Dr. Carter and his staff have professionally handled my family's dental needs since our move to Midland in 2001. The work has ranged from routine cleanings to veneers to dental implants. Many positive points: * Outstanding friendliness by everyone on Dr. Carter's staff - the "chairside manner" of Dr. Carter and his team is the best of any dentists that we have utilized. One always feel welcome and comfortable. * On time - I have never waited more than 15 minutes at any scheduled appointment. * Responsive - dental emergencies (cracked tooth three days before Christmas, bridge in need of recementing during the team's summer vacation, and other issues) were addressed promptly by Dr, Carter and his team. * Emphasis on "let's wait and watch" versus "gotta fix it now!" - I have had dentists who claimed that multiple caviites, for example, must be repaired immiediately. Dr. Carter carefully examines the X-rays, assesses the issues, and takes preventative measures, rather than automatically reaching for the drill. * Quality care and referrals - Dr. Carter has the full range of skills and resources to successfully complete complex jobs as comfortably as possible. (Ask about the free nitrous oxide!) In addition, Dr. Carter's recommended professionals for "outside work" - root canals, for example - have always been superb, and these specialists share his commitment to painless dentistry. Based on conversations with friends and family, I have found that we pay a little more to use Dr. Carter, and his "payment from the client upon services rendered" (versus his reimbursement directly from the insurance company) is somewhat inconvenient. Nevertheless, I am certainly willing to pay a small premium for the assurance of receiving top-notch dental care, and I have never had a billing issues that was not resolved quickly and satisfactorily. In summary, my family is very pleased with the work of Dr. Carter and his staff, and we look forward to using their services for years to come. read more

I have been a patient of Dr Carter's for 30 years, so that says something right there. Our family has grown along with theirs, and going to a dental appointment is more like visiting family. They have seen us through small and challenging children, braces years, and the sensitivities of the older adult mouth. When we faced out-sourcing, the staff and Dr Carter went above and beyond to help us keep costs down, and our oral health intact. As our children grew and moved away, they were very helpful in suggesting dentists in their new city. I have always been treated in a professional manner by everyone in this office from reception to hygienist to Dentist. Over the years I have had to break or reschedule many appointments, and even forgot a couple, but was never charged for missing them. It is hard for me to believe that anyone was ever mistreated by anyone in this office. They are really nice people, every one of them! I have witnessed many times in this office the latest in dental technologies, from digital imaging of x-rays to the latest in cosmetic services, and have utilized quite a few of them myself! I can, without reservation, highly recommend John Carter and his staff as a superior dental practice. You'll have a great experience, and leave with a smile (and a beautiful one at that!) on your face. read more

I like Dr. Carter and his office staff. I have been going to this dentist since I was two years old and smashed my front teeth on the sidewalk. They took the emergency call, and let me sit on my mom's lap while they examined my teeth (this was 27 years ago, and most of the same staff members are still with Dr. Carter!). The staff are always very friendly and professional. Over time, it seems like they have become more efficient -- waiting time in the lobby is much shorter than it used to be. They make it a point to know a little bit about what's going on in their patients' lives, so they can make the dentist's chair seem like a friendly place to be. Also, Dr. Carter has gotten more personable over time. Maybe I was just afraid of him when I was a child. But he seems much more talkative and open than he used to -- always happy to explain anything you're curious about. He is willing to accommodate some special requests (like NOT numbing my gums before drilling a cavity because I hate the needle). He seems genuinely empathetic to patients. If you talk to the office staff about any payment concerns, they will work with you to make it as easy and convenient as possible. I recommend Dr. Carter. Few people enjoy going to the dentist, but at Dr. Carter's practice, you won't be miserable. read more

Dr Carter's Staff and Practice are the best I have ever encountered. They provide comprehensive dental care where other dentists fall short. I have never had to wait, never experienced long cleanings and I always feel that they have done a very thorough job in taking care of all my dental needs. In terms of billing and the submission of claims, they are always done very quickly. I usually receive a check in the mail within a week from my insurance company. My family, including 4 children, has been seeing Dr. Carter for the past 10 years. He has seen us through cracked teeth, braces, whitening and extractions and I have nothing but wonderful things to say about them. I transferred to them after seeing other dentists in town who continually didn't address the issues I was experiencing. Dr. Carter corrected the problems within a few visits. Dr. Carter performs thorough checks on my teeth as well as the health of my mouth and throat. I always feel comfortable that I am in good hands with he and his staff. The office staff seems like a family and when you are there they are just as welcoming and nice to their patients. He is an upstanding member of this community and an outstanding Dentist. I highly recommend he and his staff! read more

