Dr. Egger is the best I have ever had work on me. Very mindful of how you're doing as he works on…read moreyour teeth. Best shot giver ever, I'm deathly afraid of needles, and he makes sure it is a good experience. Everyone in the office is very nice to deal with. He is truly a great person.

Even though this place is quaint, the kindness of the staff is anything but that. I was scared to…read morego to the dentist. In the past my dentists were mean and painful. I didn't know you had a choice. My dental hygienist Sheila was so sweet to make sure I wasn't in pain and even had me laughing by the time I was walking out. No need for the laughing gas here! Dr. Egger made sure to do a quick job and answer all my questions. It was refreshing not to feel like they were rushing me or insulting me. I highly recommend this place for everyone!

"Worst Dentist Ever" -- My wife…read more I can't recommend this practice at all. Our first contact with them sums up our total experience. My wife had an appointment for a chipped tooth. On the day of her appointment, my wife called to see if she could be seen a bit later in the day. The office staff told her "Boy am I glad you called before you came in. We can't see you today because the staff is out of town for a seminar." Are you kidding me? How could they not know ahead of time? What poor, poor planning. Later, my wife and I both had cleanings and new patient exams, about 4 months apart. In both cases, the cleaning took over 2 hours. That is not at all acceptable. The cleaning was intolerably long, especially when considering it was during the daytime, when most patients need to return to work. 90 minutes is ample time to do an intake, check insurance benefits, take x-rays, do a cleaning, check margins, have an exam by the doctor and create a treatment plan. They failed sadly on that front. In both cases, we were required to make payment at the time of service, even though we both presented insurance cards from our employers. In both cases, the preventative care is covered 100% by our insurer. In the past 15 years, we have had new dentists due to moving a lot. In every other case, the dentists' office staff call the insurer at the time of arrival, or while you are in the chair, to find out the level of coverage, and then bill accordingly. However, each time at Dr Carter's office, we were asked to overpay for service immediately. This is just a lazy process on their behalf. Over 40 days passed after my service, and I still hadn't received a bill or statement from Carter's office, let alone my refund for overpayment. I had to call them and request it. In my wife's case, we are still waiting for them to give us a refund from her service which was over 5 months ago. She was billed 100% at time of service. Nice racket. As for the level of service, the office is nice, the staff is friendly. It was a little odd to see them still using bitewings instead of digital imaging. (If you move around a lot OR need additional work with endo's, etc, you'll appreciate the transportability of digital.) Shorter version: Billing issues, l-o-n-g office visits, lack of up-to-date processes/procedures mean we wont be returning. UPDATE: I made a courtesy call to Dr Carter, to politely inform him that we were leaving the practice, due to the process/operational issues. As a business owner, I appreciate that type of feedback as it is invaluable to the success of my company. However, the doctor was defensive, disagreeable and made reference to a 'missed appointment'. Very unprofessional. Also earlier in the day, after numerous reminders, the staff finally called to tell us they had finally submitted my wife's claim, albeit 5 months late. Oh, and they won't release our records directly to us, citing 'technical" and HIPAA reasons. That's so 2002.

Unlike Smaug the dragon (reviewer: Jeremy C, and his buddy Robert C, who ironically wrote one star…read morereviews on the same day): Other reviewing platforms have John Carter DDS as a four star or a five star. Especially the other 18 reviews you cant see here on yelp: www.yelp.com/not_recommended_reviews/BncQ7xSCW9cYlGhU8lrGJw 250+ reviews for John Carter DDS on Demand Force: www.demandforced3.com/www/etile_reviews_popup.jsp?d3cp_exid=220000026&d3cp_source=My%20Website Even reviews from 2007 have him 5/5: www.ratemds.com/doctor-ratings/119915/Dr-John+L.-Carter-Midland-MI.html He has appeared in the Midland Daily News several times and has been named as Midland's Best Dentist: www.ourmidland.com/search/?q=john+carter+dds&t=&l=10&d=&date-selector=on&d1=10+year+ago&d2=&s=start_time&sd=desc&app%5B0%5D=editorial&o=0 Oh check out this article of him having fun as well: www.ourmidland.com/news/article_4c317f3e-8e76-5d85-8b25-8ff377e2c067.html Readers choice 2010: www.ourmidland.com/news/article_4c317f3e-8e76-5d85-8b25-8ff377e2c067.html He is also involved in the community: He helped sponsor a local community percussion ensemble (sponsors are listed at the bottom of the page): www.midlandonline.com/moladmin/articles/articledisplay.cfm?art_id=2431 He is an active American Dental Association Board of Trustees member and has been featured on their website http://www.ada.org/news/1726.aspx He also takes part in Dental Charity events: www.mlive.com/news/saginaw/index.ssf/2013/06/mission_of_mercy_free_dental_c.html Active in the community again: www.ourmidland.com/news/article_63a63592-8974-5569-927f-2048aadbda25.html?mode=print Active in the politics of Dentistry and Health Care: www.mlive.com/news/bay-city/index.ssf/2013/09/remote_area_medical_film_discu.html --------------------------------------------------------------------------------------------------- I'm not here to leave a personal review of my experience here or to promote/hate him so ignore my one star (that is because there is a better chance it will show up at the top as a one star). I'm here just to point out the better facts since Yelp only wants to show the one star reviews. I also apologize for calling Jeremy C, "Smaug", but his inappropriate reference (in his review below) from Lord of Rings and the novel by J.R. Tolkien was too hard to resist.

