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Boise, ID

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Kathy's Wig Boutique

4.2 (19 reviews)
Closed • 10:30 am - 5:30 pm

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11 days ago

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2 years ago

Great customer service and selection. The staff was so knowledgeable and made my mom feel very comfortable.

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3 years ago

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Ask the Community - Kathy's Wig Boutique

Review Highlights - Kathy's Wig Boutique

“They respect all clients dignity and support you through a very vulnerable time.”

Mentioned in 2 reviews

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Take the pickiest most demanding patient and multiply it by 10...yes, that would be me! I had some…read moreprocedures in California before moving to Boise. I internalized the treatment I received by the CA surgeon, who was aloof, rushed most of the time and curt all of the time, leading me to believe it was me and my persistent questioning style all along. His office staff was dismissive and inattentive during my recovery. When in pain, I contacted the office and was told someone would get back to me. After 5 hours, I had to call again, wait on hold and be treated like an impatient child. When I indicated I wanted to do a followup visit, a local friend recommended Dr. Boerner. From the beginning, the treatment and care provided was vastly different! His office staff is very pleasant and went above and beyond to accommodate my crazy work travel schedule. When I arrived, I was met and greeted by everyone, even when they were just walking through the office! Dr. Boerner was kind and listened very intently to my concerns. We chatted bout my lifestyle, interests and what I wanted the outcome to be. He was realistic, frank and compassionate at the same time.The comfort level I felt was unexpected and beyond positive--it was like we were in my living room, not some cold, sterile medical environment! After my procedure, his staff called the next morning to see how I was doing! In today's world, who does that? At the most, I expected an email and lack of personal attentiveness! The followup visits were great and the great treatment one gets can be depended on. I would recommend Dr. Boerner for any treatment, surgery and ophthalmology in a heartbeat.

I actually visited his colleague Dr Chad Jackson because I had a neurofibroma which is a type of…read moretumor growing on my lower eyelid. They are kind and caring and very knowledgeable. I would highly recommend them for any type of ophthalmological plastic surgery you may need.

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My Lovely Dark Brows…read more Oh, poor me, I'm in a deep depression, Years came and went and with them taken, My lovely dark eyebrows and expression, Now my face is purely an abomination!! I've sorely missed those lovely brows of mine, I'm in a state of wistfulness, I've been without for quite sometime, My vacated face is complete disorderliness! Confidence giving, arched and narrow, Handed down from my grandmother, Perfect form, like the fletching of an arrow, If chances for more, I'd sure take another. So, set an appointment to get tattooed, There's more than one way to skin a cat, A little scary...if it's bad you're screwed! If it's really bad, you'd better buy a hat!! But, I was fortunate and now full of cheer, Because I'm just thrilled to wake and see, When I gaze into my bathroom mirror, My lovely dark brows looking back at me! I owe it all to the renowned Dr Reed, She gave me my inscrutable countenance back, So if your brows are missing--take heed, Trust her for your miraculous brow comeback!! Thank you ever so much Dr. Laura Reed!! I couldn't be more thrilled with the new me. They just might be better than the originals!

Dr. Laura Reed, OD, CPCP, DAAM is absolutely phenomenal! I had my eyebrows done by her and couldn't…read morebe happier with the results. She is not only board-certified and highly skilled, but also incredibly gentle and professional. Her workspace is immaculate--completely aseptic--and the entire procedure was painless. I felt so relaxed in her dental chair that I actually fell asleep! That's how comfortable and confident I felt in her care. If you're looking for someone you can truly trust with permanent cosmetics, I highly recommend Dr. Reed. She is a true artist and perfectionist, and I am beyond thrilled with my brows!

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Sun Valley Skin Center

Sun Valley Skin Center

1.9(36 reviews)
3.5 mi
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I've been a patient of Dr Borton's for over 15 years. She has diagnosed a variety of issues and has…read moreprovided excellent care and treatment. Plus, she and her staff have wonderful personalities and they are always prompt.

