1. Kathleen Phelps, LCSW

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Carlsbad, CA

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Kathleen Phelps, LCSW

3.7 (3 reviews)
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Wave Therapy

Wave Therapy

2.3(13 reviews)
4.5 mi

I am so grateful for the team at Wave Therapy. After many years going to several referred…read moretherapist, I found my experience from intake to matching a therapist to be easy, thorough provided by a well trained staff answering all my questions, working with my insurance seamlessly. I was referred to the Couple Workshop, where I was able to attend with my wife, while she was reluctant, she ageed. The content of the workshop was relevant for new relationships and long terms like mine. It's been a complete game changer in how we are able to communicated, get out of old patterns that no longer servie the relationship. I'd highly recomment the workshop, Eric the facilitator isa pro and the other couples were open engaging all with a very safe Wave Therapy Office.

Attn: Low Income Families - please read I was very…read moredisappointed with my experience at Wave Therapy. My teenage son completed the intake process, submitted all of the required paperwork, and was matched with a therapist. His therapist, Joshua, was kind, professional, and had already begun building a trusting relationship with my son. Unfortunately, we were later told that we could not continue services unless I provided two credit cards to be kept on file for potential cancellation or no-show fees. To be clear, I have no problem paying a missed appointment fee if one is owed. My concern was with authorizing automatic charges to my account. As a disabled Medi-Cal recipient living on a limited income, an unexpected charge could create financial hardship. I offered to sign a promise-to-pay agreement instead, but was told there were no exceptions. As a result, my son lost the therapist he had already begun to trust and now has to start over with a new provider. My frustration is not with Joshua or the staff who communicated the policy--they were courteous and professional. My concern is with a policy that, in my experience, created a barrier to care after treatment had already begun. I hope Wave Therapy considers alternatives for Medi-Cal and low-income families so that other children don't have to lose access to therapy for this reason.

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Kathleen Phelps, LCSW - c_and_mh - Updated October 2026

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