So rented snow chains, and guy renting them to us pull out and looked at them quickly, and then singed paperwork and went on our way with rentals. So due to construction road up the mountain to top is only open every 2 hours, for the traffic lined up, so we go there at 1130am, and waited till noon to go up the construction road, and then after that they require chains, so pulled over with everyone, and one end of chain was ripped off, so unable to fasten chains to wheels, so yes should have checked but also should rental place before given me faulty ones. So turned around and had to wait 2 hours, till road reopened at 2pm, and then back to store at 3;30pm, and well at thuds point whole day was wasted, and well travel in night before and leaven next day, so we never go to go up road to see park and trees, and view. So pulled into store to return these, and knowing the small print on paperwork said we should check before leaving, and so i told guy working what was wrong and he saw it and said wow yeah broken, and so I said refund we are getting back we were, and I said how about the rental cost since never could use which as $25 and he said yeah, but let me call and check and they argued on phone and the person on other end maybe owner, was like NO WAY they do not get refund, and asked if we caused damage, and told the guy they are not muddy, to dirt nothing on them, so NO. Well out come worker said the owner said NO, our fault for not reading and checking them like it states, and so WARNING TO EVERYONE try a different rental place, What if something else defective and didn't notice and had put these on our car, and my family and those driving around us could have been in jeopardy. I am from NY, know how to use chains, and drive in snow. But all wanted was my rental back and NOPE, and so ruined vacation and never saw the Sequoia trees!!! read more