I had been going there for about 2 years. All was good until they decided to charge an amount that wasn't even posted. When I questioned it she lied right to my face. No thank you to and will take my business elsewhere. read more

I asked for a soak off. They ripped the nails off and it hurt. She laugh and said beauty hurt. My nails have strands of my nail lifted up so they keep getting caught on everything. I still have acrylic on my nails. They have a 2 an a half star review an they don't even live up to that. read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

Not even 24 hours my $65 fill (plus a $15 tip) nails have gone to complete crap. I emailed owner and she apologized and said she would refund me by end of business day. I waited and waited. She decided she did not want to refund me after saying THREE times in message that she would. I ended up called and the owner, Katie, SCREAMED AT ME. saying did not give her anytime insinuating that I'm insulting her by saying my nails are not holding up. Then becomes MY fault my nails are not holding up... AFTER saying three times in message she will refund me. This business is solely run through a personal non business Venmo account which is very shady to me! I had my debit card and they refused to take it. Make you download Venmo to pay!? Only GOOD thing to be said about this place is that the nail tech (Mya) took so much time and care on making my nails "perfect" for me. I would have been highly satisfied if they held up for at least a week. I get nails aren't going to be stay perfect. But 24 hours an acrylic set should NOT look like this. Weirdest part is she added my husband on Facebook to be friends with him?! read more

Paid $20 just to have my nails painted and my 3 year old easily could have done a better job. The nail technician rushed through it as if it was an inconvenience to her, and was not personable at all. **Katie the owner reached out apologizing and offering a full refund for my experience with was very sweet of her to do. read more

Just one word rude!! They overbooked themselves and every person coming thru the door they told them straight up to leave. They kept switching people in the middle of doing my nails, I asked for French tip the second I walked in, and when they switched nail techs she told me she can't do French tip because my color was too dark??? And then said that if I wanted to do French tip I should've asked for it earlier and told me she won't do French tip period. Just such rude behavior all because they overbooked themselves. ‍ read more

I just got my nails done at Katie's nails The service was excellent and my nails are gorgeous. Tom my manicurist is awesome. Next year on vacation I will definitely come back. read more

Katie Nails - Just got my nails done at Katie's Nail. The service was excellent and my nails are gorgeous. - Nail Salons Near Me - North Conway, New Hampshire

amazing service, great staff very welcoming and kind. the business is run very well and they have tons of options for colors read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

Katie is the best nail technician around. Their staff is amazing very very friendly service.

There truly is not a better place to get your nails done in the MWV than Katie's. I was living in NYC up until last spring and I had a favorite salon in Brooklyn that I never minded spending a pretty penny on because the work was so beautiful. Mind you I'll be in the chair for almost 3 hours and I'd spend at least a $100, but it made me feel so self confident. Never did I ever think not only would I find someone with enough patience and talent around here, but also is so hard working. Kate is a super mom, always putting her children first and it's so inspiring. I'm in and out of her chair usually in just under an hour and the art she does is just out of this world! This set was $75 - dip + design + gems! Couldn't be happier to be supporting such an awesome mama, but this really takes the cake! read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

See all

will never go again! Rude, but at least it wasn't just to me. price was excessive. I pay $40 in Florida for a gel French pedi. I was charged $40 for the pedi + $25 for gel and French! ridiculous and I asked several times, " $40, right?" and he only nodded yes. He already knew French and gel! awful experience!! read more

Left with bloody cuticles & polish left on my toes. Also tried to manipulate my baby sister into getting add-on's behind my back. As soon as they realized we weren't interested in extra treatment, we were given terrible treatment. Both mani & pedi were under 15 minutes. Shameful. Don't waste your time or money. read more

Walked-in for basic manicure. The wait was longer than what it took for the manicure. First time I've ever had 15 minute manicure ...... and it shows! Probably worst manicure I've ever had. Maybe since she is use to doing acrylic nails she forgot how to do a basic manicure. No lotion applied, no nothing and cotton fuzz in the polish. I give it 2 days before polish starts chipping. read more

Terrible service. My nails were done in about .5 milliseconds and they were rude. One of my nails is lopsided and the tips of my nails were so sharp I could have poked my eye out. No thank you never going again :) read more

Okay. Took forever. Had to fix them twice. Still don't look blended. Obviously will not be back here again. No need for them to tell me not to come back. Very rude and condescending people here. As you can see it's not even blended correctly. read more

Katie Nails - As you can see. It's not even blended correctly. - Nail Salons Near Me - North Conway, New Hampshire

