Dr. L , is awesome. Totally trustworthy, very professional and just a great caring person. She is NOT trying to push unnecessary gum surgery, removal of all your teeth or major jaw reconstruction as an "upgrade" (unlike MENTIST aka marketing dentist). Only downfall, is she does not employee those super model hygienist like those Mentist , but actually hires really well qualified hygienist. read more

I worked at Dr. Lauterbach's practice for 12 years. During that time I was able to witness her first-rate dental work on every single patient she treats. Her approach to her patients' treatment is one of the most compassionate and ethical I have ever seen. As a result of the practice's incomparable reputation, it is a busy practice. However, I have seen how the entire office works to accommodate patients who have dental emergencies. She treats every patient as if it were a member of her family. For this reason, even though I am no longer a part of her team, I am still a patient. This practice is the only practice I recommend my friends to go to. I know that they will be attentively cared for by the entire staff. read more

Full disclosure: my review is directed at Dr. Lauterbach's front desk staff and not at the quality of dental care provided by Dr. Lauterbach. After multiple phone conversations with them regarding this matter, I ultimately decided Yelp is a fair place to warn other possible new patients, I'd be happy if it saves any other person the $360 I lost in my first visit. I had not seen a dentist since moving a while back, and this past October I was experiencing pretty severe pain in a wisdom tooth and went for my very first visit to Dr. Lauterbach's office to get it checked out and hopefully referred to someone who could remove it. On the phone scheduling my appointment, I asked specifically about my insurance coverage and they replied that, "yes, we definitely have patients with (your insurance) from (your company)." So I made the appointment, went in, filled out all of the first visit paperwork including my dental insurance information, and asked again if everything was good and the response was, "Yes." I saw Dr. Lauterbach, received a cleaning and they did x-rays to get a look at my problem wisdom tooth. Dr. Lauterbach gave me a referral to an oral surgeon for the tooth, I went to the desk before leaving and they said, "All set." I asked if there was anything to pay today and she said that if there was anything it would come from my insurance company. Ok, fine, I thought. I made an appointment at the oral surgeon, went in for the appointment, the first thing the front desk asks me for before they give me anything to fill out or even have me sit down is my insurance information. I give it to them, in about 20 seconds time, she is confused and says that according to her system I am out of network and would have to pay out of pocket. Her confusion leads her to calling Dr. Lauterbach's office and inquiring about my coverage status at her office, everything is fine according to them. The oral surgeon's office re-affirms to me that I would have to pay out of pocket up front for any services there, so I leave. So a short time thereafter, I receive a bill from my dental insurance company for $360 for an out of network cleaning and x-rays. I spoke with Dr. Lauterbach's office twice about the bill, the line I was given was exactly: "We expect our patients to know their insurance coverage." As far as I can tell, based on my visits to the first oral surgeon, subsequently another dentist and another subsequent oral surgeon, is that this is bad business to not verify coverage prior to providing services. Those other three visits could tell me right away the status of my coverage; the first oral surgeon alerted me that I wasn't covered immediately, the second dentist checked before seeing me as did the second oral surgeon's office I eventually visited. Either they (Dr. Lauterbach's office) truly do not ever check insurance for first time patients, or someone at the front desk made an error that day and the individuals I spoke to at Dr. Lauterbach's office on the phone were not willing to admit any fault of their own. So that brings me to now, leaving a 1-star review on Yelp and with $360 less of my own. read more

If only all professional service practices were like this one! Drs. Lauterbach and Torma are knowledgeable, professional, friendly, and caring. The word integrity springs to mind every time I think of them. We are all busy and pressed for time yet I gladly brave Chicago weather, construction, and a 45+ mile drive to continue seeing Dr. Lauterbach. And I'd drive even farther if that ever became necessary. I simply know of no other practice that offers the obvious skill along with the personal touch that is offered here. If you're looking for a dentist you cannot do better than this practice. These are people who care and it shows. read more

She has been my dentist for 40+ years now, and have recommended several friends to her who were dissatisfied with theirs and wanted a second opinion, and who are now also sold on her. Everything you'd want from a professionally run dentist. read more

Dr. Lauterbach has been doing my moms teeth for yeeeaaarrss so finally my brothers and I started going to her and we all absolutely love her! Everyones so friendly and the staff always recognizes us - even when we call! Will be going here for a long time :) read more

I actually look forward to my dentist appointments with Dr. Lauterbach, et al. This office is cozy, friendly, clean, and proficient. The staff has great humor, TVs in each patient area, free WiFi, and those old-fashioned water cup dispensers. Dr. Lauterbach herself is friendly and knowledgeable. I find her trustworthy and not in the business to create or find dental problems to fix. I pay premium dental insurance because I refuse to go anywhere else. read more

i love Dr. Lauterbach!! she is very experienced, professional, and makes going to the dentist easy & painless. the staff is very good and appointments are usually on-time. this is the best dentist i have ever been to. read more

Professional, clean office, with a courteous staff. I never have to wait long, and the cleaning and exams have always been painless and easy. read more

My husband and I have gone to see Dr. Torma for years, and now our son goes as well - we like her waaaay better than the well-known, highly-touted pedicatric dentist we had taken him to before. read more

Best dentist I've ever had. Highly professional, honest, friendly, with state-of-the-art tech, and a great front-of-house staff. Can't imagine going somewhere else. read more

