Great service. Rooms are nice and clean. The grounds are beautiful. I had lots of problems with my…read morecellular connection in my room though. The Birria chilaquiles - 5 stars I was at a conference and the food was 5 stars and the service was great. It was great to just walk to ucsd.

Best birthday stay ever!!…read more When I first arrived, I was nervous because I haven't booked a place this fancy before and used Chase Travel to book for the first time. The staff immediately put me at ease and made me feel welcome. Lorenzo greeted me at the front desk and said happy birthday. He also gave me some free drink vouchers to use at the hotel restaurants and upgraded my room! The room was so big and clean and relaxing. My boyfriend has really bad insomnia but he said he actually slept great! I let him sleep in while I explored the hotel cafe and lounged on the balcony. There was a few parties and events going on that day (June 25th) but we couldn't hear a thing, at all. Our suite had a huge soaker tub and a huge shower that came in clutch, they even have complimentary bath salts and all the soaps! If you want more, they sell nice stuff in the gift shop, too. We also went to the cafe for breakfast burritos and coffee and both were a great way to start our day. Highly recommend staying here for a celebration. I felt like royalty and would love to come back. Shout out to Lorenzo and the team!

First of all, I'd like to say this is a very busy hotel at least during my stay. We arrived early,…read moreand although I had chatted on the link with whomever that I wanted to check in earlier the room still wasn't ready. Johnny was the only one at the front desk handling everything when I arrived. He was great, personable and still made us feel welcome. The property is beautiful. The 7 Mile Kitchen has good food, the Grab and Go Gelato and coffee is good as well. Our ponto suite was okay. It was interesting having the "living room" area in a hallway. I felt it was meant for a family with small children. However the beds were comfortable. The next night I spoke with David and Grace at the front desk. They were so kind and approachable. I appreciate it!

This is the worst Sheraton that I've ever stayed. At first,…read morewhen we checking in, the receptionist told us our room is on the second floor with room number 212*, when we got to the elevator, all the second floor room number start from number 2200. So we need to went back to the lobby to make sure where the room located. Second, they didn't inform us that we will be charged for $10 each day for borrowing microwave. Third, the complementary coffee never been refilled after 10 A.M. the first day, I was there around 9:30 to get some coffee but the creamer was out. So I informed the receptionist name 'Maria' and instead of assisting, she told me to request it to the staff at the restaurant. The second day, I was there around 10 AM and no more coffee. When I asked the waitress at the restaurant, they said the coffee is not meant for hotel guests instead it's for corporate people. Very confusing. Fourth, the cleaning staff didn't really pay attention to the details like shampoo, body wash, bottle water, and tea. I have to called the front desk everyday to asked for the refill. Also there's no signal for Verizon provider so it needs to get connected to the Wi-Fi. I really hope they can be more informative and pay attention to the details in the room.

We stayed in the Bay Tower with a room overlooking the bay and the Coronado NASCAR road course on…read morethe Navy base. We had view of turns 6 - 12 (something like that). We had forgot our binoculars. Damn!!! We were heading to the races the next morning. Great room. Super comfortable bed and other resort accommodations. The restaurants, bars, patios and pools at each of the two buildings offered a very comfortable and accommodating atmosphere in the afternoon into the evening hours. We were enjoying the World Cup matches. Great views of the marina from decks and walkways outside in the back. Pay attention to the "resort fee" being charged on your stay. $44 for all kinds of freebies including use of electric bikes for 1 hour each day of your stay, per person. If you don't use it, they just say "thank you" on your way out the door. There's also a shuttle between the two buildings. There's also mini cart shuttles that will take you wherever on the island. There's also other very nice restaurants local. Ask the desk. A good resort experience. I used "There's" too many times. Not changing it. CritDicks

I booked a one-night stay near the marina and was transferred to this location. I wasn't looking to…read moreargue with anyone, but from my point of view, this property needs some serious attention. 1. Security Concerns It seemed like anyone could walk in and have access to different areas of the property. I didn't notice much security presence, which made me uncomfortable. 2. Poor Bar Service I went to the Shorelight and told the bartender I was stepping out for a smoke. He mentioned needing a card, so I handed it to him, but I had already told him I would be paying cash. Despite that, my card was charged anyway. This happened on Saturday night (6/13). Service was also extremely slow. There were only a few people inside, yet the bartender rarely checked on guests. I even ordered another drink, finished it, and ended up leaving a $20 bill under my cup because it took so long to get his attention. Hope he charge it unless....... 3. TV Issues The TV in the room had a noticeable line running across the screen and appeared to be damaged. 4. Condition of the Property The carpets and flooring looked worn out and in need of cleaning or replacement. 5. Cleanliness Concerns Around midnight, a large group arrived who appeared to be airline crew members. It made me wonder how thoroughly the rooms and sheets are cleaned and changed between guests when rooms are turned over so quickly. Overall, I wasn't expecting perfection, but there were several issues that made the stay disappointing.

