Beware of this Dealership. We arrived excited hoping to give Kauai Motorsports / Harley Davidson our business. Unfortunately they dropped the ball in the sales department. Not to mention the mistakes made on our loan caused by the inattentivness of the Sales Manager. We asked the Manager for help and nothing but lies. We will purchase elsewhere. Mahalo read more

We were so excited to find a Harley Store in Kauai! We wanted to buy some souvenirs such as T-shirts, shot glasses and any other items we can find. We asked lots of questions because of all the excitement. Alex was willing to assist until we asked too many questions about the merchandise. Seems like we were bothering her as she was trying to multitask with some paperwork. I happened to check. In on Yelp and there was a 15% off coupon. There was no special writing at the bottom of the Yelp Coupon. Alex told us that the 15% was on the lowest merchandise price and it wasn't for the total sale. I mention to Alex there was nothing listed showing with the terms and conditions of the coupon. She then started having a little bit of an attitude and apparently it's 15% for one item of the lowest price. So just make sure that when you're visiting the Kauai Harley, make sure you check in and make sure you know the rules. read more

Having been in the auto/dealer industry (27 of them in Kauai) for almost 30 years I have extensive background on how this business works from both sides of the desk and it pains me to write this review. Kauai Motorsports is the absolute worse in business and ethics practices I have ever seen. Ever! They reneged on a signed sales agreement and even took my check for the full amount. They never followed up with me to the point I showed up to take delivery of a pre-owned Yamaha street bike and nothing was ready, no one knew anything about it. Since the salesman was fired early on I dealt with the Store manager Nicole. No follow up, no calls, nothing. Only a few texts that she'll get call back or text but never did ...multiple times! Like I said, the worst. I wanted that bike and even agreed to a major "bump" in price but I had to chase them every few days for an entire MONTH! An entire MONTH! I had cash in hand but no more, not ever! If you want a motorcycle buy private or off-island. Nicole is still in the Honolulu frame of mind, plenty of suckers out there. Nicole, this is Kauai ... we no forget easily and the coconut wireless is very efficient. I tried hard to keep the business on Kauai but it seems like they just didn't give a damn. Well, Kauai Motorsports, you blew it big time! If this is how you want to run a dealership on Kauai you will ultimately fail. I'm disappointed in you Nicole and feel like a damn fool for wasting so much of my time and energy wanting to GIVE Kauai Motorsports my hard earned dollars. I'll never ever be back. read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

Let me start by saying that I do not ride motorcycles at all - I simply stopped here to purchase souvenirs for friends that do. With that being said, I can definitely recommend them as a place to shop. The store was clean and well organized. They had a nice variety of items to choose from, as well as a decent selection of sizes. The STAFF WAS AWESOME! They were super friendly and helpful. You should stop by and say hello when visiting Kauai. read more

We stop at every Harley Davidson when we are on vacation This is a nice little store Staff was very inviting and even offered to take out pic for us read more

Every island I visit I always look for a Harley retail location! The staff is so educated and friendly. Honestly one of the kindest Harley stores I've ever been to. They had a ton of merch that was Kauai based. read more

My friend and I rented two motorcycles from here and our experience couldn't have been better. From the beginning Alex was welcoming, super helpful and pleasant over the phone, promptly calling me after I made an on-line request. We rented the Kawasaki w800 and the HD883. The rental process at the start of the day and end of the day was smooth and seamless. Leila and Alex were awesome. The bikes operated perfectly and we had an epic day all over the island. Highly recommend riding up Waimea Canyon! We absolutely loved the bikes but the service was even better. I highly recommend doing business with them! read more

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Couldn't get a rental car, even if I had the $400/day, so I thought I'd try renting a motorcycle. Was riding solo so I went for the cheapest small bike they had. Also Kauai's not designed for tons of speed anyway. I'm glad I did. Little Duke 390 was so much fun, quick and agile. Better on gas too. Smaller bike allowed me to park just about anywhere. After putting 500+ miles on in 4 days, I can honestly say this was the most fun I've had riding. Recommendations: Take the 552 up Waimea Canyon, which starts in Kekaha (I did it twice). Pretty much hit anywhere there's pavement. Helmet is required so go for the full-face shield vs. half helmet. You'll appreciate it when the rain hits you, and it will hit you. Don't forget the sunscreen (I burned the backs of my ankles pretty bad). Staff was extremely friendly and accommodating. Would definitely do business with them again. (Would love to see some sort of pickup/dropoff service implemented, maybe graded pay scale based on how far from the dealer you are) read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

