Allergies & Lupus Dr Leung has given me a much higher…read morequality of life. The front and back office are always friendly and helpful.

I had a decent visit. The nurse took time to go through my history before the doctor came in. The…read moredoctor was patient and walked me through what they thought might be causing my issue. Took notes while we talked and made sure I had time to ask things. I didn't feel pressured or brushed off. Office was clean and not too busy. Checkout was simple and they told me what to expect going forward.

Dr. Torrano is great. I went from needing shots and being miserable with allergies to no longer…read moreneeding shots and no longer being miserable.

I've been coming to South Bay Allergy since 2021 and have always had a great experience with Dr…read more Zhang. The doctors are decent--but the front desk and billing staff make every visit stressful. The front desk and billing practices are consistently unprofessional, disorganized, and frankly, disrespectful. Every visit turns into a stressful encounter about money. Despite repeatedly requesting a bill for over three months, I've never received one--yet I'm harassed for payment every time I come in for allergy shots. I've left several messages for their billing department, with zero response. The front desk once made me wait 30 minutes because I refused to pay without a bill. The staff fumbled with their system, unable to print or email the statement they claimed existed. Another time, while I was parking, the receptionist told my young daughter to tell me that I "owe them money." That level of insensitivity and lack of privacy is unacceptable. Many families bring in anxious children, yet the environment is cold and transactional. Administrative staff could make such a difference by doing the basics--say hello, smile, make eye contact, and show understanding. After four years as a patient, I'm now finding a different allergist. For a practice in the Bay Area--where excellent, patient-centered care is easy to find--this experience was shockingly poor. South Bay Allergy has wonderful doctors, but unless the administration completely overhauls how they treat patients, they'll continue losing them.

I've been a patient of Dr. Rubinstein for about 7+ years. Fabulous doctor whose treated my two…read moreteens and I since they were in elementary school. I've had patch tests done with his office and have a chart with the plants, trees, animal dander and foods that I'm allergic to so I know to stay clear of those items. He's conservative with his treatment and is open to my getting acupuncture to help treat my sinus issues. Give Dr. R. a call; you'll appreciate his detailed insight into how to troubleshoot your allergy challenges.

DR.R is the best! He found my health issues. We worked on them. Also, emails me back. Great sense…read moreof humor. Very knowledgeable and been with him for 23 years.

I have been seeing Dr. Torrano for many years. I have a complicated allergy situation and Dr…read more Torrano was the only doctor who helped me get better. He is very professional and knowledgeable. He always seemed concerned about my condition and how I was doing. I would recommend him to anyone looking for an excellent allergist.

Overall negative experience in this office. The overall patient care experience is disjointed,…read moredysfunctional, and have poor communication. Examples: the doctor may say one thing, but the medical staff are confused, and seem to be on a different page. The staff in one office say one thing, but when you call them, you get punted to the main office, and the staff say different things. No one cares to resolve any issues, and just tell you to call someone else, or speak to someone else. Avoid this practice if you can.

After 2+ years of recurring shots and a change/loss of insurance, they cut my son off from his…read moretreatments. We offered to direct pay for them as it's important he doesn't lose the immunity he's built. They said no but wouldn't provide an explanation as to why instance was required. Also, their billing practices are such that he charges varied from month to month and even when I asked for explanations as to why it seemed too high some months, they couldn't explain the logic behind it.

Doctors are ok but administrative staffs are rude. No smile and don't want to answer questions. Bad…read moreexperience. Please do staff training!

I've been seeing Dr. Wolfe for about 19 years. At times he…read moremight come across as rude but he is a very good allergist, Asthma specialist and is very well respected by many doctors in various fields. He loves dark chocolate and fresh fruit. His staff is amazing across all the offices. You won't find this kind of care anywhere else, especially now days when doctors are afraid to diagnose and more afraid to treat. This doesn't happen on Dr. Wolfe's watch. You like my post please like. Be blessed

I was referred over to his office by my PCP and I really didn't know what to expect. However, was…read morereally impressed by the level of service as well as Dr. Wolfe's expertise. Plus he has a great bedside manner as well as sense of humor. Staff was wonderful also.

Dr. Wolfe's been always wonderful and provide me with a lot of great and compassionate care for my…read morecondition. The nurses and staff are always ready to help. I recommend their clinic for all who are suffering from allergies and asthma. You don't need to do a "hit and miss" trying to look for an answer, make your appointment now!

On the plus side, this office is a highly efficient billing machine. They will bill you promptly…read moreand with great enthusiasm and passion for their work. This is in contrast to how quickly they do other things. Expect long wait times for appointments since they overbook. Expect inconsistency on how shot station hours are enforced and implemented. Expect rudeness, not patient care. Expect no help with prior authorizations and with your insurance.

