I definitely do not recommend. They obviously don't want/ need business. I called to become a new…read morecustomer. I spoke with Shirley first, who told me I would need to speak with the office manager, because they won't drive in pasture land. I found that strange. I spoke to the office manager ( I think her name was Peggy) , and explained we are usually filled directly over our 4 ft fenced yard. They pull around the back of our house ( still on our property as we are on acreage), and reach over the 4 ft fence to fill. She told me it was $125 fee to safety check, to which I agreed. Then she told me she would have to send someone out to see if they would be able to fill it first, due to having to pull in behind our yard fence through our pasture . Again I explained, we are on acreage.. and our home and land are built up where the butane tank is. I honestly felt like I was supposed to beg her to have someone come out to our house. We are 6.2 miles from this business. It should not have been a huge ordeal , like these ladies made it out to be. I was transferred back to Shirley, and I asked for a time frame of when someone would come out. She was rude and talked to me as if I was ignorant, and said "well it's definitely not gonna be today." I was taken back, but just responded with that's fine. I'm not in any hurry. I just need a heads up, as we own a business, and I need to be home to open our gate and show them everything. Shirley said that someone would call me when they were en route to our house. plenty of heads up there. I agreed, but had a bad feeling about it... so I called another company immediately. While I was on the phone with the other company, Peggy called me once again and asked me to return her call. I returned the call to be told that she had her field guy look at our house on a map, and they definitely won't be able to service us. I told her that was fine because I had actually just called another company anyways. Our home isn't new. It's 22 years old. Nobody has ever had any issues filling up our butane tank. I added a picture of how far they would have to reach over our fence. Also, their safety check fee was three times what the next company is actually charging me. I don't really care about the cost honestly, but I do care about how they treat customers and they are a huge disappointment in customer service.These people were downright rude, and not accommodating at all. I would definitely look elsewhere if customer service is important to you. They refused to even send anybody out, after looking at our address on a map.

This company is absolutely the best! I've worked with several different propane companies in the…read morearea now and the service from these guys is amazing. Our residential tank ran out of propane just hours before a winter snow storm was coming to Houston and we were not a current customer but when I called and expressed my concern for my kids and the storm, they were quick to tell me they would do their very best to fit us in today. Within minutes, they had a service contract emailed to me and then added me to the schedule for the day. They not only arrived within hours in the same day but were able to tell me what needed to be repaired but was able to fill the tank to get me through the storm until repairs were completed. Green's Blue Flame will be our service provider from now on. We are so thankful they were able to get us through the storm. We highly recommend them for any residential service.

I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Great pit stop on a long road trip! They have quite loa little bit of everything. From home goods…read moreto fun drinks to fresh food and fudge and a gift shop. I got the chopped brisket sandwich as I have heard it was THE thing to get here and it was pretty good. Good flavor and a good portion size for a good price. I also appreciate how there is a lot of fruit and meat/cheese snacks to grab in addition to the more classic jerky and nuts traditionally found at gas stations. Plus the gas is the cheat around! The fudge I tried was definitely hurt-your-teeth sweet, but fun to try nonetheless. The merchandise section is full of their branded merch, which is a fun gift for friends! The home goods is also pretty well stocked, and the regular gas station drink/candy/snack section is very well organized and has a TON of options. Also, what they say is true....the bathrooms are impressively clean! Best road trip pit stop we've had. It definitely gets a little loud and crowded, but I have been wanting to try Buc-ee's for awhile and this fully met my expectations!

This was my first ever time at at Buc-ee's! And WOW! This place is wild!…read more We stopped by around 1:30pm on a Thursday and it was a mad house. Every single gas pump was taken; we had to park the car pretty far out in the lot. And inside was full of people. But wow! What an experience. I had seen videos of Buc-ee's but nothing can prepare you for being there in person. It is huge! And there is literally anything you could ever dream of. From houseware, to decor, to clothing, to camping supplies, to pool noodles, to grills, to animal toys, travel items, to literal cow hides! I was walking around just shocked. And then you get to the food area. Tons of flavors of beef jerky, candy, and popcorn. It goes on and on. It is definitely an experience. We left with a few items and no food since we had just eaten, but a time was had! Every employee we ran into was friendly and helpful. You could spend a ton of time in there and still miss something. So glad I got to finally experience a Buc-ee's!

Garden dept. today. Got some bricks out of the display that was clearly marked $.25/each. We get to…read morethe garden dept. checkout and the lady( Gwyn)says that they're $.59. I said that the sign said "$.25/each". She's says "no, the red ones are $.25/each". I had to carry them back and get the red ones, which are also marked $.25. Then she won't let my wife pay for the supposed right ones while I go back and get them. She says "I'm not ringing them up until I make sure that he gets the right ones." Like I'm going to pull off the big brick heist by taking the wrong ones which in fact, aren't the wrong ones. I get it that it's hard to get competent help but maybe a little training is useful. I understand that it's hard to teach someone common sense . Another issue, in the lumber yard, they have all the lumber carts parked in front of the pressure treated 2/4and 2/6. Difficult if not dangerous to have to climb on top of the carts to get one of the more common items of dimensional lumber. Management is really setting the store up for trouble there.

Ordered some laminate flooring for the ENTIRE home (probably an $8000 job). Tried to get the person…read moreout to measure the home for the amount of flooring to be delivered. At first they were suppose to call within 24 to 72 hours to confirm the date and time. They never called. I had to call the store. The store called back within minutes to say the service person would call me the day of my service between 6am and 8am to let me know when they are coming that day. It is now 9am and they have not called. I guess Home Depot really doesn't want this size of job. I am off to Floor & Decor. Too bad, I never had a problem before with Home Depot Cheryl S.

This family owned business was a lifesaver for propane refills after Hurricane Beryl. Sometimes a…read moreline but moved fast. Though I'm sure they were stressed they didn't show it-friendly service. Better refill price than most exchange kiosks at least for 15 gal. They also have all size tanks, valves other items for propane use for grilling. Support this small business!

Had to get two 30# RV tanks filled. Guy doing the work was amiable and helpful. They are local and…read moreseem to have a good selection of propane parts there.