Dr. Lauterbach and team are my Dental Dream Team. I've been working with Dr. Lauterbach for the past decade and I cannot say enough great things about these people. The office staff are friendly, kind and oh so competent. Trust me, when you can look forward to going to the dentist... this is no small feat and Dr. Lauterbach's team ensures a pleasant visit and dare I say... it's fun to see them and catch up. Dr. Lauterbach's style is calm and very present to you as a patient. She loves to learn about you as a person outside of your "grill" and at the same time attend to the business of those pearly whites. Her practice is state of the art and her skill level is top notch. The team has been very responsive to me in emergencies and they are GREAT problem solvers. I have a complicated dental situation and they are ever compassionate, positive and willing to assist! Love, Love, Love this woman! She's absolutely great! Thanks, Dr. L! KjSchulte read more

I have been a patient of Dr. Lauterbach's for well over 30 years. She is fantastic. Caring, painless, and an all around great dentist. My husband and I have seen both Dr. Lauterbach and her partner, Susan Torma. We feel very confident and comfortable with both of them and have referred them to all our friends. I just read a review from Michael L. dated 6/4/17. He refers to her "antiquated equipment." I can't believe he is referring to the right office. Their office is immaculate and uses state of the art equipment. Their front desk does a great job of dealing with our insurance. Altogether, they run a modern, clean, well equipped office. They are caring, efficient, wonderful dentists. Michael L. is confused. read more

I have been going here for about 9 years. This office is too notch, well run. It's professional and always running on time. Dr Lauterbach is a gift to all dental patients but esp patients like me. I fear dentists and dental work. She is so competent and provides excellent work. I'm so grateful for her. I would trust her to care for every member of my entire family. Thank you Dr Lauterbach + crew! read more

Dr. Lauterbach is amazing. The entire staff is. This office is exactly what you are searching for and what you need in dentistry. You're not just another patient here, they actually take time and show effort in order to perform excellent work. The prices are a little higher compared to my previous Dentists, but you are paying for better quality of work and care. Treat yourself, because your teeth are important and you need them ! read more

Even though I live 40 miles away from the office, it is definitely worth it the trip. Her dental office is up to date on all techniques; my former dentist was not. The waiting room is friendly and cosy, and they have an nice toys-and-books areas for waiting children, right next to where the dental chairs are, not shuttled off in some corner. For special procedures, such as root canals, she has a network of equally great professionals. Her office partner is also as good as she is, have gone to her when my doctor was on vacation. Have been very happy with Dr Lauterbach for 21 years now. Once you find someone who's *really* good, you stick with them. read more

Katherine has been my dentist for a little over a year now and handled the procedure for my front teeth implants. It's pretty amazing how much I smile today. She did an amazing job and actually saved me money on my final implants. read more

I have been blessed with cavity free teeth (knock on wood) so I can only review for my twice yearly cleanings. The staff is always friendly, and I have never had to wait overly long in the waiting room. Also, every exam room has a TV, so I can catch up on my daytime shows. The weird thing? I feel like I am always there when The View is on. Apparently, Barbara Walters is concerned about my healthy gums. read more

Dr. Lauterbach and Dr. Torma are amazing professionals, and lovely people. Caring, flexible, collaborators . I have been with them from age 26, just now 52. OMG! Doubles! read more

Stay clear of this dental office, they are out to make as much money as possible of patients, and will recommend unnecessary treatments to maximize their profits. Antiquated equipment.. read more

Let me just say I hate going to the dentist - the smell, the sound, and not least of all the DRILL. Dr. Lauterbach understands my stress and after about 20 years, I wouldn't go anywhere else. Thanks for being there for all us neurotics. You saved my teeth and my psyche. read more

I have been a patient of Dr. Lauterbach's for 13 years. Over this time, Dr. Lauterbach has seen me through night guards, root canals, gum replacement and my annual visits. My experience with her and her office has been so overwhelmingly positive that I have recommended her to most of my friends and family. Dr. Lauterbach has created an environment in her office that is professional and friendly. Most importantly, I have received consistent high quality dental care. I cannot begin to say enough positive things about her as a dentist and the services she provides. How do I give her more than 5 stars? read more

I couldn't agree more with the other reviews. We've been seeing Dr. Lauterbach & Dr. Torma since our 35 year old son went there after getting his braces off. This is a great experience in every. read more

Consistently excellent: courteous, caring, and very professional. I frequently have recommended this office to my North and Northwest side friends and family who are looking for a dentist. Young, middle aged, or older family and friends have had nothing but good things to say about the work and "we care" attitude at this office. read more

I'd like to leave a review based on my experience with Dr. Pappas. There does not appear to be a page for her, or for this practice in general. Her dental assistant, Alex, deserves 5 stars. She was warm and kind and she cared about my needs. Best dental assistant I have ever come across, hands down. I have above average dental anxiety, and Dr. Pappas did her best to be kind, though my experience was less than ideal. She began with a dental exam, during which she commented, continuously and out loud, that I had "current" and "recurrent" cavities in all, or at the very least almost all, of my teeth. As the exam continued my level of panic became so intolerable that I thought I would have to get up and leave. She also told me after the exam was over that I had cavities in nearly all of my teeth. Following the appointment, I had one of the worst panic attacks I have experienced in years. I have since gone to a number of other practices to get more opinions on the state of my dental health. I have learned, beyond any doubt, that I do not in fact have cavities in almost all of my teeth. Dr. Pappas was correct that I needed intensive treatment to regain my dental health. As it turns out, I had several teeth that needed to be addressed, which I have learned from significantly less traumatic dental exams at other practices. Dr. Pappas did not need to invoke the level of panic that she did, as her end-of-the-world assessment was not wholly accurate. I'd recommend going elsewhere for less panic-inducing dental care. read more