I have been going to Dr richter for 17 years and he has been the most professional and caring…read moredentist i have ever experienced. I have had many crowns and a couple of implants with no problems. The whole office staff are outstanding and you are never pressured into any work. He makes the crowns in his office while you are there, which saves additional trips. Caring doctor.

I have gone to Dr. Richter for many, many, many years he is very professional and caring. Good luck…read moreon your retirement.Enjoy you deserve it.

My wife found Dr Allen many years ago and we have been extremely happy with him and his staff…read more.. Always helpful if I have a need to see him quickly ( Broken tooth ) and his staff always explains any charges I would be reconcilable for treatments. I like Dr Allen because he listens to my questions and explains my options... I have recommended him to a few of my friends and they are now patients of his...

Dont go to this dentist. He dropped me as a patient because i wouldnt pay a cancellation fee. No…read moreone in his office told me of the fee.

I am a third generation patient and will never go anywhere else. During my 30+ years, the ladies…read morehave been absolutely amazing and you can tell that they absolutely love their jobs. They always take their time to explain things before doing any work and ensure you are comfortable the entire time!

I've been a patient here for 20+ yrs. My family has moved over an hr away, but Dr. Klonowski's…read moreexpertise, compassion, & professionalism keeps us coming back. I had trauma to my front tooth when I was 8yrs old, but I have a great smile thanks to my dentist!

If there were more stars to give, I would definitely give them to Dr. Jones. He took on my very…read morecomplicated case when so many other dentists turned me down because they weren't up to the task. I was amazed at how good he is and how he listened to my opinions also. He is patient and kind. He has a great staff that stands beside him. I can't thank Tracy enough also for her kindness. It was a long journey but well worth it. You have changed my life in many ways and I can never thank you enough. I was amazed that some of the things he did for me. If you are looking for dentist that really knows what he is doing then you need to make an appointment with Dr Jones! Ty Dr Jones and staff!

EXCELLENT! I have been going to West Bay Dental for years and have always had high regard for…read moreeveryone, but today I brought my 3-year-old son with me. This was my son's first visit to the dentist. Becca, who was my son's tech was AWESOME!!! She took her time and explained what she was doing and how she was going to do it every step of the way. I was thoroughly impressed. My son did amazing and it was all because of Becca and the rest of Dr. Jones team. Thank you all so much for the fantastic first impression left on my 3 year old!!!!!!

I had the worst experience of my life with this dentist, and it even bordered on scary. They pushed…read morean early morning appointment that the scheduling put in despite my concern I could get there (I work three jobs, it's tricky). I ran a few minutes late and called ahead. The entire mood of the office was so tense it was unreal. The poor staff! I almost left right then. The dentist came in, he was furious and oddly aggressive. He was very loud about embarrassing dental issues that I had, and at the end of his long speech about basically what a pain I was and how self-inflicted my issues were (poverty? motherhood? illness?), he told me "Hey if you you can always find another dentist!" I was shocked at this, because it was so out of the blue, and I had only just started consulting and was looking for a short term fix and long term plan, now that I could start paying for this care. First visit, I thought that perhaps he was a little gruff, but maybe pretty qualified. I struggled to get the next appointments. When I finally got this one, and he said that, I told him I liked his people and I was surprised at his saying that. He pretty much stormed out. What? It was so horrible I paid my bill and went to my car and cried. I never cry about anything, but it was just that awful. I literally felt unsafe with this guy. I went to another dentist who took me immediately; as in THAT DAY. This dentist had a lot of B&R's former employees on staff. They bent over backwards to let me know I wasn't alone in my experience, and they set me up with a wonderful care plan. They fixed my immediate issue and we worked out an equitable treatment plan in a full meeting with the office person who was beyond kind. Totally opposite my Boss & Rorvik experience. Weeks later I got basically an eff off letter from B&R essentially firing me as a patient... although I'd already done that for them and I'd never had any further contact since that day. I don't know what is wrong with that office, and at this point, I don't really care. It prompted me to find someone better who makes me feel welcomed and more confident about my care. But the instability of the big guy alone in this place is a big no for me. The clear stress of his staff is a big no for me. I hope your experience is better. Nobody should feel like that leaving any kind of health care facility, even if it is just a dentist.

I have had great care-- considering a pleathera of dental and health issues,…read moreThey are great at listening--proposing solutions and being honest about the things they think won't help or may be a waste of time and money. They have seen me in a timely matter and their office staff is friendly, uplifting and accommodating.

Great place to pick for your dentist! Nice and kind staff!…read moreMy Doctor is also very good at what he does, reasonably priced as well.

Agreed to one price prior to anything being done to me... went in for several services that I…read moreagreed to... then after what I thought was the services I came in for were done... went to go pay my bill found out they didn't do two of the services they told me they were going to do and charged me way more than I had agreed to for services I never said yes to. To be clear, I was not on any medication or sedated in any way the whole time I was there. They could have just asked! I will never be back and everybody needs to know this dentist is a crook and a thief... during f$cking COVID no less. Who takes their car into a dealer for tires and gets a new radio? Why should a dentist be allowed to Let this happen?

I was hesitant to get another root canal after the horror of my first one by another dentist. Dr…read more Grove and his staff are so caring and welcoming. Dr Grove explained everything to me and gave me choices. I decided to get the procedure done and wow I felt nothing at all. He took his time and was extra careful and I could not be happier. I had no swelling or pain. Great work.

I had to search and search to find a Endodontist that accepted my BCBS FEP Dental insurance. Dr…read more Grove does. I called in the morning, and arranged an appointment for the same day! Dr. Grove is a very nice man, patient and knowledgeable. previously, I had a crown procedure by my local dentist. However, when he got ready to put the permanent crown on, I was was having severe pain when I would bite on something with that tooth. So, he put the permanent crown on temporarily, and gave me a referral for an Endodontist to examine me. Dr. Grove did several tests and ultimately made two recommendations: root canal, or extraction and implant. The latter was because he couldn't rule out that the tooth had a hidden crack. I chose the former option, and he immediately did it. After the anesthesia wore off, I had only a little pain, and that was in the jaw joint from holding my mouth open wide for so long. By the next day, zero pain! I would recommend Dr. Grove to everyone!

I switched dentists because my original dentist quit taking my insurance. I was quite nervous about…read morechanging dentists, but I needn't have worried. I have had 3 appointments: a crown replacement, a filing, and a cleaning. I have found the staff and Dr. Kevin to be very caring, knowledgeable, and efficient. I had no pain (except the numbing shot). Dr. Kevin explained everythinghe was doing it, which I really liked. I have recommended him to others. The office staff is great too!

Dr. Kevin Payne has been my dentist for a few years now. And I'm shocked to see only 2 reviews and…read moreboth of them so negative. I don't know what brought someone from Chicago to Bay City but I have to assume it was an emergency situation while visiting someone. I can testify to the fact that this office does have rules but I don't view that as a negative. It's not an emergency dental clinic. I don't see anything wrong with a practice wanting to have a full picture of a patients status. But I won't pretend to know the circumstances. I can only speak about my own. I have not had one negative experience since I became a patient here. The staff and Dr. Payne have always been very professional and honestly, more friendly and understanding than any other dentist I've ever suffered in my life. I have a lot of dental problems and HATE going to appointments because of how badly I feel about my situation. That said, they are among the kindest people I have ever met and always treat me like a human being even though I don't feel that way. There is no other dentist office or dentist I'd rather go to. This practice, this staff, Dr. Payne are the only people I trust because after these last few years, they're the only ones that make me feel like I have a shot.