Making reservation for a bike was very easy and the staff were great. Kauai H-D has a good selection of bikes to chose from and my bike of choice, a Harley Fatboy was in immaculate condition. I would not hesitate renting from them again next time in Kauai. read more

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Layla and Alex were absolutely the very best! From start to finish they took the very best care of everything and my experience dealing with them was first class. Renting a bike from them and riding the island was by far one of the best rides of my life. I could not recommend doing this more and these ladies are the absolute best to deal with! Thank you ladies so much! read more

Alex was extremely helpful. Of course, their bikes are fantastic. We rode nearly 300 miles in 24 hours. Conveniently, they lent us helmets. read more

Kauai Harley-Davidson - Hog in the background ... took so many side-streets. Beginning of our ride. Nearly 300 miles. - Motorcycle Dealers Near Me - Lihue, Hawaii

Came in and bought some clothing. lady at the front was incredibly sweet and gave me a discount for working at another Harley and told me to go say hi to service so I walked over introduced myself asked a couple questions but got the impression they wanted nothing to do with me. Couldn't tell if they were busy or unintentionally rude. Definitely could work on some social etiquette in the service & parts department. read more

Our motorcycle rental and ride up to Kulalau Lookout would have been our favorite day on Kauai if it weren't for our helicopter tour. We put 110 miles on a practically new Street Glide. Reservations are a must. I lost my phone (left it in the saddlebag). It was turned in to Alex and she was able to track me down and I picked it up the next day. Life is good and I am grateful. read more

Kauai Harley-Davidson - Let the fun begin. On to Kulalau Lookout - Motorcycle Dealers Near Me - Lihue, Hawaii

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Ok. I am NOT a big fan of motorcycles. This place wasn't even on my radar as I don't think I've ever been in a Harley store before and the vroom vroom sound of motorcycles tends to annoy me. BUT, my guy really wanted to bring back a harley shirt from Kaua'i to wear back home and practically had a heart attack when we first passed it. And what girl doesn't like shiny objects? I was really surprised at how much I liked it. There were a lot of cool things to see on the walls and displays. They had a great clearance section where you could get nice shirts for $12 that used to be $36. And they had large sizes - bonus! I brought my dad back a shirt and he LOVES it. They had a wide variety of t-shirts. The girls who worked there impressed me. They had that edgy very pretty look of rocker girls who kick ass and don't care. And were super nice and helpful. I liked that they were really right on with customers - some guy appeared offended that they asked to see his motorcycle license to rent one. No license, no rental. Seriously people - like you didn't know? Was a fun stop and provided a few photo ops. read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

There were no rental cars available on Kauai at the time we went and Kauai Harley Davidson definitely came through! read more

Kauai Harley-Davidson - There were no rental cars available on Kauai at the time we went and Kauai Harley Davidson definitely came through! - Motorcycle Dealers Near Me - Lihue, Hawaii

Super nice people in here!! Came in here to get a few Harley shirts for gifts and everybody is very nice and helpful!!

Great selection of clothing and friendly staff. They were very busy renting out motorcycles but had staff just devoted to that and one to the register. read more

Great service! Great people! I rented a Harley while on vacation. I am not one that likes talking on the phone so I reached out online and got a speedy response from Alex. She was knowledgeable and accommodating and delivered the information I needed quickly. I booked and later decided I needed a bike with saddle bags to hold our stuff. She immediately got back to me and made the changes happen. Arrived as planned and everything was ready to go. My street glide had only 1k miles and was in mint condition with all the bells and whistles. She introduced me to Jeff that got us fitted with helmets and went over the features of the bike. No stuffiness, just pure professionalism. It's not often that you find a well run business like this. Everything was perfect and I strongly encourage you to try them out for yourself. Fast, fair and definitely friendly. read more

Kauai Harley-Davidson - 2021 Street Glide rental! - Motorcycle Dealers Near Me - Lihue, Hawaii

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My fiancé and I decided to rent a couple of Harley's from Kauai Harley Davidson for a day of Island adventures. We arranged ahead of time with Darlene to pick up a Street Glide and Softail Slim. Upon arrival, we checked in, did all the paperwork and were ready to roll. Both bikes were in perfect condition, clean and well maintained. Darlene and John are super personable and the whole process was as easy as can be. I highly recommend anyone who rides to go to Kauai Harley Davidson, talk to Darlene and John, because they will hook you up with an awesome bike and your adventures will begin. Thank you Darlene and John for such great service and truly having the Aloha spirit. read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

