Hello,
We a group of 12 went to KARMA Social Lounge In Milton ON for lunch. At the time we discussed it with the manager (Kunal) of Karma about if he could cater for us THALI/pp for our Diwali Event in two months. After our discussion he quoted $14-15/pp plus free delivery as our location for delivery is within the range where he delivers free. I must add that he said that in front of all of us. We agreed and said that we will make contact soon. So when I made contact and reminded him about our conversation & the quote, he began stalling me and didn't answer my text timely, I still kept sending message/requesting if he can tell me YES or NO if he wants to go ahead with this catering? He finally sent me a message after 7 days and said that he will charge $20/pp. I agreed to the price change made by him anyway. But, he kept stalling me and didn't answer my texts for 2-3 weeks. Finally, he sent me the names of the dishes in Thalis. I agreed to this and asked him $20/pp for 12 people, is there any other charge. He said that we have to pay delivery charges. When asked how much, he texted $40-50. All the conversation back & forth took about a month and still didn't sum up the order. The delivery charges that he imposed was a bizzar amt especially when quoted free delivery & the place is within the range where he delivers free.
I want to describe the frustration which I had to go through with manager Kunal, he has no ethics as he is a new Canadian & been dealing with new Canadians only with their same old ethics from where he came from. This restaurant was fairly new when we gave him the business and all those reviews that you see on his web are only from those who know him. I will never give KARMA restaurant business again and neither will all 12 people, those who were present when he quoted with free delivery.
The manager has to learn a lot about how we do business here in Canada!! read more