Dr Xu has been my allergy and asthma doctor for many years. I developed severe allergies and asthma…read morein adulthood. Year after year, I suffered so much from allergies and never expected to find the relief I'm now experiencing. Dr Xu is my favorite doctor (I have several) and has helped me get my symptoms under control. Her care has been positively life changing. I have complete confidence in her expertise. She is a highly skilled and sought after expert in the Bay Area. Her practice has a few locations in the South Bay which makes scheduling very convenient. Her staff is well trained, friendly and helpful. Dr Xu is thorough, takes time with each of her patients, she's kind, compassionate and very professional. She has excellent communication skills and explains things in an understandable manner. I never feel rushed and always feel like she truly cares about me and my overall health. I highly recommend Dr Xu and the team at South Bay Allergy and Asthma Group. Five Stars all around!

I'm so disappointed in Dr Xu and all her practices…read more First of all, she added herself onto my care team without prior consent or as much as to even ask me or speak to me. I just received an email saying that she's been added to my care team even though she's not in network. Secondly, to charge my insurance $3,000 for allergy testing is completely insane, I understand prices have gone up but to blatantly price gouge , shame on you. These people only care about one thing and that's money! Dr Xu was not personable, was snappy when I called about lab work she ordered for tests that don't even exist (how are you an allergist and you don't know that these tests you've ordered don't even exist, like there is no lab that provides these tests at all). And on top of that provided my primary care doctor a rude note of my visit with her. I did not consent to this either it just happened.

Pro's: Dr. Del Mundo very nice. Staff is nice. Doesn't push expensive treatment. Pretty timely in…read moregetting in and out of appointments. Seems knowledgeable enough. Cons: She gets confused easily and is confusing to listen to, I'm not sure why she has this problem but she sometimes doesn't always seem to make sense or be thinking clearly and logically. When in waiting room and no one's at front desk to answer phone I sometimes hear deeply personal messages sent to her answering machine from patients (which is on and loud). This has got to be a serious legal violation of some sort. The doors are not closed during appointments and I often hear people's personal information loud and clear from my appointment.

Would like to add to my review-- I feel so very blessed to…read morebe a patient of Dr. Del Mundo's, I can't say enough how thankful I am. They are the absolute sweetest! I recently got a new job that's a 9-6, and told them because of this I didn't know when I could go in to get my allergy shots. Well dr. Del Mundo and her staff quickly tried to accommodate things for me and offered to stay a little extra time for me on Thursdays so long as I gave them the heads up. I don't know of any doctor who would ever do this for a patient. She is truly one of a kind! She is the sweetest doctor, & always asks about my day, & how I'm doing every time she sees me come in. Not many doctors take the time or make these kind of efforts for a patient. They've really made me feel like family here, & I am so very fortunate to see them for my care.

TL;DR: If you have severe environmental/pollen allergies like me, please see a different doctor…read more The front desk and injection folks here are extremely nice! I enjoyed coming here because of them and if I could review their service alone, I would give them 5 stars. The medical practice here however, is questionable and outdated. I have severe environmental allergies. The person taking my test actually told me I had the worst reaction they've ever seen. Dr. Chu, although friendly, decided I needed to be put through allergy injections. At first, I was progressing through my injections well but this stalled and I even went backwards in my progress after a while. I was constantly going up and down in dosage because my reactions were bad. I was being given one shot in each arm to cover my entire list of environmental allergies. My reactions towards the end were terrible. My injection site would swell up to itchy golf ball sized lumps. After almost two years of coming weekly, and me stalling in progress, I decided to see another doctor. This new doctor was shocked that Dr. Chu was giving me only two shots and said it made sense I had such terrible reactions (turns out I needed my injections mixed into 4 weekly shots, not 2). They were also shocked Dr. Chu did not prescribe me an epipen. The new standard when receiving allergy treatments is to carry an epipen with you for the car ride home. I basically could have died if I continued with Dr. Chu's treatments. After starting over my treatment with this new doctor, my reactions have been less severe and I have not had to get my dosage adjusted down at any point. Progression at this new doctor is steady and I reached my maintenance dose in under a year which is not something I would have ever been able to do with Dr. Chu.

Although I appreciated Dr. Chu fitting me in on shorter notice because of my worsening eczema…read moreflare-ups, I ultimately left feeling sorely disappointed and even more frustrated than I did before I came here. The visit was underwhelming, strange, and exorbitantly charged for the services rendered. My husband and I sat there while Dr. Chu probed and prodded, and pondered whether my eczema was because of scabies. His energy was questionable and curt, and that would've been fine if it weren't for how uncertain he conveyed everything. At the end, we weren't able to walk away with a confident diagnosis, and he ended up prescribing some corticosteroid meds. I checked in with him if it was safe to take because of my pregnancy, and he confirmed that it was. When I arrived at the pharmacy to pick those up, the pharmacist took a second look and concernedly asked if I was sure I wanted to take this on account of the side effects that it may have produced during my pregnancy. I decided against it and to ride out my symptoms. The visit ended up being a complete waste of time and energy, and although I ended up with a more reasonable co-pay thanks to my insurance adjustments, the original charge ended up being $482.00. For a bizarre experience.