This happened a couple months ago. I was a walk in and grateful that there was a salon that took them. I got a manicure and pedicure. I'd been going here pretty consistently and was happy sometimes but sometimes not. Nonetheless they took walk ins. I noticed that my nail beds had been getting thinner and my nails were breaking off and splitting in between appointments. I had a feeling this was because this salon used a nail drill to remove gel polish. So this time I opted for real old fashioned nail polish. Something I've been using for over THREE DECADES . I got my pedicure first. My technician was in a poor mood and seemed personally offended that I chose real polish over gel. I was done in less than 15 minutes. This made me mad because they're not cheap and pedicures really are where I can relax. I was not happy or impressed by this. Next was my manicure and again I got a bit of a difficult time opting out of the gel polish but like I said the drills were damaging my nail beds. This technician I'd used before so I was shocked when I saw the end results. I hadn't been paying attention but it sure didn't even look like he did two coats which I'm sure he did. I payed. I tipped. I left. Now let me first off start by saying I'm 47 and I've been getting my nails done since I was 12 years old. I also can do my own nails so I'm very very familiar with what a good manicure is and ISNT. The next morning I looked at my nails and the polish was already chipping. Not only was there a thick border of unpainted nail around my nail bed but now the polish is chipping off less than 24 hours after I paid a professional to paint them. So I decided to call them hoping they would make this right by offering to fix them. Instead they tried to tell me the polish was chipping because it was not gel polish and they tried to tell me this yesterday. I was pretty shocked they thought that I somehow didn't know any better. I know a good polish job and I should be able to get two weeks with a great top coat but to not get 24 hours and then to be blamed for what was just simply a really poor job was ridiculous. I will not be going back there and if someone asks me I will tell the truth of my experience. read more

I have been coming here every time I'm in New Hampshire for vacation for the past 4 years. I never had a problem. Didn't always love them but were never terrible. A few days ago I came here and got the dip on my nails for the first time ever. The girl spent maybe 15 mins doing them and even when she was doing them I asked questions because I couldn't believe it was the final Product. I was supposed to get a pedicure but opted out when my nails turned out crappy. I understand it's hard to find workers but she didn't care at all. I also told her I wanted them really short and she didn't listen. They're lumpy and just terrible. If I go back I'll request someone else . The pictures I uploaded are nails that are only 3 days old. read more

Katie Nails - Terrible and lumpy - Nail Salons Near Me - North Conway, New Hampshire

See all

Had an appointment at 1:30, didn't get started until 2:30. The guy that did my nails did it so quick, and it shows. My nails are already cracking and chipping and I got them done less than 72 hours ago. He barely smoothed/them down so the dip is all wonky and wavy and a few nails don't have top coat on the full nail. I won't be going back. read more

I got a french gel manicure with glitter. I think she did a good job except for the fact she rushed through the tips of my french. she was quite snotty during the whole thing running around the salon and talking on the phone stopping midway through the manicure. while she did do a pretty good job I felt very disrespected because though I am a minor I do not deserve to be treated like I am 8. read more

Katie Nails - the manicure - Nail Salons Near Me - North Conway, New Hampshire

Not good and will not be back. I went twice recently. The first time I got a regular manicure/pedicure. It was not well done and very rushed. I was in and out in HALF AN HOUR. That pretty much says it all. Last week I got a dip and a deluxe pedicure. The pedicure was good but the dip manicure was awful. $80 later for a mani/pedi - I am not happy. My nails are so thick they look like little helmets. They need to be done a week later - the whole point of a dip is not to go every week. Highly unfortunate. read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

Very rude staff, and the owners child was running around throwing his toys..not very relaxing.

Katie's is my favorite go-to nail salon in the valley. I have problems with ingrown toenails and in addition to giving a long-lasting, stellar pedicure, Katie keeps me pain-free. I love her manicures as well. They have a ton of colors and a large space to accommodate groups who wish to have their nails done together. The space is clean, bright, and professional. Highly recommended. read more

My Mother and I went here on April 28th during the pandemic. We were impressed by their level of cleanliness. Every customer is required to wash their hands upon entering, and fill out a form with their contact information and whether or not they've been exposed to anyone with Covid, or if they have Covid symptoms, etc. Katie appears to run a tight ship. Both of our nail specialists were friendly and did a lovely job on our short nails. Thank you. read more

See all

I had two experiences. My pedi was great, took her time and I loved it. My daughter and I got dip. It came out terrible, bumpy, not flat, pooled at the tips. The edges aren't covered with top coat. I came because of the color choices but I'll go basic color before I am this embarrassed by my nails again. I dread getting them redone, the new place will think i did it at home. Which if I did, I'd never leave them like this. I pointed out my middle finger nail was snapped weird and he said it was ok. i Would give the pedi 5 stars but that mani was barely the 2 I gave. read more