Kauai Harley Davidson Is awesome place to pick up your Harley needs staff is very friendly

Rented a bike for a week since no rental cars were available. Was the best decision ever and made our first trip to Kauai unforgettable. The staff made it easy to rent and reserve the bike. Was hassle free. I have rides motorcycles for 20 years and this was the best ride of my life. read more

I rented a road glide for a week. The bike was in perfect condition and ran great. Check in and check out was flawless. Would definitely rent here again. read more

Rented a bike for a few days here. Had a great experience. Staff was super nice, process was clear and they do 50% off for days they are closed. Pretty sweet deal if you plan on renting over the weekend anyway! read more

Wanted to buy a bike Financed. All the used bikes on the island were not in good condition. They found me a bike out of state and finance me. The bike was 2013 Dyna. Love the bike. Love this place. I was working in Kauai for 4 months. Once I went home I took the bike with me. It's my favorite bike. read more

Bikin' with the Ball & Chain My wife surprised me with a gift of a full day hog rental from this dealer. I never have rented a bike before and expected to get some old junk. Boy, was I ever wrong. The bike I received was brand spanking new Heritage Soft Tail Classic FLSTC with a fuel injected 93 cubic inch engine, a 6-speed box and absolutely, cosmetically perfect. The bike ran perfectly and easily navigated the hilly island with power to spare. I was kinda hoping to have it to myself for the day, but the boss also wanted to go too (darn). She has never ridden on a bike before and had always poo-pooed the idea of riding with me back home. This time I have her to contend with as well as this beast of a bike. Great ride, great day touring the entire island - up to the barking sands (the only place you can hit 6th gear), up the canyon, out to Hanalei. It was a full day in the sun. We had a blast and had the bike back at 4pm. All I had to do was spill 15 bucks of gas in. The staff at the shop were super nice. No hassles, no hidden charges or anything. It was easy out, easy in. I'd do it again in a minute. read more

Purchased a bike from them. Danny and the retail shop are customer oriented. Larry and the repair shop are not. Bike is currently at another shop after a bad experience here. read more

My husband was intrigued when we saw an add in Hawaiian airlines in flight booklet regarding harley rentals so we knew we had to at least visit the place once we got on island. Located right on the side of the highway, we saw all these bikes parked outside a small shop and sure enough it was Kauai HD. The shop was small but very well kept. The staff always seemed busy, but never too busy to help you. They offered to answer questions and show us around which was very nice/friendly of them. The store had a lot of Kauai HD merchandise in case you're in to that. After chatting about the rental and only having one day left on island we opted to pass this time around but maybe next time! read more

Kauai Harley-Davidson - Store front - Motorcycle Dealers Near Me - Lihue, Hawaii

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Bought some shirts, a hat, and a bell for a friend, was all good and no complaints here

Rented a forty-eight for the day and wish I had done longer!! Great service at the desk, everyone was friendly and helpful. After some paperwork we were ready to ride. Bikes were in great condition and the return was quick and easy. With the bike you get a skull cap helmet (I think I saw one close faced helmet in the choices). There are a lot of beautiful places to ride. Oh, and wear sunscreen... read more

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Rented and brand new 2020 street glide.. great rental experience. The pricing was very reasonable and the riding was great ! Highly recommend going and getting a bike wile in Kauai. Only downside the bikes are so new they don't have any back rest installed.. read more

If you're feeling the effects of COVID or not I can highly recommend sitting on 73 steel horses and taking full advantage of the quiet roads with amazing views of Waimea Canyon. With the most accommodating staff members making it an absolute breeze from booking, hiring and riding off into the sunset! Special thanks to Alex she was a total gem and just wanted me and my girlfriend to feel freedom at its fullest. Thank you Harley Davidson Kauai read more

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Excellent experience all around. We rented a 2017 street glide with the tour package..Extremely comfortable ride!! The best way in our opinion to experience the beauty of Kauai. Best 10 yr anniversary gift. The customer service was also excellent from behind the counter, to the bike techs!! Will return for sure! Our friends are looking forward to have the same great experience in July.. read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

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Absolutely the best Harley Rental place I have ever rented! If you ride and your in Kauai, you ABSOLUTELY must rent and ride! Don't let the weather scare you, it'll quickly pass and you'll kick yourself. Way too much amazing stuff to see. Everywhere is a calendar photo. These people will take care of you, rent you a great bike (mine was a 17 Road Glide with nearly no miles). Huge thanks from Texas and you can bet your butt I'll be back! read more

