my wife Julie, suggested we switch from shoppers drug mart after a totally uncalled for…read moreconfrontation . probably 4/5 years ago. .we have never had a problem with Sullivan`s pharmacy. she was diagnosed with cancer sept . 2020. and passed away in December 2020. during that battle, Sullivan`s pharmacy was right there on the front lines . and, helped in many ways. deliveries were prompt. and pick up orders were always ready early. their service is outstanding. their accuracy is top drawer. whatever motivates management is to be commended. the team at Sullivan`s work together . in unison . fast passed and accurate. ..I highly recommend and endorse that business . not one error on their part for the years we have done business. not one. and that aside, the staff have always been pleasant , and caring. I would never consider looking elsewhere. that type of actual pleasant inter action is a lost art in many businesses today. however at Sullivan`s, ..it is first and foremost. i drive past 3 or 4 pharmacies to get there, and will continue to do so. thank you Sullivan`s for your care and concern.

Good pharmacy on hunter st beside tim hortons. The owner Peter is very sweet. Lots of variety in…read morethe store and has a post office.

'The medication Experts' Pfft! Let's get into this shall…read morewe?! Dad's been on Hydromorphene, amongst other medications for about 10 weeks now due to cancer treatment. One of his medications is a compound, magic mouthwash. Another one is Hydromorphene. Westmount pharmacy is one of 3 compounding pharmacies in Peterborough. Since it is so close to their house I figured it was our best option. It has been nothing but a shit show at Westmount from day 1. The first time I gave them some grace because of the ice storm and their computers were down. However they had already charged his insurance company for the $170 mouth wash and then couldn't fill the script because they 'couldn't access' the computer. They couldnt reverse the charge with his insurance company, making it impossible to go and fill it somewhere else. So he was forced to go a couple days without it, even tho he had already paid for it. They also tried charging cash money even tho his benefits have always covered it at Princess Margaret. After me questioning it they suddenly had a way to make it covered. A separate occasion, I was told his mouthwash would be ready at 5:00 the following day but upon arrival, 24 hours later; I was told they didn't have the ingredients to make it. It is now 5:00 on a Saturday and no other compounding pharmacies are open until Monday morning. Nobody called to notify they couldn't fulfill the script. He depends on this med to avoid thrush infection to numb his mouth and throat and make it somewhat bareable to swallow as his mouth is disinigrated due to extensive radiation. PRHC pharmacy was finally able to give us both the anti fungal and numbing agents but couldn't compound it and told us to mix equal parts per dose. Westmount told me after the fact that PRHC could have just sold them the ingredient they were out of and they could have compounded it for us. Well Westmount, u never notified us that u didn't have the ingredients, u surely didn't suggest that OR call around to other pharmacies to find the ingredient you needed. The last straw was yesterday. Dad notified me he was getting low on his hydro morpheine and didn't think he would have enough to last the long weekend. I had the on call doctor at Princess Margaret send a script to Westmount. I picked it up at 5:00 yesterday. That evening dad sent me a photo of his old bottle and the new bottle and noticed they were different. Westmount had given him Morphine instead of Hydromorphene. 2 completely different controlled substances. Westmount was now closed so I called first thing this morning. The guy I spoke with said it was the pharmacists fault. Usually controlled substances are double, if not triple checked and signed off on. Well now I'm PISSED. Now I am coming for you Westmount. How does this even happen?? I realize it's still morphine but if it hadn't been caught, dad would have been suffering in pain not understanding why!! You fucked up. A CONTROLLED SUBSTANCE! I have lost all faith in your capabilities to competently do your job. Whoever filled this prescription shouldn't even have a job as far as I'm concerned. I gave you multiple chances to do better but Enough's enough. Get your shit together. I now question whether any of the liquids going into any of the bottles coming from behinds your counter are even what you say they are. When they dropped off dad's 'fixed' script today at his house the driver asked dad for the bottle he had been given yesterday. I surely hope you don't plan on reusing or reselling a bottle of morphine that had been sold to another patient and been sent out of your pharmacy Westmount. But at this point, I suspect that's exactly what you will do. I surely hope for all the other sick people, your patrons, that come into your pharmacy, you do better in the future as people's lives and wellbeing are IN YOUR HANDS! To the general public, do yourself a favour and DO NOT use Westmount Phamracy in Peterborough.

