I'm writing this review to bring serious attention to an ongoing issue at both the Bridgeland and…read moreTomball Tractor Supply Co. locations regarding the use of the pet wash station. Every time we've made the effort to drive out -- often 30 minutes each way -- with our baby and our dog, we've been met with repeated refusals from employees to use the pet wash. The excuses vary each time: "It's under maintenance," "We're about to close," "Someone else is using it," or vague reasons that feel more like avoidance than valid operational concerns. On several occasions, we weren't even allowed to check the pet wash ourselves to verify the claims. It's extremely frustrating and frankly feels like the staff simply doesn't want to deal with customers using that service. As loyal customers who have chosen TSC for both pet supplies and convenience, it's incredibly disappointing to receive this kind of treatment -- not once, but multiple times, across different locations. The lack of accountability and consistency in customer service is unacceptable. I hope this review brings this issue to the attention of store management and the corporate team. The pet wash is one of the advertised features that brings people into your stores -- please ensure your employees are trained to either provide the service as promised or communicate honestly and respectfully with your customers.

Tons of parking!!! we come here regularly for bales of hay for our sheep. I will say that they do…read moresupply a lot of the FFA kids in the area so if you were going for hay, please call and ask if they have some prior to going. I've put myself in a couple pickles before. The service is great whenever I get bales of hay, they help load them into my car, which is crazy cause I'm so used to having to throw them in the bed of my truck and now that I drive us to sedan it's a lot harder to load. They have great prices. They have a huge selection on feed for your animals. They even have food for your dogs if you'd like to look at ingredients I know my sister-in-law comes to this location as well to buy food for her Frenchies. I love tractor supply would definitely recommend the store if you have any farm animals that are not on a commercial levels scale or if you have dogs or if you just want some Christmas decorations, it's crazy they have a farmhouse style for decor.

I definitely do not recommend. They obviously don't want/ need business. I called to become a new…read morecustomer. I spoke with Shirley first, who told me I would need to speak with the office manager, because they won't drive in pasture land. I found that strange. I spoke to the office manager ( I think her name was Peggy) , and explained we are usually filled directly over our 4 ft fenced yard. They pull around the back of our house ( still on our property as we are on acreage), and reach over the 4 ft fence to fill. She told me it was $125 fee to safety check, to which I agreed. Then she told me she would have to send someone out to see if they would be able to fill it first, due to having to pull in behind our yard fence through our pasture . Again I explained, we are on acreage.. and our home and land are built up where the butane tank is. I honestly felt like I was supposed to beg her to have someone come out to our house. We are 6.2 miles from this business. It should not have been a huge ordeal , like these ladies made it out to be. I was transferred back to Shirley, and I asked for a time frame of when someone would come out. She was rude and talked to me as if I was ignorant, and said "well it's definitely not gonna be today." I was taken back, but just responded with that's fine. I'm not in any hurry. I just need a heads up, as we own a business, and I need to be home to open our gate and show them everything. Shirley said that someone would call me when they were en route to our house. plenty of heads up there. I agreed, but had a bad feeling about it... so I called another company immediately. While I was on the phone with the other company, Peggy called me once again and asked me to return her call. I returned the call to be told that she had her field guy look at our house on a map, and they definitely won't be able to service us. I told her that was fine because I had actually just called another company anyways. Our home isn't new. It's 22 years old. Nobody has ever had any issues filling up our butane tank. I added a picture of how far they would have to reach over our fence. Also, their safety check fee was three times what the next company is actually charging me. I don't really care about the cost honestly, but I do care about how they treat customers and they are a huge disappointment in customer service.These people were downright rude, and not accommodating at all. I would definitely look elsewhere if customer service is important to you. They refused to even send anybody out, after looking at our address on a map.

This company is absolutely the best! I've worked with several different propane companies in the…read morearea now and the service from these guys is amazing. Our residential tank ran out of propane just hours before a winter snow storm was coming to Houston and we were not a current customer but when I called and expressed my concern for my kids and the storm, they were quick to tell me they would do their very best to fit us in today. Within minutes, they had a service contract emailed to me and then added me to the schedule for the day. They not only arrived within hours in the same day but were able to tell me what needed to be repaired but was able to fill the tank to get me through the storm until repairs were completed. Green's Blue Flame will be our service provider from now on. We are so thankful they were able to get us through the storm. We highly recommend them for any residential service.

I've been going to Katy Hardware at least 20 years. Today I received great service from the lady's…read moreand gentleman that helped me. Very easy to figure out where everything is. Great quality tools, and the lumber was what I needed. Will be back!

This is my favorite hardware store. If you are looking for something, they walk you right to it…read more They don't just point and leave you to search. If you are trying to create or repair something, they have suggestions. This is what a hardware store was in the past and needs to be again. Everyone is always so friendly, knowledgeable and helpful.

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

Garden dept. today. Got some bricks out of the display that was clearly marked $.25/each. We get to…read morethe garden dept. checkout and the lady( Gwyn)says that they're $.59. I said that the sign said "$.25/each". She's says "no, the red ones are $.25/each". I had to carry them back and get the red ones, which are also marked $.25. Then she won't let my wife pay for the supposed right ones while I go back and get them. She says "I'm not ringing them up until I make sure that he gets the right ones." Like I'm going to pull off the big brick heist by taking the wrong ones which in fact, aren't the wrong ones. I get it that it's hard to get competent help but maybe a little training is useful. I understand that it's hard to teach someone common sense . Another issue, in the lumber yard, they have all the lumber carts parked in front of the pressure treated 2/4and 2/6. Difficult if not dangerous to have to climb on top of the carts to get one of the more common items of dimensional lumber. Management is really setting the store up for trouble there.

Ordered some laminate flooring for the ENTIRE home (probably an $8000 job). Tried to get the person…read moreout to measure the home for the amount of flooring to be delivered. At first they were suppose to call within 24 to 72 hours to confirm the date and time. They never called. I had to call the store. The store called back within minutes to say the service person would call me the day of my service between 6am and 8am to let me know when they are coming that day. It is now 9am and they have not called. I guess Home Depot really doesn't want this size of job. I am off to Floor & Decor. Too bad, I never had a problem before with Home Depot Cheryl S.

This family owned business was a lifesaver for propane refills after Hurricane Beryl. Sometimes a…read moreline but moved fast. Though I'm sure they were stressed they didn't show it-friendly service. Better refill price than most exchange kiosks at least for 15 gal. They also have all size tanks, valves other items for propane use for grilling. Support this small business!

Had to get two 30# RV tanks filled. Guy doing the work was amiable and helpful. They are local and…read moreseem to have a good selection of propane parts there.

This is by far the best Butane/Propane company around. Very customer service orientated and always…read morethere for the people. In a small town such as Bellville this company has been around 70 years and this speaks volumes. I highly recommend this company and if you have any questions they are always happy to assist. This is a family company that holds family values and is very reliable and trusted

From the owner: Trusted butane company since 1955…read more "Bellville Butane Company (BBC) is a family-owned business that has served Austin and surrounding counties for over 64 years. BBC was established in April of 1955 by Earl R Meyers, Jr.. His son, Danny, started working in the business with his dad in July of 1976. Danny purchased the business from his dad in 1991 and continues the family tradition that his dad started by serving his community the way his dad did, by providing personal service at a competitive price. BBC is a strong supporter of local organizations and is proud to give back to the community. We know that God has richly blessed us. We have made many friends throughout the years and look forward to making many more. We hope you will become a part of the BBC family