Dr. Herzler has been cleaning my teeth for the past 21 years! By far the best dentist around! The…read moreoffice is clean, and the staff personal are all extremely friendly and kind. Dr. Herzler has helped with cosmetic dental surgery as well as keeping my smile up to date and fabulous! I would recommend Dr. Herzler and his office to anyone and everyone. They truly are the best around!

From the owner: Creating beautiful, healthy smiles since 1980…read more The dental professionals at Greg Herzler, D.D.S. in Saginaw, MI are pleased to welcome you to our practice. We want all our patients to be informed decision makers and fully understand any health issues you face. From cosmetic dentistry, dental implants, veneers, teeth whitening, invisalign, or other dental services.

We are visiting from the Mississippi Gulf Coast. One of my wife's crowns came out after dinner. We…read morecalled their office first thing the next morning and was given an appointment for early afternoon. The dentist was prompt and very pleasant. I was pleasantly surprised when it came to pay the bill! It was a lot less than I expected!

From the owner: Regular dental visits are essential to make sure oral health problems -- from tooth decay to oral…read morecancer -- are detected and treated in a timely manner. At our office, your oral health is our paramount concern. We want to make sure your teeth stay healthy, function well and look great! From regular cleanings and exams to advanced restorative treatments, all of your routine dental needs can be met right here.

Dr. DeHaan has been my dentist for years and am thoroughly impressed with this office. His two…read moredental assistants, Tasha and Melissa are fantastic! The level of professionalism and comfort in this office is amazing, I cannot say enough about this practice. Sometimes it can be challenging to schedule an appointment but in all honesty what good dental office isn't hard to get in to? It can be looked at as a positive. Would definitely recommend!!

Bigger isn't always better. this office has several dentists and hygienists, but it takes 3 months…read moreto get an appointment. The dentists are all good, but unless you are able to come in at 11am or 1pm, you'll be waiting a long time for an appointment. I was a patient for 15 years, office is open late but those 5pm and later appointments were just for special patients. I had to change dental offices.

We had initiated implant care with another provider's office but elected to change provider office…read moremid-stream for two primary reasons: 1. Distance from home 2. Environment of care As a retired 40 year healthcare employee (clinical-administrative-consulting) the environment of care is critical to patient care and health outcomes. Living and executing on organizational values is an imperative. Practices and processes which place the patient at the center and focus on teamwork and accountability are paramount. What Dr. Eisin's office does best--is place the patient at the center of care, includes the patient and family in care planning and practices the values of a highly functioning team. Dr. Eisin and staff are an accountable health care team which engenders accountability in their patients and family. They embody the very best and most critical components of a "well oiled", sophisticated healthcare team. Their "secret sauce"? Marry high quality, clinical and technical skills, technology and patient centered care values to deliver optimal outcomes. This is what excellence in healthcare delivery should look like and feel like!

I cannot speak highly enough about the care I received from Dr. Eisin and her team. This office…read moretruly provides the highest quality professional care. I left there wishing I could receive this kind of care from all medical professionals as it is unfortunate that not all medical professionals prioritize bedside manner, compassion and gentleness. Dr. Eisin explained everything throughout the process, made me feel very comfortable as I was nervous for my procedure and her hygienists exhibited the same kind of kindness and compassion! And the cozy blanket during the procedure helped a ton! Dental procedures can make you feel very vulnerable- Dr. Eisin and her team explains everything so thoroughly and make sure you are comfortable each step of the way- what more could you ask for!? Thanks Dr. Eisin!!!