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Super friendly staff and a great selection of shirts. Had to grab a Big Island tee as a souvenir and this place did not disappoint. Talked island life and ridin' during checkout. Harley folks never disappoint -- walk in a H-D shop and you're gonna walk out with a smile on your face. Check 'em out! read more

Smaller location with not a lot of bikes to see, but The T-shirt collection was quite nice with a lot of options. The staff were friendly and eager to help in any way they could. Nice smaller faculty with good character. Worth the stop if you like Harley and remember it is the western most Harley Davidson in the world! read more

Given that two of the other reviews on here were very negative, I was a bit apprehensive about renting a bike, but, seeing as they are pretty much the only game in town I decided to plunge ahead and hope that the negative experiences were an aberration. I stopped in on Sunday, talked to a young lady who took my info (and my money.) She took me outside and "Ratman" showed me a '14 SoftTail Classic (?[I don't really know from Harleys]) and they let me do a few figure 8's in the parking lot. My cruiser at home is a Yamaha Stratoliner, which is similar in style, with a few minor differences in the controls. I reserved the bike for Monday, and, when I got there, it was gassed up and ready to go at 8am. The bike was in brand new condition. There was one tiny scratch in the paint that I didn't even notice - but the guy doing the inspection (Trevor?) did, and wrote it down, along with minor scuffs on the floor boards. The bike runs a little differently than my Yamaha, and seemed to have a little less torque, but I had no complaints. Didn't vibrate, overheat or have any other issues - clutch, shifter, brakes all worked perfectly, as did the signals, gauges etc. Did the usual run up to the Waimea Canyon Lookout, down the other side, out to the end of the road on the West side, back to Koloa and back to Lihue. Encountered a little traffic in and out of Lihue, but most of the ride it was just me and the highway. Rowdy checked me back in, in about 5 minutes, and that was it. No hassles, basically brand new bike, and beautiful roads and scenery. One note: if you like a faceguard - the rental helmets are all half-helmets. The bike I rented had a good sized windshield, but it can get gusty on the island and if you are used to cruising in a 3/4 or full face helmet (like me) it's gonna be windy. After about the first hour of settling in, I put in my earplugs and the wind didn't bother much (the motorcycle sounded/felt better too!) And finally, even though they are a Harley dealer, and I'm not a regular Harley rider, there was none of the Harley BS that you sometimes encounter - I think they actually sell some japanese bikes, there too. If I come out here again, I'd probably give them another go. read more

Kauai Harley-Davidson - 2014 Harley SoftTail I rented from Kauai HD - Motorcycle Dealers Near Me - Lihue, Hawaii

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Great dealership. Staff was very friendly and bike was exactly what I reserved and was in great condition. I've been to some very large dealerships on the mainland and didn't get half as good service. We had a large group hat needed bikes and they made sure they could accommodate all of us. I know all of the Iron Circle Members that made the trip were thankful for your hospitality. Thank you Darlene and John! read more

Kauai Harley-Davidson - 2018 RoadGlide - Motorcycle Dealers Near Me - Lihue, Hawaii

My wife and I were looking for 1 fun thing to do to finish off our kauai adventure. After looking at several other options we decided to rent a bike from kauai harley. Best decision we have made in a long time. There is absolutely no better way to see this beautiful island then from behind the set of handle bars. It was absolutely amazing. The service was excellent and rowdy did everything he could to make our trip even better. I plan on recommending this to everyone I know when they come to the island. We were given a 2014 street glide. Possibly one of the best bikes on the road in my opinion. The bike performed flawlessly and was a real pleasure to ride (and this is coming from an older street bike fanatic). If you are looking for something different from the rest of the cookie cutter tourist crap, rent a bike and ride the island. You will not be disappointed! read more

Kauai Harley-Davidson - Motorcycle Dealers Near Me - Lihue, Hawaii

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I had a very pleasant experience renting a bike from KHD. The staff was very helpful and efficient throughout the entire process The bike, Heritage Softail, was in great shape, well maintained and a dream to ride across the island. Very pleasant, very positive experience, and a highlight of our visit to the island. We will do this again read more

Bought coffees mug, broke on first mug of coffee email store no response.....none of my H.O.G. Friends know not to purchase from Kauai HD