One of the Most Unprofessional Medical Experiences I've Ever Had…read more I genuinely cannot believe I am writing this review because the experience I had today was so bizarre and inappropriate that it honestly felt unreal. I have been a patient at this dermatology office for approximately two years and have seen Katy Jones for my skin checks. Katy has always been kind, professional, and thorough, and I have had nothing but positive experiences with her. About a month and a half ago, I developed a rash on my face. Katy examined me, diagnosed the rash, and prescribed medication. When it did not resolve, I returned approximately two weeks later and was prescribed a different medication. I was then instructed to stop treatment. When I followed those instructions and the rash flared again, I contacted the office, sent photographs, and was eventually asked to come back in. So I did exactly what I was told to do. Today, I saw Dr. Borton. Rather than having a productive conversation about why the rash had returned, I was told that the rash was essentially "in my head." I was told that I had anxiety and OCD. I was asked whether I go to therapy. Dr. Borton looked at the photographs I provided and repeatedly insisted that she had never seen a rash. Let that sink in: I came into a DERMATOLOGY office because I had a skin problem that another provider in the same office had already diagnosed and treated, and instead of addressing the problem, I was told that it was in my head and that my mental health was the explanation. Alyssa Croy was also in the room and witnessed the interaction. And then, somehow, the appointment became about how inconvenient I apparently was for the office. I was told that the reason I was being asked to come in was because my two emails and two phone calls were "frankly taking up a lot of their resources." I am still stunned by that comment. I paid the $40 copay each time I came in. I followed the treatment plan I was given. I stopped the medication when I was instructed to stop it. When the problem returned, I contacted the office, sent photographs, and came in when THEY asked me to. Apparently, following up on an unresolved medical issue is now considered an unreasonable drain on the office's resources. The level of dismissal and gaslighting I experienced today was genuinely shocking. A doctor is allowed to disagree with a patient's assessment of their symptoms. A doctor is allowed to say, "I don't see anything concerning." What is not appropriate is making a patient feel as though their symptoms are imaginary, immediately attributing them to anxiety and OCD, questioning their mental health, and then making them feel guilty for contacting the office for help. I left this appointment feeling humiliated, dismissed, and completely bewildered by what had just happened. I will be filing a formal complaint with the appropriate medical board and documenting this experience accordingly. The fact that Dr. Borton can be in a position to give medical advice is an abomination. I want to be very clear that this review is not directed at Katy Jones, who has been wonderful every time I have seen her. It is specifically about my experience with Dr. Borton today. I have never had a healthcare experience this bizarre, dismissive, or disrespectful. The fact that I walked into a dermatology appointment seeking help for a previously diagnosed skin condition and walked out being told the problem was "in my head" is something I genuinely cannot believe happened. If this is how this practice treats patients who appropriately follow up when a condition does not resolve, I would strongly encourage people to think twice before choosing this office. I included a picture of the rash on my mouth to prove it is real.

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Sun Valley Skin Center - Sun Valley Skin Center - Located at the 36th Street Garden Center

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Sun Valley Skin Center - Rash on mouth

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Ulta Beauty

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3.0(53 reviews)
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I went in to Ulta today to grab some serums and eyeshadow. I frequent this Ulta quite often. I…read moreappreciate that they have drugstore make up and department store make up in one location. It makes it being a convenient one stop shop. I'm going to be honest, customer service here is so inconsistent. There's staff that is so kind and helpful. Then there's staff here that should be working in the beauty industry with the kind of negative attitude that they have. But recently, I feel like staff has changed and shopping here has been so much more pleasant and actually fun! The store is smaller and congested but I actually like it! I feel like it's full of stuff to look at and test out. I did grab a handful of products today. The gal that helped me out at the register today was really nice! My app coupon wasn't quite working but she made it happen for me. 10 bucks off is a nice chunk of change to save. I adore that she made sure I got to save some money. I'm sure that I'll be there to grab more product later this month. There's always lashes, setting spray for lip gloss that needs to be picked up. I have been fortunate enough to have great service my last few visits. Hoping it stays consistent.

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Kathy's Wig Boutique - wigs - Updated October 2026

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