'The medication Experts' Pfft! Let's get into this shall…read morewe?! Dad's been on Hydromorphene, amongst other medications for about 10 weeks now due to cancer treatment. One of his medications is a compound, magic mouthwash. Another one is Hydromorphene. Westmount pharmacy is one of 3 compounding pharmacies in Peterborough. Since it is so close to their house I figured it was our best option. It has been nothing but a shit show at Westmount from day 1. The first time I gave them some grace because of the ice storm and their computers were down. However they had already charged his insurance company for the $170 mouth wash and then couldn't fill the script because they 'couldn't access' the computer. They couldnt reverse the charge with his insurance company, making it impossible to go and fill it somewhere else. So he was forced to go a couple days without it, even tho he had already paid for it. They also tried charging cash money even tho his benefits have always covered it at Princess Margaret. After me questioning it they suddenly had a way to make it covered. A separate occasion, I was told his mouthwash would be ready at 5:00 the following day but upon arrival, 24 hours later; I was told they didn't have the ingredients to make it. It is now 5:00 on a Saturday and no other compounding pharmacies are open until Monday morning. Nobody called to notify they couldn't fulfill the script. He depends on this med to avoid thrush infection to numb his mouth and throat and make it somewhat bareable to swallow as his mouth is disinigrated due to extensive radiation. PRHC pharmacy was finally able to give us both the anti fungal and numbing agents but couldn't compound it and told us to mix equal parts per dose. Westmount told me after the fact that PRHC could have just sold them the ingredient they were out of and they could have compounded it for us. Well Westmount, u never notified us that u didn't have the ingredients, u surely didn't suggest that OR call around to other pharmacies to find the ingredient you needed. The last straw was yesterday. Dad notified me he was getting low on his hydro morpheine and didn't think he would have enough to last the long weekend. I had the on call doctor at Princess Margaret send a script to Westmount. I picked it up at 5:00 yesterday. That evening dad sent me a photo of his old bottle and the new bottle and noticed they were different. Westmount had given him Morphine instead of Hydromorphene. 2 completely different controlled substances. Westmount was now closed so I called first thing this morning. The guy I spoke with said it was the pharmacists fault. Usually controlled substances are double, if not triple checked and signed off on. Well now I'm PISSED. Now I am coming for you Westmount. How does this even happen?? I realize it's still morphine but if it hadn't been caught, dad would have been suffering in pain not understanding why!! You fucked up. A CONTROLLED SUBSTANCE! I have lost all faith in your capabilities to competently do your job. Whoever filled this prescription shouldn't even have a job as far as I'm concerned. I gave you multiple chances to do better but Enough's enough. Get your shit together. I now question whether any of the liquids going into any of the bottles coming from behinds your counter are even what you say they are. When they dropped off dad's 'fixed' script today at his house the driver asked dad for the bottle he had been given yesterday. I surely hope you don't plan on reusing or reselling a bottle of morphine that had been sold to another patient and been sent out of your pharmacy Westmount. But at this point, I suspect that's exactly what you will do. I surely hope for all the other sick people, your patrons, that come into your pharmacy, you do better in the future as people's lives and wellbeing are IN YOUR HANDS! To the general public, do yourself a favour and DO NOT use Westmount Phamracy in Peterborough.

Like many other Shoppers Drug Marts, this one has a vast selection of groceries, toiletries and…read morehealthcare products all at reasonable prices. Like many other Shoppers, you're forced to run the gauntlet through the perfume section before entering the store proper. Considering how many people react badly to these smells, this is an unfortunate product placement. The staff are friendly and helpful, although often there is only one cashier open, so line ups to pay can get long.

You can find things at good hours. However they are very inflated prices. I wanted to move my…read morepharmacy to them but at $12.99 despencing fees per prescription is insane.

Nothing but positive experiences with this great team of folks. They moved to a new, smaller…read morelocation in the Bookdale Plaza and report that they are doing well. Dealing with a small pharmacy like this one is much better than the big chains that are simply retail enterprises, not part of the circle of health care. The folks at this IDA could take care to explain new meds to patients, but otherwise the service and quality of care is great.

This store is no longer there. Closed Down for good and nothing has moved into it's place…read more Brookdale plaza is struggling

This store is really as good as any Shoppers, with a good selection of sale items and staff that is…read moreoften friendly. Pharmacy is always too busy to advise you unless you have just bought a prescription, but that is sort of understandable. There is only one odd thing about this store - the washroom is nearly destroyed, it looks like a whirlwind went though and blasted things apart. It has been that way for a while but hopefully someone will notice and put it right. Doesn't inspire confidence.