My boyfriend and I started shopping here. They seem to be nice and educated at first but unfortunately not the case. They sold my boyfriend a pen that never worked. They wouldn't take it back. Then talked us into buying a more expensive one. Yes I am a fool to have trusted them and buy a more expensive one. It failed after a couple uses, it literally fell apart. The twist lock. Magnet and cartridge fell out. Only have a seven day return window. (I went back 10 days later)They had absolutely no interest in helping us out. " go on the manufacturers website and find whatever parts you need" waste of time & money unknowledgeable, no customer service, overpriced, all around thumbs down!!!! Save your money kids, go elsewhere!
Unfortunately we had to give it one star in order in order to post it
Horrible experience. read more