Karen puts a personal touch in everything she does and was incredible at helping us through the process of purchasing our first home. We were initially referred to Karen by our real estate agent as well as my brother, who went through Karen and Evergreen Home loans a couple year when he and his wife bought their first home.
Our agent suggested Karen (as her first choice) but also gave us two other loan officers contact information but ultimately, we felt like the others just considered us another client. Karen, on the other hand, got to know my husband and I, our unique situation, and tailored our loan experience to meet our needs. She was always available to answer any question. She was on top of all of the paperwork we needed to submit (and man, it was a lot of paperwork) during our loan process. She was able to lock in a low mortgage rate for us which was so reassuring as we purchased when rates had really be fluctuating. She celebrated with us as we progressed through each step in securing our loan. She went the extra mile in getting us a pre-approval letter late on a Sunday to put an offer in on the home that we were able to close on.
Not only is Karen extremely helpful but also incredibly knowledgeable in her field. We trusted Karen 110% to educate us at every step in the pre-approval and closing process, and to ensure all of our ducks were in a row during the critical few weeks our loan was closing. Purchasing a home can be daunting but we knew Karen would be able to guide us through it, and are so happy we worked with her.
Overall, Karen rocks and I'd recommend her in a heartbeat. read more