We bought an investment property in GA with James in 2018 and sold it in 2022. He was also our…read moreproperty manager during that time. He came recommended to us by a friend who had also bought investment properties with him and our purchase and subsequent sale was smooth. He found us a buyer while it was still tenant occupied. During the 4 years we held the property, and compared with other property managers, we didn't feel that his services were worth his fee. We opted for the hybrid fee model yet we ended up doing most of the communicating with the HOA and the renter ourselves. At the end of the day, his relationships are with the sales people of the builders, and once they transition to the community's HOA, James had no contacts and just told us to handle ourselves. We felt that we should've gotten higher rent for the property and better tenants. The first tenant he found wanted to break the lease and James didn't really know how to handle that other than to talk to the tenant. As a lawyer myself and from experience, I knew how to take legal action and drafted the proper paperwork myself. The second tenant he found was fine except he kept contacting me directly because he said James wasn't handling his concerns. Tenant eventually asked me to just renew his lease without James because it was easier that way. Since neither landlord nor tenant felt properly taken care of, we just decided to offload the property and exit the GA market altogether. Chalk it up to lesson learned and to stick to the market that we know personally. Furthermore, he left my phone # on GA public records even after our sale so I get calls and letters weekly from GA flippers looking to buy the property we no longer own. Fun. Lastly, he kept asking me to write a positive review for him on BiggerPockets while he had only just started managing our property. Didn't make sense to me as his job had only just begun and anything could still happen (and did). So I'm now writing an honest and non-emotional review 5 yrs later to present the full set of facts. Cross-posted on Zillow and Google.

James Park is an excellent property manager and real state agent. He took excellent care of our…read moreproperty in Duluth. He went far beyond any management company, making sure our house was well taken care of by finding quality tenants. James Park also did an excellent job selling the house, he took care of all the details all the way until the closing. I highly recommend James Park!

On time, honest, great work. Fixed my door issue fast. Great communication, highly recommend!read more

Supervisor Technician (Charles) is phenomenal and very informative. I had a couple of maintenance…read morerequests during my move in orientation and he handled them immediately by resolving it himself. The home is equipped with additional features like a resident app to control door locks, HVAC, maintenance requests, rent payments; very convenient. The rent includes Water, Trash, Sewer & Spectrum. I scored my experience 3 stars bc I am spammed with a survey request for every single thing possible. The move in process was simple but overwhelming with so many texts and emails. It was impossible to keep up. The home was inspected for cleanliness prior to my move in but had drink/ food splatters on the baseboards and walls from previous tenants. The paint job was incredibly sloppy and unprofessional. It is obvious that they hire cheap/unlicensed contractors to clean and paint. ​

Me and my wife just bought a new construction house and sold our old house with NRG and it was…read moregreat! Unfortunately we were not able to sell our house for as much as it was valued over the summer but even in the current economy, Andrew was able to take amazing pictures and videos, prospect a lot, and eventually landed us 2 strong offers. He was able to leverage those 2 offers and eventually went under contract for OVER our asking price. After hearing other stories and other nearby comps, I felt extremely happy with how our situation unfolded. As far as our new build, Andrew held our hand the whole way and helped us through this process. From securing the lot we wanted all the way to the closing and final walk through. Super grateful for the great customer experience they provide.

They were always so helpful and communicative, they walk us through every step of the way selling…read moreour house. They made it as painless as possible. We have purchased and sold a home with them and Andrew has fought for us on both instances. He got us a great deal when buying and also made sure we got the most of our money when selling. I trust them and will use them again when we're ready to purchase again!

Robert and Adriana have been extremely helpful in each business dealing we've had together. We…read morehave multiple business locations and involve them each time. I look forward to the future dealings with them and consider them an vital part of our business team. It's not easy to find a level of trust that I have with them, would highly recommend.

From the owner: We buy, sell, lease and manage commercial real estate in Atlanta. We advise tenants, buyers,…read moreinvestors, owners and sellers. Friendly and helpful service. Women co-owned. English and Spanish. Call or email today.

We bought and sold a house with the help of this company. They were always available for us, very…read moreknowledgeable & kind. We plan to buy our next home from this company when we turn to GA .

They are racist and they are crooks. Don't want to pay because we are black. Hired my company to do…read moresome work and now we have to sue for payment. The came up with all kind of rules after the work was done and said they couldn't issue a check. Their requirements were not made known prior to work being done. They then tried to make our company take a cash payment 60% lower than the agreed price.