See all

Awful. Very rude on the phone when I made reservations. Made reservations for 12:30, didn't start until 1:10. The pedicure lasted 20 mins. I ended up aiming home and re-scrubbing my feet. Save your money and go somewhere else. read more

The plus? They were able to take us as walk-ins. The minus? We were out in 20 min with a horrible gel manicure. Never even got near the cuticle. I will need another in a week. read more

Yes. I was able to get an appointment the day I called. That should have been my warning sign. It has been almost a month, and my nails are still painful. The dude that did my nails ground them down to Nothing on top. It will be months before they heal. Horrible experience. read more

Katie runs a wonderful nail salon and her employees are very good at what they do! I go every few weeks for a fill and I've never been disappointed, especially with my newest set read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

Dirty. Chaotic. Over reserved. Vincent used a dirty towel for my manicure. Drying machine burned my fibers. Yet Vincent kept yelling to put my hands back in ... screwed up my heathy nails with stuff that won't come off. Katie's has been 'good enough' yet the last visit was horrific. I will never return. Katie was angry because she had lost control and had to do (wait for it) pedicures. I left with wet nails and Vincent yelling at me .. paid $30 - done. Never again. Good bye Katie! Gross. Got home made an appt at The Cut Off. delightful. Nancy read more

The BEST nail spa I've ever been to. Premium quality for the price of most standard pedicures. I absolutely love it, very thorough job.

My husband & I made appointment and ended up and was an hour early. They to have a seat and we're taken with a few minutes Place is very clean. We were asked what pedicure we wanted we told her but she insisted on the higher riced one. Very pushy and would not take No! I wanted a manicure and ended up with the powder- looks nice. Oh, I left with 5 bloody cuticles!!! With that said, I know people rave about them . I will never return there . read more

I've only been here once before, nothing notable at that time either however this time I had Kevin and we had some laughs throughout my visit, he listened to what I wanted (nothing crazy just new set of acrylics) and what I had and I loved how they came out! I went in at 1150 ish and was out around 1230 which worked well because I was on my lunch break! Lovely service, busy, but friendly staff! Absolutely will be coming back - do wish they moisturized at all like most salons do minimum cuticle oil or a cream but here did neither (totally fine I have my own of course) but still a great experience! read more

I'm glad I found this place. They were very attentive and nice. Also they offer complementary wine when you get a pedicure They exceed my expectations read more

Katie Nails - Nail Salons Near Me - North Conway, New Hampshire

See all

Don't go here! I agree with some of the other reviews. I got a pedicure and it lasted all of 15 mins and cost $30! The nail tech was so, so rude and grouchy. He didn't put the toe wedges in between my nails and some polish got on my toes and he blamed me saying I moved my feet. It was so rushed and wasn't relaxing at all. I have had many pedicures over the years and this was by far the worst! And wasn't worth $10 let alone $30. read more

On vacation and damaged my nails tubing on the river-so much fun! I needed someone that did dip powder as well as used a dremel to remove posing-not a file. This was the salon that seems the best. It was. So nice and great selection of colors. Everything sterile and dipped in alcohol all the time. The re did one nail because they didn't like the way it looked. Such pride of job. Not, it's fine, but we want you happy. I plan to book a pedicure for my second week here. I'll not worry about getting my nails done on vacation any more. Awesome! read more

Katie does an amazing job! Been going to her for years! She has a great selection of colors

every time i've been to katie's i've had to wait 30min-1hour after my appointment time. they also charge you more than what it's supposed to be and will do add on services without telling you and charge you for it the nails are decent read more

the guy was most unfriendly, rushed, and it was so not relaxing. Couldn't get $ fast enough so he could go out and smoke. didn't even do cuticle cream or lotions... go at ur own risk read more

Two of us arrived on a Saturday morning and were taken immediately without appointments which was nice and appreciated. BUT both of us were continously upsold for more expensive treatments and wouldn't relent throughout the mani or pedi. Technicians seemed annoyed to just do a "classic" treatment. Attention to detail (polishing and cuticle cutting) could have been better. Liners were used in pedicure basins but we noticed towels weren't switched out between clients. SO .... A for convenience but D for friendliness. read more

In spite of others bad reviews, I was pleased. I had to have old hard gel nail fragments taken off and new gel polish. She actually gave s better manicure than I have had other places read more

Made an appointment for a pedicure and gel manicure and was taken right away went I got there, but after that it went down hill fast. Water was barely warm for my pedicure, and then he painted my toenails before he even put the lotion on my legs and massaged them for about 2 minutes. When he did my gel manicure he cut my nails down to nothing without even asking if I wanted them cut. He never filed my nails, just started painting them, rushing through them so they didn't have much time to dry between coats.They started peeling in 2 days time. Will never go back. read more