New management has been great! I stripped a screw setting up my new Lectric XPedition and tried…read morefor hours to remove it. My significant other made me seek professional help, and they did it in minutes and at no cost. This is my second time visiting the shop, and I look forward to continue doing business with them. 5 minutes saved so much heartache. Thanks, guys!

They had the type tires I needed in stock. They installed the tires and the tubes very quickly…read more They are nice group of people.

I just went for a part, they had it the place clean and organized so I don't have much more to say.read more

Awesome staff! Jason fixed what I thought was a huge issue in less than a minute! Great vibes and…read moregreat coffee!

The store is extremely clean, the customer service was excellent and they did a great job replacing…read morethe rear tube on my bicycle. I highly recommend their services.

I had two mountain bicycle tires and inter-tubes replaced. The service was very efficient and…read morequick. It appeared to me they are very much a part of the cycling community here as well as in country.

Great place to repair a bicycle. They tell you everything you need to know to determine if you…read moreshould repair or replace your bicycle. Will be back.

Fast, easy, affordable tire change for bike, would go here again for any bike related issuesread more

Got bit by the bike bug and went to see these guys. Best spend of time ever. I received a vintage…read morebike I wanted to restore, and I am not a bike guy. Mike took the frame down to studs, so to speak, and we are on the path to a very cool retro rebuild. Looking forward to working with this team for years to come. Take your bike up to them for service and don't think twice.

I am writing to express my strong dissatisfaction with the service I recently received at Bike Barn…read more(Trek Cypress). I brought in my BMC tri bike for preventive maintenance. When I picked up the bike, I noticed that my XLAB Turbo Wing w/ Gorilla Matte Cages Saddle Mounted Dual Water Bottle Carrier System was missing. After I presented before-and-after photos proving the accessory was on the bike when I dropped it off, your team agreed to order a replacement. After waiting about a month, I called and was informed the replacement had arrived. However, when I brought my bike in to have it installed, staff informed me that management reversed the decision, claiming the system was never on the bike. After I pushed back, I was offered a discount instead of a full replacement, which I declined. Shortly after, I was given a cheap, basic two-bottle holder that was not equivalent to the system that was lost. I was told the original model could not be sourced, so I ultimately purchased it myself. As a long-time, avid cyclist, I am disappointed by this lack of accountability and poor customer service. I will no longer be doing business with Bike Barn Cypress.

Fast. Honest. Competent. 100% squared away. Jonathan is smart and professional and I recommend him…read morewithout hesitation.

Jonathan is one of one. He is the complete opposite of the greedy businesses that run rampant in…read moreour community. He went above and beyond servicing my bike at a very reasonable price and educating me along the way with information I don't normally receive from other shops. We need more people like him in our society, driven by the desire to do good work and be a positive influence. There is no need to go to anybody else. Jonathan is top tier.

Quick and easy rentals through the student rec center. You don't even have to be a member. Lots…read moreof options...kayaks, canoes, paddle boards, tailgate games. They were helpful in processing a refund for an extra piece of gear we reserved but didn't end up needing. Reserve equipment in advance to make sure available since busy during the summer. Great find!

From the owner: We rent all the equipment you need for your next outdoor adventure from tents and sleeping bags to…read morestoves and coolers to boats and life-jackets. We even have a do-it-yourself bike maintenance station and convenience retail items including bike tubes and patches, water bottles, sunscreen and more.

I brought two bikes to the Pasadena location where are you are you loverover the past few months…read moreand had two very different experiences. The first bike (a road bike from 2005 that had never been professionally serviced) was repaired without prior authorization of the final total. I did not receive a call reviewing the estimate before the work was completed. However, the mechanical work itself was excellent. The bike now rides like new, and I have no complaints about the quality of the repair. $375. The second bike was a full-suspension mountain bike that I brought in primarily to diagnose rear suspension play. After the first repair experience, I made it clear that I wanted to be contacted before any major charges were made. I later received documentation showing over $500 in recommended parts before a clear authorization conversation had taken place. After discussion, the shop acknowledged the communication issue. Shortly afterward, I was informed that the carbon frame had a structural issue. I was sent a brief video and told that replacement would be required for best performance. I purchased a new frame and asked the shop to transfer the components. The entire process took approximately three months. The shop agreed to keep labor within the previously discussed range, which I appreciated. However, when the bike was returned, it had not been fully tuned. Cable routing needed correction, brakes required alignment, and shifting required a great deal of adjustment. I completed the final tuning myself. In summary: The shop is capable of good mechanical work. My primary concern throughout the process was communication and follow-through -- specifically clarity around authorization, cost transparency, and final tuning before pickup.

Jeff is awesome and the entire crew there is very knowledgeable. Been coming here for years and…read morethey'll beat anyone's prices.