, and he told me it would be no problem. He seemed nice, Everything seemed to go well. So I have my pharmacist fax their office like we planned, and my pharmacist gets back a message saying patient must make appointment. After calling the front desk, I was told that they don't fax prescription refills anymore, and that it doesn't matter what the doctor said, that's their policy. So instead of just refilling my prescription over the phone or fax like any other doctor, they would like me to go every month for a scheduled appointment before they will fax my pharmacist permission to refill. Obnoxious

I had to go here once just because my usual go-to Dynalife Dx isn't open Saturdays. I usually go to…read morethe one in Old Strathcona because it is more handy. This location has a much smaller waiting room which can make it very crowded on a Saturday morning when everyone is sick and this is one of the few open on the weekend. When I went it was around noon on a Saturday and most of the chairs were taken and the line-up was about 15 people deep. I only had to drop something off so I didn't have to experience the wait. I did here the front staff tell the woman in front of me the wait was well over an hour though. The staff seemed nice with my limited interaction and there is a ton of parking here.

Seems like a pretty standard facility. Ample parking, a large waiting area, well organized area for…read moregiving blood and good clean restrooms for urine samples and other tests. I've only been here once but I didn't have to wait long and got to see a phlobotomist quickly. This is where things become a bit odd: she was unable to see any veins on my arm (which is odd to me as I've never had trouble with that), so instead she took the blood samples from the back of my hand which was very painful and bruised a bit. But still the appointment went well and if I'm in the area for bloodwork etc. I'd still likely return. Not my preferred location but it works.

Worst place I have EVER BEEN to. I recently moved Edmonton from red deer and didn't have anyone to…read moretake over all the medical doctors that I had acquired in the past 15 to 20 years of living in One Location . so I Figured with the One stop advertising of everyone coming to you all in one building? WOW how can I go wrong?? So I discovered unfortunately, and yes at the risk of sounding racist- if your NOT Chinese - YOU WILL be spoken to and treated like your incompetent and definitely not wanted. I watch these secretaries emotionously offering no suggestions and solutions for a tearstrick and woman who and missed your appointment and desperately needed her life-saving medication refilled. I had to suggest that she asked the pharmacist to write an extended prescription till she was able to see the doctor. The secretaries said absolutely nothing to her and just kept offering of too bad so sad route even lecturing her about keeping her appointments if sooo important!? WOW Secretary's are sooo rude, obvious appalling bedside manner. They are actually not below eye rolling and huffing like abused teenagers when asked to fax a prescription. The very same secretaries who will tell you they couldn't possibly interrupt the doctor to get an emergency prescription refilled ( when u call in from ur pharmacy ) on the prescription that he had already made a mistake on, ( after lecturing me that he was not qualified to change my psychiatric medication like I requested when I go to the pharmacy I realize he had TRIPLED of the dosages of two of my most serious meds - an anticonvulsant and a very delicately dosed pill - I called 811 and confirmed if I had not caught this could I have died - considering not was 3xs over maximum dosage suggested; it was pretty conclusive I would have slowly poisoned course of a couple of days. And as your finally with doctor remember to expect those same secretaries to knock and just walk in and interrupt the doctor at least oh probably three times in your visit. Always speaking in Chinese elaborately getting him to fill out several forms and prescriptions etc. while you're sitting there patiently not knowing what's going on. The gynaecologist they have also felt necessary to actually lectured me in a manner suggesting as if "I was of loose morals" for requesting an immediate internal with pap upon first visit. Dude what we supposed be friend? Go on a date? Do your job. I have medical issues I want you to take care of now I don't have time to mess around I had serious issues I needed dealt with. I asked in September for this - after three ' getting to know me visit's (?!) and booking a ultrasound ?!) I finally got a pap in June!! And I had to call in a week and ask if they even got results... oh oh yeah come in I guess??? then they tell me it's abnormal don't worry though come Back in two years ?!? It could be stage three of four cancer by then ! How about three or six month check in's ??? He also said then upon my complaint of the services of a centre that I should perhaps drive back down to Red Deer when I want to see my own doctors?!? I live in north north Edmonton?! Wtf dr Han acts like he cares and listens, especially at first, but if your complicated medically or have a self esteem that doesn't take lightly to be treated like a secondary human- DO NOT GO! Waste of time and gas money. I swear by the end it wouldn't have surprise me if he was doing tic-tac-toes on that paper and nodding with a thoughtful expression going hmm uh huh it I see .. ‍

I came here on recommendation from a friend of mine and never looked back. Dr. Han actually listens…read moreto his patients and has helped me a lot. Dr Han looks at his patients as people and not just another patient. He does seem to be busy running around between patients but at the end of the day he is a thousand times better than my previous family doctor. The clinic is a walk-in but I usually make an appointment so I'm not sure how long walk-in wait times are.

Man that ECG test was so fast the office ladies didn't know what happened haha…read more.. I would like to thank the ladies at front for their patience in wondering how I slipped in the system but they got me and out within minutes! Very fast and efficient care for checking my ticker Thanks!

I really appreciate that Alberta Cardiology is adopting modern technology to help streamline the…read morepatient experience. There are some great ideas here, but a few technical and operational adjustments would make a world of difference for their patient base. What works well: The automated text messaging concept is excellent. The reminder sequence is very helpful, and the one-click option to add the appointment directly to a smartphone calendar is a wonderful, highly convenient feature. Areas for improvement: Form Links and System Stability: The text links sent to fill out patient consent forms ahead of time appeared to have formatting issues and wouldn't open. As a retired IT manager, I tried accessing the forms manually through the website across multiple devices (Mac and PC) and isolated the network using both Wi-Fi and cellular data, but the site was completely down. It took a few days of periodic checking before the forms finally became accessible. It would be highly beneficial for the clinic to implement better quality assurance testing and monitoring to ensure these digital tools remain stable. Appointment Timing and Door Opening: The automated system asks patients to arrive 15 minutes early. Many seniors value punctuality and will naturally arrive 30 minutes early as a courtesy. However, the clinic doors remained locked until 9:35 AM. While waiting outside wasn't a major issue on a nice spring day, many seniors rely on transit or drop-offs and shouldn't have to wait outside in inclement weather. If you ask patients to be early, it would be a huge help if the doors opened an early to accommodate them. Conclusion: Because this is a cardiology clinic, many clients are elderly or managing stressful health conditions. When automation doesn't work smoothly or doors are locked, it can add unnecessary anxiety to an already stressful day. The tech concepts here are great, but taking the time to thoroughly test the software and coordinate clinic hours with automated messaging would create a much more comfortable, seamless experience for everyone. Additionally, providing a 24-hour blood pressure monitor is a great service for gathering practical data. However, the physical setup of the device could really use some improvement. The unit hangs around your neck, but the tubing hangs completely loose and unrestricted, making it quite awkward to get on with your day. This isn't rocket science or high-tech; simply including a basic belt clip or an attachment to secure the system properly would completely fix the issue and massively improve patient comfort.