My wife and I stayed at the Marriott Marquis San Diego Marina while I was participating in a…read moreconference, and we very much enjoyed our stay. The rooms are beautiful and comfortable, and ours offered a wonderful view of the bay and even the ocean beyond, with a clear view of Point Loma. Down below was Roy's Restaurant and the pool area. While our bay view king room did not have a balcony, the window did have the ability to slightly open if we wanted to hear the sounds or get some fresh air. With the window closed, the room was very quiet, so we had no noise issues. We also didn't hear noise from any neighbors, with the exception of the occasional person talking the hall or letting a room door close. Though the beds were not the most comfortable we've ever had, they were comfortable enough for both of us, though the pillows weren't my favorite because they were the kind of feather pillows you need to bunch up so they aren't too thin. They aren't very soft or spongy. Nonetheless, I was able to sleep on them sufficiently well. We can be a little picky about beds and getting good sleep, and we slept fine. Unfortunately, like many hotels, the sink, toilet, and shower/tub are all in one room, making it less convenient for two people to be doing things at the same time, especially since there is only one sink. There was a decent amount of lighting and space for toiletry items. We had no major complaints about the room, but we did have a broken toilet paper fixture in the bathroom on the wall next to the toilet that resulted in the toilet paper falling on the floor several times. Service was super friendly, but it was difficult to reach the front desk at times without a very long wait on the phone. When I called down to request a luggage rack for the room, I was told someone would bring one up, but it never came. I had to walk to the front desk to ask for one, which was later delivered. They do have an automated attendant that lets you request a limited number of items, and I was able to request a robe for my wife that way. While we were there, the elevators were a problem for a lot of people. For part of the time we were there, some in our tower were not working, causing relatively long waits for the remaining elevators and sometimes multiple stops on the way down or up at peak use times. The hotel said they were working on it, and things did seem to improve a little by the time we checked out. The property itself is beautiful and laid out well for its limited space in this part of town. Once inside, and even outside when walking the grounds near the pool, you are in a bit of a protected oasis that doesn't make you feel like you are sandwiched between the bay and the street out front. We ate outside every day with the conference, and the area we were in was super pleasant. There are a number of restaurants on property, but since we were usually eating with the conference, we didn't have time to try any except for the Marketplace. It was very expensive for most items, but the quality was really good, and we never had much of a wait. They serve Starbucks coffee here, but you can probably save a bit of money if you get that (or mobile order) from the on-site Starbucks, which is in a different part of the building. The food served at the conference was of good quality. If you go to many conferences, you'll find it to be competitive with any of the better resorts, though, in my opinion and as one might expect, it doesn't outshine the Ritz-Carlton or certain J.W. Marriott facilities. The food service staff for the conference were excellent, helpful, and fast. The hotel is in a very convenient area downtown on the bay next to the San Diego Convention Center. Traffic in the short distance between here and the freeway can be bad depending on time of day or events happening at either the convention center, downtown, or at Petco Park, where the Padres play, but the distance is short enough for it not to be much of a headache in most cases. I doubt you'll find very many cities with access this easy from the hotel to the airport and all of the local attractions, including, in this case, the Gaslamp District, Little Italy, Coronado, the bayside attractions, Balboa Park, the San Diego Zoo, and more. Hotel parking is expensive, of course, so if you don't really need a car, I highly recommend using Uber or Lyft or walking to get around to the nearest things. Overall, I would certainly stay here again, and I do highly recommend this hotel if you are attending a conference or vacationing in this part of the city and can afford the price point.

Josh at the front desk made my BIRTHDAY AMAZING!! His…read morecustomer service was on point I reserve the ram two months in advance for my birthday celebration is it? My birthday is the Fourth of July July They gave me a room that was directly in front of the huge flag. The pool was beneath me all night. We used the fountain water that sounded amazing for the fireworks in the south intense. For the Fourth of July, just one of the best locations in San Diego!!!

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

We've used Sunny's Transportation multiple times for rides between John Wayne Airport (SNA) and our…read morehotel in Anaheim, and they've been excellent every single time. The drivers are always on time, friendly, and professional, and the vehicles are spotless and comfortable. What really stands out is the level of care they show for my family. Rosie and Sanjay go above and beyond to ensure everyone is comfortable and everything runs smoothly, from pickup to drop-off. Communication is clear and prompt, and we always feel taken care of. It's such a relief to have a company we can count on when traveling. We'll continue to use Sunny's Transportation for all our Anaheim trips and highly recommend them to anyone looking for a reliable, family-friendly shuttle service!

