The Badcock experience... where do I start!? My experience from the shopping experience in the…read morestore left me frustrated by my sales person Isa. I was delivered a ripped, scuffed, and color penned up seat that was from someone trying to fix it. And a missing power cord. When I called back to the store to speak to a manager about the power cord and other things I was was told he was out of the store at the time so the next day I went to the store and spoke to the manager. They told me it was a floor model. and yes I knew that, but before delivering something like this, someone should have called the customer to inform them that this sofa was ripped and scuffed. And if I knew this I wouldnt have bought it in the first place. I didn't see it because of the direction that it was in At the store, so they agreed to replace it with a brand new one, but I had a three year warranty anyway so I'm sure why it seemed like it was a problem in the first place. So when I left the store, I got a couple calls from the manager about it being delivered the same day and then another call saying no the next day. Then the day before the delivery I received a call from the sales person Isa about needing to send pictures of damage to some approval person or something which I waited to hear what the outcome was, but no one followed up with me. I had to call to make sure someone was coming out as promised. So, I thought to make it easier and quicker for the delivery person and because I had other things that needs to be done on this day because it was basically 4 PM now and yes I was given a delivery time between 12 to 6 PM but like I stated, I had some other things I needed to do. I took the sofas outside, so it would be an easy exchange. But no! That turned into a big problem.! The deliver drivers told me I shouldn't have done it and then the deliver driver called the manager which tried to blame me for the damages that I had already reported! . And that's just absurd! all of this could have been avoided by a manager calling or having their ( and I'm using this term loosely) their sales person call the customer to report the damages. And to ask if you're OK with accepting this as is. That place dropped the ball in so many different occasions. I was told that he thought the sales person called me ... smh!! so now you don't even know what your employees are doing.. Great example of the blind leading the blind! Badcock that whole experience was so inexcusably unprofessional, and you have the wrong people representing you. What a horrific experience! Buyers please beware!!

Very professional the young lady helped me out tremendously. I believe her name was Wawa. she's…read moregreat

I called the painted ox and they were eager to help me fix my chair…read more The leg was loose. Now I have four antique orange chairs that I need to paint and reupholster. I don't know if the price is worth the work that needs to be done.

Interesting place, retro furniture that is beautifully renovated. The paint is glossy and gorgeous…read morecolors and Lucious fabrics. We didn't buy anything but been there 3 times to browse. They are pretty cool with visitors . My sister bought a cabinet and a mirror. The store will moving.

I've bought several mattresses and bedroom furniture sets here, found them to be easy to deal with…read more HOWEVER, i would caution buyers that they add sales tax to delivery, which is not taxable in Florida, if it's itemized separate from cost of item (it always is an additional cost at this store). Also, customer is taxed and THEN discounts are given. This also is not ethical.

Went looking for furniture for my brother-in-law who is moving from New York to Florida…read more Disappointed in the selection and quality of the furniture, low end.

I am writing this review to warn other consumers about my experience with El Dorado Furniture in…read moreWest Palm Beach and the furniture protection plan they strongly encouraged us to purchase. When we moved into our new home, we spent a substantial amount of money furnishing it through El Dorado. During the sales process, we were repeatedly advised that purchasing the protection plan was a wise investment that would protect us if problems arose. Based on those representations, we purchased the coverage. That turned out to be a costly mistake. The kitchen chairs we purchased began failing almost immediately. Within just two months, one chair started ripping along the seams. We filed a claim, and the insurance company's representative, Alejandro, inspected the chair and told us it could not be repaired. Shortly thereafter, two more chairs developed the exact same defect. Alejandro returned and again stated that the chairs could not be repaired. When the final chair also ripped, the story suddenly changed. We were informed that parts had been ordered and that repairs would be completed within 90 days. That 90-day period is now almost over, and we have received nothing no parts, no repairs, no replacement chairs, and no meaningful communication. Instead, we are now being told that if the parts do not arrive within the promised 90 days, the claim will simply be "updated." In other words, after months of waiting, we are expected to continue waiting indefinitely while the condition of the chairs continues to deteriorate. What makes this situation particularly frustrating is that the defects appeared almost immediately after purchase, affected multiple chairs, and were acknowledged by the company's own representative as not repairable. Yet we are still left with damaged furniture and no resolution. The quality of these chairs has been extremely disappointing, but the handling of the warranty claim has been even worse. The protection plan that was sold as peace of mind has delivered nothing but delays, excuses, and frustration. Consumers should think very carefully before purchasing furniture from El Dorado Furniture and especially before spending additional money on their protection plan. My experience has been that when a legitimate problem arises, getting a fair and timely resolution is far more difficult than promised at the time of sale.

Unfortunately, the chairs I bought for the dining room in gray leatherette are disintegrating. We…read moreonly use them 4 months out of the year and El Dorado will not acknowledge the problem. I have purchased many things from them and I am Interior Designer for clients. This would be a disgrace if I recommended these for other people. I would like to be contacted to consult with someone about this problem. I would also like to know who the manufacturer was that sold these to their store. Hopefully, I will get a response. Karen Weiss Vlydesign@verizon.net

Sold my table. A vetted Antiques dealer on 1st Dibs. Marly was great in selling this table. Check…read moreout their beautiful showroom. If interested in selling a item reach out to Marly. Honest Dealer and committed to doing a execellent job.

One of the best auctions I have dealt with, reliable,honest great customer service,and beautiful…read moremerchandise, really great stuff,.A real pleasure to do business with

Had the greatest experience. I was able to get a living room and bedroom set delivered same day…read more Amazing quality and price!!! I will be back here again.

There was a decent amount of stuff but all way over priced. Small white four person table was $700…read more I found the same one online for $200. I also found a console table there that was priced for $300 and it's on amazon for $160. Not worth it in my opinion. I'd rather just order online. Staff was responsive but not super friendly.

Outside The Box of my current financial tax bracket (sadly)…read more Absolutely gorgeous store and products seem well made. Staff were friendly. I'll definitely come back... at another point in my life haha

Love these stores!!beautiful coastal furniture and accessories!!!…read more The sales team are super friendly and helpful without pressuring to make a sale!

Great Selection and Prices .The delivery team was also Amazing they moved some stuff I needed to…read moreget out the way and were careful and professional the whole time

Great service and a fantastic selection of furniture. Exactly what I was looking for!read more