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Kasa Mercantile

5.0 (1 review)
Closed 11:00 am - 5:00 pm

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3 years ago

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Dillard's - Tons of Very Bradley

Dillard's

3.9(17 reviews)
4.5 mi
$$

Thank you Mariah for your great help and wonderful interaction as I purchased hosiery yesterday…read more I had just been through an awful situation at Belk and you salvaged the day for me. Thank you again...you are a terrific asset to Dillards!

We've always enjoyed shopping at Dillard's because of the great selection and well-maintained…read morestore, but one interaction completely changed our experience. While browsing, my husband lightly touched one of the display covers. Out of nowhere, an associate named Wes yelled across the store, "EXCUSE ME, YOUNG MAN!" in a sharp, scolding tone. We were both startled because there was no clear reason to address anyone that way. My husband is a grown adult, and the way Wes spoke to him made it seem like he had mistaken him for a much younger person, which still would not justify such an abrupt and disrespectful approach. When we walked over to ask what the issue was, he avoided eye contact, muttered something under his breath, and then told us that if we didn't like it, we could leave. As someone who has worked in customer service for many years, I was shocked. A simple, calm explanation would have been completely appropriate. We genuinely enjoy shopping at Dillard's, but this encounter made us feel disrespected and unwelcome. We would have appreciated any form of clarification or an apology, but none was offered. It is disappointing to see someone so abrasive, unprofessional and confrontational representing a store we both enjoyed for many years.

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Dillard's - Beautiful Patricia Nash bags.

Beautiful Patricia Nash bags.

Dillard's
Dillard's - More Vera, love the travel bag

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More Vera, love the travel bag

Roses are Blue

Roses are Blue

5.0(2 reviews)
5.4 mi

Best consignment in Downtown Wilmington! As a local for years it is always great to see new small…read morebusinesses. I made my first purchase of a beautiful green skirt and there was a dressing room to ensure I had the correct size for myself. The owner greeted me with a smile and was very nice to chat with about her store and her exciting business plans as she has just recently opened and is a first time business owner. The store has awesome selections, there is second hand, and some brand new choices as well. Roses are Blue has definitely been keeping up with the fashion trends and have great selections like Y2K or 90s fashion as well. Unlike the other review I have seen on Google, there is clothing for all sizes, it was in either the new/Unused, or consignment racks, and the owner even talked about getting plus sizes in the future. I definitely think this business is very inclusive and is a great addition to our Historical Downtown Area. I overall had a great time shopping here and I am super excited to go shop again soon.

I have always gotten very good items from this store the owner is a very sweet young lady, she is…read morealways very helpful very pleasant to talk to always smiling giving great suggestions with colors and putting together outfits. She has been helpful with getting items in that I inquired about or suggesting other items that she could assist me with this boutique is very classy/do your own thing I go in there often just to see what she has I'm almost certain to come out with something, great sales great bargains seems like she always has some type of discount one of my favorite places to go.

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Roses are Blue
Roses are Blue
Roses are Blue

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Kasa Mercantile - menscloth - Updated May 2026

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