We stayed at the Legoland Castle hotel for the first time recently and we had a fantastic time…read more When you go to book the hotel you'll notice that it is a little bit on the pricier end (Though it is still cheaper than staying in a Disneyland hotel and it provides more!) We went back-and-forth with if we wanted to stay there and pay that cost, or if we should stay at another local hotel for our visit. We are glad that we stayed at the hotel. Though the price is high, they provide a lot of great entertainment and things for the children to do right within the hotel. Also, the theming for the hotel is so cool for kids. We loved that there were two separated spaces for adults and kids. We ate at the hotel as well for breakfast and dinner. The food was good enough. It wasn't great, but it wasn't bad at all.

Of all child based attractions in Southern California, Legoland has to be among the worst…read more Parking It took us 35 minutes just to wait in line to be let into the parking lot. As you are driving, the main line turns into two lanes, and then three, and then multiple, with nobody directing traffic--so of course you have a-holes speeding from the back of the line to cut in front when a new lane opens. Actual parking was surprisingly open for the shitshow line you have deal with to get there. Food Absolutely disgusting. I ordered "summer special" BBQ burger for $22 and had to choke down every bite(burgers are typically the one safe menu item I can order if I'm unsure of quality--not here!). Luckily I was able to at least wash that down with a $15 12 oz beer--which took me a good 20 minutes to figure out how/where to buy. My gf order Udon noodles that was served in so much sauce that it looked like ramen soup. They topped it with steamed shredded chicken that looked like cat food. She also ordered a water bottle for $7 that they failed to bring out to her, and when she went to go get it, they gave her a warm one that had been sitting out when she specifically asked for a cold one--mind you it's an 81 degree day and the air conditioning isn't working inside the cafe area. Rides If I had to do it again, I'd get the fast pass, but the day was already half over after two rides. We were halfway through the first line when we downloaded the app and looked at the wait time, which was 65 minutes, so we waited it out for this ride that lasted two minutes. Not wanting to face the same fate, we went to a ride that the app said only had a 15 minute wait--we ended up waiting another hour. Water Park Feeling majorly let down by everything else so far, we figured we'd try to make the best of the day and spend the afternoon at the water park. So we waited in line, just to be told it's an extra $30 per person to get in. At this point I started laughing to myself in disbelief, unsure of how this place remains open. There is a smaller splash pad by Lego Movie World, that we went to instead, and kids were running and slipping and falling everywhere. They need to add some sort of traction to the ground--I can believe they haven't had a lawsuit from a kid cracking their head open yet. Direction Staffing is rude and clearly inadequate. Nobody seemed to want to be bothered with questions, and nobody had answers anyways. There are not enough directional signs, I had to track down an employee to ask where a restroom was, and had to download the app/map for everything else. Final Verdict I will never come back here. I'd rather spend my time and money at the Zoo or go the extra mile for Disney. I actually look forward to this place going out of business. I thought robbery was illegal.

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

Great getaway for a day with the fam to this beautiful place with breathtaking ocean views!…read more The customer service here was above and beyond, the room was nice and the pool was just fantastic! We got lucky with the weather and spent 2 days by the pool. Our kids enjoyed jumping in, splashing each other and playing with the pool toys provided by the staff. It was also a nice break for the hard working mommy and daddy, who just wanted to chill. We got a chance to tan in the sun, swim, sip on some micheladas from the pool-side bar and enjoy some great food by the pool as well. We ordered a cheese quesadilla that came with salsa, guac and sour cream for the dipping and we ordered a bowl of their hummus, which came with grilled pita bread and a variety of ripe veggies that we dipped into the hummus. Both dishes were freshly made and were incredibly delicious. And I can't say enough about the service provided at this hotel-- just phenomenal. If you need something, the employees sense it and make sure to satisfy those wants or needs. We loved our stay here and we'll definitely be back for more!

I love the Ritz Carlton and hang out here whenever I have time to enjoy the entire property which…read morehas great service and breathtaking views! Tonight I sat at the bar and ordered from Judy who is adorable and friendly! The bartenders know all of the locals and welcome everyone! They seem genuinely happy to work here. You can't beat the weather or the views!! One thing you should NOT order is the tuna mush aka ceviche? Everything else is great!! I love the shrimp piloncillo! They have the BEST smoked almonds at the bar. Save them all for meeeeee