1. Katrina Skin Studio

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Manchester, MO

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Katrina Skin Studio

5.0 (1 review)
Open • 9:00 am - 3:00 pm

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2 years ago

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The Lash Lounge

The Lash Lounge

3.5(61 reviews)
4.9 mi

The Appointment making processes was seamless. I called and spoke with Leah who was very helpful…read morein getting me scheduled for the service i needed. The day of Leah checked me in and got me the paperwork that explained the process and answered any of the questions I had. it was a super easy process. Abbey, my stylist, came and got me from the waiting room and we went through my history and what I was looking for with my lashes. We did decide on the hybrid lashes for the look I was wanting. I never do much for myself, so after my wedding when I sat I how much I love fake lashes, I had to try extensions. I loved the relaxing atmosphere, the girl chat time (that I normally don't get being a mom to 4 boys and 1 girl) and I love how the made me look! I am getting my first set of fills tomorrow! I am super excited!

Couldn't be more disappointed with the customer support and the job itself. These photos were taken…read more5 minutes after the appointment. When called to see what they can do to fix this, the manager proceeded to say there in house before and after photos were perfect and they wouldn't do anything to fix this. When I mentioned I had literally just walked out of the store she said we messed with the eyelashes and she must've been crying and messed up the lashes. Mind you we literally just walked out. Then she starts yelling that everything is perfectly fine and then she just hung up on me! Once I called back she front desk person said all the sudden she had a "corporate meeting" and she cannot take a phone call anymore. If I could give a 0 star I would this isn't how you run a business or treat customers.

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The Lash Lounge - Indulgent atmosphere

Indulgent atmosphere

The Lash Lounge - Storefront

Storefront

The Lash Lounge

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Amazing Lash Studio

Amazing Lash Studio

2.9(32 reviews)
5.0 mi
•$$

It has been one week since getting the lashes applied and I'm a bit disappointed with how they've…read moreheld up. I think the lashes looked great at first, but only ond week in and it looks as if well over half the lashes have fallen out (they said they should last about 3 weeks). It looks a bit odd to see obviously sparse areas on my lids. I've completely followed up with proper lash care as well (using oil free makeup remover, brushing the lashes out, etc.) I think ALS is a great option for a more affordable alternative, but the quality is probably not as great as other salons. For instance, there were no options for lash material (ex: many other salons use mink to offer a lighter, more natural look, whereas this salon only offered synthetic). In addition, my technician only spent 40 minutes applying my lashes when it generally takes 2 hours. If you're looking for a place that is cheaper and will take asap appointments ALS is a good option, but if you are getting these for a special occasion (wedding, graduation) I would go with a nicer salon!

To preface; every time I show up for an appointment I wait for about 10 minutes after my…read moreappointment time for my lash technician to be ready. I am patient and understand clean up in between appointments that's not the point of this review. My original refill appointment was a week before my rescheduled appointment this past Wednesday, sept. 12. I rescheduled because I was not feeling well the week prior and was trying to be precautionary. I told the lady it would be about a week and a half longer than I usually wait and she said she will just do what she can and then I may have to do a mini fill sooner than I normally would, fine. The day of my appointment I missed my turn into the plaza and called the front desk about 5 minutes prior to my appointment start time to let them know. When I arrived at 3:00 on the dot you would've thought I walked in with a mask on my face. I was greeted by a desk full of personalities that shouldn't work with the public. Eventually after standing waiting for an employee to acknowledge me one of the girls asked if I was Alyssa and that I could wash my lashes and have a seat. I wash my lashes with your product prior to coming in and I guess that was a problem to them? I sit and wait a while and finally my lash technician comes out; after the start time as per usual, no big deal though I don't think anything of it at the time. She says I have more fall out than usual, naturally I know this and already brought it up I figured the front desk would have communicated that days prior. The lash tech was trying to go so fast as to get as many eye lashes on me as possible she kept jabbing me so obviously I flinch. That's a problem to her and she tells me I need to stop shaking so she can do this as fast as she can. I apologized for reacting to tweezers hitting my eyelid and told her if I am shaking outside of that it is because I have very bad anxiety and I cannot help it. She responds with idk maybe you should count sheep or something. At this point I was so upset I just wanted the appointment to be over. I obviously would shake more after this interaction occurring. The hostility during my lash session from my technician was so thick I was fighting tears so I wouldn't piss her off any more. I found myself not breathing trying to hold still. It was very uncomfortable. Finally she slams her tools down next to my face and says "I'm done I quit I can't do it any more". I didn't even care at the time, I just wanted to get out of the building without having an anxiety attack without someone I am comfortable with there. I payed for my services and cancelled my membership and left. the experience made me physically ill to the point I had to run over to the book store across the parking lot so I could have a bathroom to vomit. When I looked in the mirror I realized that my lashes were looking weird. She tried, I'll give her that. Half of my left eye was bare and she didn't use the correct length on any of it. I figure whatever I will let them naturally fall out over the next 2-3 weeks while I find somewhere else to start over. The next morning I woke up to piles of extensions laying on my chest. It is now Saturday,3 days after, and more than 50% of what the tech put on has fallen out. I have never used amazing lash studio prior to this past couple of months. I just moved from out of state and have been trying to find my new place to go. This is not it.

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Amazing Lash Studio
Amazing Lash Studio
Amazing Lash Studio - Come Celebrate Your Big Day With Amazing Lash Studio Chesterfield! Call today to ask about our group booking options 636-735-3557

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Come Celebrate Your Big Day With Amazing Lash Studio Chesterfield! Call today to ask about our group booking options 636-735-3557

Gangnam Spa

Gangnam Spa

3.8(6 reviews)
1.1 mi

I've never had a facial, but I really wanted to treat myself & my fiancé to a luxurious and…read morepampering experience. So, when I found a Groupon, I bought it immediately. The Groupon was $167 (original price $600) for two 90 minute VIP dermaplaning facial treatments with chemical peel and extra massage. It was a bit difficult to schedule an appointment for both of us at the same time, and they put us in separate rooms.. that was the only downside of the experience. Everything else was great! The girl who did my facial was Carley, and she was SO good at her job. They give you a wrap towel to change into (if you would like, would recommend doing so), and the bed you lay on is warm and heated. I have never been so pampered, and I can see why people do this regularly. The upper body massage, from the face to the neck to the upper back to the arms to the hands, while cleansing and moisturizing almost put me to sleep. After dermaplaning, the skin on my face felt like a baby's bottom. The chemical peel was a bit uncomfortable (it's supposed to be tingly), so I don't think I would get this part again. My face was absolutely glowing after the facial and even the next day. My fiancé admittedly enjoyed the experience as well! I can't wait to take my friends and family here in the future!

I called this place to get information about Pico Laser and chemical peels. (I'm kinda new to STL…read moreand am having problems finding a dermatologist who has the Pico Laser. They've been saying to look at med spas.) Unfortunately, I couldn't understand the Gangnam Spa worker very well and felt bad that I had to keep asking her to repeat herself but mostly she only gave me pricing information but didn't seem to know much about the procedures. She offered their website as proof of their expertise but that is also lacking real information. They offer several Groupon specials. She recommended I come for a consultation ($50). So, no help from her! I would think a company would want someone answering their phones to know more about the business...

Photos
Gangnam Spa - Scarring from IPL at Gangnam

Scarring from IPL at Gangnam

Gangnam Spa
Gangnam Spa

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Katrina Skin Studio - skincare - Updated October 2026

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