GREAT SERVICE!!!! I went to Dean's (D&M) to replace my muffler... I do not know much about the…read moremechanics of cars, but knew something was wrong with my muffler. I dropped my car off at noon on a Monday, with the front of place full of cars... Needing my car back that same day I wasn't sure if that was even possible... But I came back about 2 hours later and they had a quote for me ready to go.... Turns out I just needed some welding done and had life left in my muffler. The welding took about 15 minutes and I was done out the door... Jason was very upfront with me about what I needed and what could wait... Normally for someone not knowing really what is going on with their car is a BIG payday for some garages!!! But not these guys... I saved about $125.00 and drove away very pleased!!! I know when I do need to replace my muffler or anything else they Are willing to fix I am definitely going back and recommend them to anyone that I know!!! Honest, helpful, quick and down right human got me to be a loyal customer of theirs from now on!!! Thanks guys!!!

We had a little adventure with a ditch and torqued our muffler. Dean's fixed it quickly and without…read morecharging an arm and a leg, which I was fearing. Elizabeth and Jimmy are also super-nice people!

After our truck flamed out coming down the east side of the pass, Kaleb and the Independent Auto…read morecrew performed an emergency repair on our truck's engine. Great crew, great attitude and they got us back on the road the next day. Our old truck is pulling the trailer better than ever. I highly recommend this shop and their employees for repairs and maintenance. Thanks again- Kevin and Kelley

As we were heading to the Gorge our tire decided to pick up a nail. Other issues happened but Kevin…read moreand team helped us right away. Without their determination to get us back on the road we would have been stuck. Thank you for all your hard work. We appreciate it.

Seth Motors gets me scheduled,gets my vehicle in on time and gets the work done. They stand behind…read moretheir work are trustworthy and keep me informed They even send out reminders when normal maintenance might be coming due

Went in to have them test oil pressure on a 2001 Silverado. He tried lying to me about the process…read moreto make it seem like I had an unusual vehicle that would be a bigger deal than usual. And they couldn't do it with the normal tools. When I know for a fact what it takes to do it on these and have done it many times with a common kit. I wouldn't trust someone that lies about the process to increase the size of the job.

Pray you do not break down and get stranded in this area. I was told it would take months to work…read moreon car. Due to repair couldnt keep rig. Signed over title. Later got threatened with storage fees that i never agreed to consented to or were ever previously mentioned. This place prob gets good reviews from locals and friends. Not a place for out of towners. Go down the road to independant auto. Best shop i have ever been to. Hands down.

I love their customer service. My husband doesn't drive and they go above and beyond to help me get…read moremy cars serviced. Several times I have called in a panic about something my car is doing unusual and the owners will help me figure out if it's urgent to stop (not close to home) or if I can keep going. All auto descriptions are understanndable. I feel confident that they giving me good service at market value.

Took a road trip and ran into unexpected car trouble. Called around and this was the only…read moreestablishment that would take us in last minute. Took care of our issue at low cost and gave us a thorough recommendation on what to repair. He also took the time to call around local establishments to see if they would be able to fix the problem (possibly at a lower cost) and recommended those places. Honest, meticulous, and works with integrity. Highly recommend.

My car died while I was driving it and had it towed here…read more After 4 hours of diagnostics and $600 later, Darrell told me he found metal in my oil and it'd need a new engine (basically it was done for as it wouldn't have been worth an engine replacement). Knowing to never trust a mechanic I do not know, I got a second opinion. Darrell hadn't even drained the oil that he said he found metal in and no metal was found in it when it was drained. I've truly never met a shoddier mechanic. Sounds like he can do some minor air conditioner repairs from the reviews I've seen, but figured I'd give a real review of his diagnostics. By the way, all my vehicle needed was some new spark plugs and ignition coils, under $200 repair. It's running smoothly and definitely has years before it'll need trashed. Don't go to this guy unless you want to waste money and potentially be out a whole car. If you want a good recommendation, go to Auto Care Experts in Yakima.

I bought a used International Harvester ambulance over in Seattle and was headed home to Palouse,…read moreWA when I stopped in Ellensburg for windshield wipers and a wash. The ambulance began cutting out intermittently and I stopped for lunch and searched local diesel shops on my phone. Crossroad Garage had great reviews, so decided to try and get there. I called and Brianna said they could diagnose it immediately, but probably not fix it until the next day. On the way there, it died and I towed it in with my support vehicle. They said it was a fuel pressure issue, but needed more time the next day to know for sure. Within an hour of them opening the next day, Brianna called and told me what was wrong, and that parts were available in Yakima, and the repair would be $1800. She couldn't guarantee that it would be fixed the same day, but they would try. I was called at 3pm and told it was ready. When I picked it up, the bill was $400 less than I was quoted. I paid and hit the road. I immediately noticed increased power and nearly twice the previous gas mileage. I made it the remaining 200 miles home without any further issues. Everyone there that I dealt with was pleasant and professional. They quickly diagnosed the issue and repaired it for less than what I was quoted. So happy, that I even bought one of the Black Rifle Co. trucker hats they had for sale!

Amazing service and extremely honest. I was stranded on I-90 at 5:30 pm and their sister towing…read morecompany rescued me (with a Ford F-150 and 20' travel trailer). Because of the dangerous situation, the owner skipped dinner and came to get me out of harm's way after calling me immediately after my insurance co contacted them for towing. Both the owner and his second tow truck driver were professional and friendly. After inspecting and guessing what the issue was they ordered the part that night (with no obligation if it wasn't needed). In the AM, they inspected my truck first thing and their previous night's assessment was spot on. The part came in shortly after and I was on the road a couple hours later. So much integrity!!! As a single woman traveling cross country I would have paid whatever was needed so I'd worried about a huge bill. I was so surprised that the whole solution was just over $400. p.s. after towing my truck they made sure I had a safe place to stay for the night. Talk about above and beyond service wise!!!

We hit the jackpot when we found Dean's. On our way to Spokane from Seattle on a Sunday, our low…read moretire pressure alert came on. We got off the highway and noticed that one of our tires was deflating audibly. I went to Yelp and found Dean's 2 minutes away. I called and Dean said he was closed except for towing but could come in and look at our tire. Amazing!! Within an hour we were back on the road with a well patched, safe tire. And such a nice person! We could not be any more thankful and thrilled. If I could give a million stars, I would!!

If I could give more than 5 stars I would, our car broke down on I-90 and Chris came to our rescue…read morevery fast. He went above and beyond to help us out and even made a stressful situation better. Who would have thought you can have a good time with a broken down car headed for vacation? Not me, but Chris made that possible we were even sad to part ways once he had helped us out.