Dr. Carter gave me back my sanity!!! After a botched crown job and consequential "adjustments" by a new dentist, I was left with a severe case of TMJ and a very painful molar from unnecessary "modifications." Much to my dismay, after several costly "evaluation" appointments, a second dentist informed me that the only solution for me would be a mouth full of porcelain ($$$!). Just when I was at the end of my rope, I went to see Dr. Carter. By then, I was suffering from migraines, my jaw was shaking uncontrollably and I was in so much pain, I would spend most of my days in tears. Dr. Carter patiently listened to my complains and assured me he could help me, and with much professionalism and persistence, he did just so. With fluoride treatments, he re-strengthened my sore tooth. And with a mouth splint he helped retrain my jaw muscles to return to a normal bite. Lastly, he got rid of several "high spots" that made my bite intolerable. I am now pain free, the migraines have disappeared, and my bite is normal again. I highly recommend Dr. Carter as a dentist. His staff is professional and friendly and has always made me feel welcome and appreciated as a patient. read more

Dr. Carter is the BEST dentist in Midland. I am SO grateful we ended up with Dr. Carter when we moved to town in the mid 1980s. John, Silvia and the staff are first-rate. The staff has been together decades and that speaks volumes. They keep up with the newest technology, are compassionate, and do not try to "sell you" anything. They've always taken time to explain things and given us time to think things over. We are a family of 4 and we've had a wide variety of procedures with Dr. Carter. Many of my friends had to be referred to other dentists for the same procedures, as their dentists aren't as qualified as Dr. Carter. I know we have the best dentist in town. (I'm thinking Brad C., below, did not mean to review Dr. Carter of Midland.) read more

We have been patients of Dr. Carter for around 15 years and have been completely satisfied with our experience. The staff is very helpful and friendly and Dr. Carter could not be more compassionate and concerned about his patients. As a patient I appreciate that they are always investigating and implimenting the newest, cutting edge dentistry. They are always very concerned with your comfort and pain level. We have never had any problems with the billing department. They are also exceptional with children. My 7 year old loves going to the dentist. Very calming and gentle. Not scary. I would and have recommended Dr. Carter to our friends and family. Excellent Dentist! read more

Our family has been going to Dr. Carter and his staff for almost 20 years. We've been consistently pleased with the level of care, the friendliness of the staff and the overall environment. The consistency of the staff - pretty much the same staff since we've been there - is a statement in itself. I particularly like the fact that Dr. Carter has a holistic view towards dentistry - recognizing that your mouth can give early warning signs of other problems. Overall VERY pleased and would definitely recommend. read more

As a patient with a number of health issues, I have always found Dr C and staff to be concerned with my overall health (not just dental) and treated acoordingly and appropriately.. When I was working, they were very accomodating fitting my appointments into my work schedule. Submitting insurance has never been an issue and the staff has always been pleasant, fun and professional. My husband and I have been with Dr Carter since he opened his practice ... he and his staff must be doing something right! read more

I have been a patient of Dr. Carter for about 25 years. He is by far the most personable dentist I have ever been to. Going in to his office is always a pleasure. He and his staff are friendly, kind and caring. They are up on the most current techniques, including digital xrays. They have walls full of pictures of real patients whose smiles they have improved. I recommend this office to everyone. You wont find a better office, I am sure of it. read more

Switched to Dr. Carter's practice to replace a bridge and do other cosmetic work. Was impressed with the level of detail in the exams compared to other dentists in town. Staff has always been very professional and nice to my children and me. And, they were perfectionists about the bridge/cosmetic work, which I appreciated very much. read more

Dr. Carter and his staff stay current with professional practices. They are very concerned about their patients' comfort during appointments. I have told many people that going to the dentist (Dr. Carter) is one of the easier, more enjoyable things I do in life. Highly recommended! read more

Dr. Carter and staff are professional and use the latest dentistry procedures. This is the first dental office that I have felt completely relaxed and confident with the exam and dental work. All of the staff are competant and thorough. read more

We changed dentists (to Dr. Carter) several years ago on a recommendation by a friend. What a wonderful difference it has been. KIND, CARING & PATIENT--Terrific staff, and they stay around which says a lot! read more

Dr. Carter is both and amazing dentist and a great friend if you need one. My first visit was outstanding and I would highly recommend this dentist to anyone looking for wonderfully clean and white teeth! read more

Dr. Carter has been my (and my family's) dentist since 1980. The dentistry and crowns are high quality, and I like the staff very much. I trust Dr. Carter with my dental care! read more

Although I live 100 miles away, I still drive to Midland to visit my childhood dentist, Dr. Carter because he is so terrific!