Andria absolutely exceeded my expectations with my home purchase. It was a long and tedious…read moreprocess but Andria made sure I got everything I wanted and within budget. Andria kept abreast with each step of the process and she took the time to explain whenever I had questions or in doubt. After I closed, she still took time to reach out to offer assistance in getting me settled in. I would definitely recommend her to every and anyone.

Over the years, looking for a new home has been challenging. Grateful I was referred to my agent…read moreAndria Cooke. Since Andria Cooke has become my agent, identifying a new home and selling my old home has happened with ease. Ms. Cooke is personable and professional. She constantly followed up with me and went beyond her role to ensure that everything was aligned. She sought the best deals for me in selling and buying my homes. She was always reachable even beyond standard work hours. Similarly she showed me numerous homes, over and over to ensure that my needs and requirements were met given that she knew buying a home is a serious investment. Having Ms. Cooke as my agent was the best decision for me in selling my old home and buying my new home given her work ethics. She's an asset for anyone in the market buying and/or selling a home.

When the inspector(Tony) arrived he rang the doorbell then quickly walked away from the house and…read moredid not greet anyone when the door opened. my daughter had to ask him who he was and if he was the inspector. Never handed her a card nothing! She very nicely told him she was putting the dogs up in the garage so he could come in the home. When he entered the home he started his inspection. As he was finishing the upstairs she went and let the dogs in the house so he could go to the downstairs of the home. He greeted the big dog and the big dog left him alone. Then the little dog was not comfortable with him and started to bark at him. My daughter picked the little dog up and removed the dog. My daughter had her 2 month old daughter on the bed in the same room as the inspector trying to manage both the dog and baby meanwhile the inspector starting to go Psycho and was screaming at the top of his lungs and saying "get your fucking dogs, Im tired of it" he kept yelling "Stop stop stop" then he stated "i don't want to kill a dog today!" Meanwhile him acting like a lunatic in the bedroom with my daughter and her new born the big dog growled at him and lunged at him. This is natural for a dog who is protecting their family who was being threatened by someone acting unusual whom they have NEVER met. My daughter was shaking to death and crying. she was so scared that he was about to do something to her. She has never met this man. I was working at the hospital and with patients and could not break free. A neighbor had to rush over because she was so shaken up and stayed with her the remainder of his stay. In the picture you will see what the inspector wrote in the report. Which he failed to mention what really happened. The dogs were not in his way until he was moving to another area. Inspector also stated he couldn't finish well that isn't true either. He didn't even attempt to go in the attic. My daughter saw him look up and keep walking. In his report he also stated I threatened him and said he had to be gone by the time i got home. Damn right he need to get out of my home after what he did to a young mother and her newborn child. He also still had an hour to finish and left before the hour was even up. My dogs are a black lab and a small shitzu they have never ever behaved in this manner. There was a reason why they did what they did. For the young lady at the office answering the phone she apologized and seemed to understand and she too had children screaming in the back ground. She stated she understood. I also called her the day before because the inspection was suppose to be on that day and no ever showed up so they changed the date. When I spoke to her I made it VERY clear that my daughter would be home alone with the dogs and it would be hard for her to manage it all and I repeated myself to her several times that dogs would be at the home. Not once did she state any concerns. We. have cameras for the baby and they caught all of his behavior and loud yelling on camera. This is the most unprofessional uncalled for behavior any company has ever shown. If i was the buyer I would also be concerned with the actual inspection. Truly unbelievable.

I would have given negative ratings if it was allowed!…read more I chose Above Grade Inspections Service to inspect my new home before closing. The inspection was finished within 2 hours (don't know how that is possible). In the inspection report they have pointed out several small problems with the house but could not find big ones. 1. AC/Cooling system was not working at all. Inspection notes said that because the temperature outside was below 65 degrees, The inspector will not check the condenser outside. I understand this rule. I just have 2 questions. If you are not inspecting outside of the house, why are you charging for it? Secondly, the temperature for a fact that day was well above 70 degrees. And guess what, My Cooling refrigerant was completely leaked out due to leak in condenser fittings. I had to pay $1200 to fix this issue. When I called Above Grade Service about this problem, they said "we can't do anything about it and hung up". 2. There as a honey comb and several bees in front of the main door when we arrived at the house. How can an Inspector miss such an easy thing? It costed me another $140 for the safe extermination. Really really disappointed with the service and I will be posting this review on every site possible. And I will be suing the company because of the amount of distress I am facing! Unsatisfied Consumer,